Jobs at Skyline International Tourism and Hospitality Ltd

Key Responsibilities

• System Management: Installing, configuring, and maintaining servers, networks, and hardware.
• Software Management: Installing, updating, and troubleshooting software, operating systems, and applications.
• User Support: Providing technical assistance and support to end-users, including troubleshooting hardware and software issues.
• Security: Implementing and maintaining security measures such as firewalls, antivirus software, and access controls.
• Backups and Disaster Recovery: Performing regular backups and implementing disaster recovery plans to protect data and ensure business continuity.
• Monitoring and Maintenance: Monitoring system performance, identifying potential issues, and performing necessary maintenance tasks.
• Documentation: Creating and maintaining documentation for IT systems, procedures, and user guides.
• Project Management: Participating in IT projects, such as system upgrades and new technology implementations.

Skills and Qualifications

• Experience: 5+ years of experience in IT support or system administration is often preferred.
• Technical Skills: Strong knowledge of computer hardware, software, networks, and operating systems (Windows, Linux, macOS).
• Troubleshooting Skills: Ability to diagnose and resolve technical issues effectively.
• Communication Skills: Excellent verbal and written communication skills to interact with users and other team members.
• Problem-Solving Skills: Ability to analyze complex problems and develop effective solutions.
• Organizational Skills: Ability to manage multiple tasks, prioritize work, and meet deadlines.
• Security Awareness: Understanding of security best practices and ability to implement security measures.
• Very professional.
• Very discreet.
• Must live around the Gwarimpa, Life Camp, Kubwa, Jabi environs.

go to method of application »

Responsibilities
Staff Management & Supervision:

• Assigning tasks and delegating responsibilities to team members.
• Supervising staff performance and providing guidance and support.
• Handling employee call-outs and finding replacements.
• Addressing and resolving staff conflicts or concerns.
• Ensuring staff adheres to company policies and procedures.
• Assisting with employee training and onboarding.

Operational Duties:

• Opening and closing the restaurant, including setting up equipment and securing the premises.
• Managing cash handling and register counts.
• Monitoring inventory levels and placing orders for necessary supplies.
• Ensuring the restaurant is clean, organized, and well-stocked.
• Handling customer inquiries and complaints.
• Maintaining a safe and hygienic environment.

Customer Service & Sales:

• Ensuring a positive customer experience.
• Promoting specials, new products, or services.
• Gathering customer feedback and recommending improvements.

Communication & Reporting:

• Communicating effectively with both front-of-house and back-of-house staff.
• Reporting daily activities, sales, and any issues to upper management.
• Communicating effectively with customers and addressing their concerns.

Other Responsibilities:

• May assist with interviewing and hiring new employees.
• May be involved in payroll processing.
• May handle vendor contracts and invoices.
• May be responsible for opening and closing procedures, including securing the premises.

Requirements

• Candidates should possess an FSLC / Bachelor's Degree qualification with 3 - 8 years work experience.