Job Opportunities at Tranter IT Infrastructure Services Limited

Summary

We require an individual to join our team who can complete a dual role:

• Project Manager
• Business Analyst

Projects are typically in the areas of product development and system development.

Job Requirements

• Professional qualification in project management, such as APM Project Management Qualification (PMQ) or another recognised qualification (e.g. Prince2 or PMP)
• Professional Business Analysis qualification
• 3 years’ project management and delivery experience in the banking sector is preferred
• 2 years’ business analysis experience
• Proven experience of delivering projects to time, cost and quality
• Successful experience of translating analysis into practical implementation
• Facilitation and workshop experience
• Experience of different project management approaches e.g. agile and waterfall

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Responsibilities

• Escalating merchant’s complaints such as chargebacks/failed/delayed settlements to the appropriate team.
• Sourcing and onboarding of new merchants.
• Visitation of merchants and repairs of the terminal to provide firsthand support and resolve POS issues.
• Creating marketing strategies to achieve giving sales targets.
• Training merchants and their sales reps on how to use the terminal effectively.
• Retrieving terminals from inactive merchants
• Remapping retrieved terminals to new merchants or those with faulty terminals.
• Making requests for terminal replacements in cases of damage

Requirements

• Skilled in data analysis using excel
• Ability to work under pressure
• Willing to learn fast
• Good communication skills.
• Minimum of 1-2 years of work experience.

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Salary: 70k Net + Transportation allowance

• Good knowledge of computer hardware/software installation and troubleshooting.
• 1-2 years experience in LAN, WLAN installation, and other computer networking.
• Exceptional Interpersonal and Communication Skills

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Salary: 200k net

• Good knowledge of computer hardware/software installation and troubleshooting.
• 3-5 years experience in LAN, WLAN installation, and other computer networking.
• Exceptional Interpersonal and Communication Skills