Jobs at Kimberly Ryan

Responsibilities:

• Manage and maintain ERP systems and IT infrastructure, ensuring seamless operations, minimal downtime, and effective technical support across all locations.
• Develop, customize, and implement software solutions to automate processes, improve efficiency, and support business operations.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field; relevant certifications in ERP, networking, or software development are an added advantage.
• Experience in software development, customization, and process automation, with the ability to optimize workflows across multiple locations.
• Proven experience in ERP Management & Support, IT infrastructure and hardware maintenance, with the ability to install, configure, and troubleshoot servers, network devices etc
• Must be willing and able to visit all operational locations as required.

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Responsibilities:

• Oversee multiple store operations to ensure consistent service quality, operational efficiency, and achievement of sales targets across all locations.
• Lead and manage large teams across various branches, providing guidance, training, and performance monitoring to drive staff productivity and engagement.

Requirements

• Bachelor’s Degree in Business Administration, Management, Marketing, or any related field. A Master’s degree (MBA) is an added advantage.
• Professional certifications such as CIPM, NIM, or related management/operations certifications are beneficial.
• Proven experience managing multiple stores across different locations, ensuring operational consistency and performance.
• Must be hands-on and proactive, with a strong focus on maintaining and improving customer satisfaction across all stores.
• Excellent customer service orientation, ensuring customers receive quality support, prompt attention, and an overall pleasant in-store experience

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Responsibilities:

• Develop and execute brand strategies to grow market share, strengthen brand presence, and achieve business objectives.
• Manage and coordinate marketing campaigns across digital and traditional channels, ensuring consistent messaging and impactful brand communication.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field; 
• Minimum 3+ years of cognate experience in brand management, preferably within FMCG or related industries.
• Proven experience in managing tangible product brands, including lifecycle management, positioning, and performance tracking.
• Hands-on experience in both digital and traditional brand management channels, including marketing campaigns, social media, and offline activations.

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Responsibilities:

• Oversee daily store operations, including staff coordination, stock management, and ensuring the store meets its sales and performance goals.
• Ensure exceptional customer service by addressing customer needs, resolving complaints, and maintaining high service standards across the store team.

Requirements

• HND/Bachelor’s Degree in Business Administration, Management or related fields.
• Minimum of 2 years’ experience in a similar role, with the maturity and confidence needed to effectively drive store performance and achieve set targets.
• Strong people-management skills, with the ability to supervise staff, assign tasks, maintain discipline, and foster a positive work environment.
• Excellent customer service orientation, ensuring customers receive quality support, prompt attention, and an overall pleasant in-store experience.

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Job Summary

• We are seeking a Marketing Manager with 3–4+ years in real estate marketing to drive brand awareness, lead generation, and customer engagement in Lagos. The role involves digital and traditional marketing, content creation, property promotion, and leading a high-performing marketing team to achieve measurable results.

Requirements/Skills

• 3 - 4+ years of experience in real estate marketing or a related field
• Proven track record of successful marketing campaigns
• Strong understanding of digital marketing and social media
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in marketing automation tools and CRM software

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Responsibilities:

• Provide excellent customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction at all touchpoints.
• Support internal processes by maintaining accurate records of customer interactions, reporting trends, and collaborating with other departments to improve service delivery.

Requirements

• OND/HND in relevant field.
• Minimum of 1–2 years of experience in customer service, preferably in retail, FMCG, or related sectors.
• Strong communication and interpersonal skills to interact effectively with customers and internal teams.
• Ability to handle customer inquiries, complaints, and feedback professionally and promptly.
• Basic knowledge of CRM tools, MS Office, or relevant customer service software is a plus.