Loan Marketing Officer at Ultraviolet Microfinance Bank

Responsibilities

• Market the bank’s loan products to individuals, SMEs, cooperatives, and groups.
• Identify and onboard new clients through field visits, referrals, and community outreach.
• Build and maintain strong relationships with existing and prospective clients.
• Educate clients on loan products, terms, conditions, and repayment obligations.
• Receive and review loan applications in line with bank policies.
• Conduct client interviews, business assessments, and cash flow analysis.
• Carry out Know Your Customer (KYC) and creditworthiness checks.
• Prepare credit appraisal reports and submit recommendations for approval.
• Facilitate timely loan disbursement after approval.
• Monitor loan utilization to ensure funds are used for approved purposes.
• Conduct regular field visits to assess business performance and loan repayment capacity.
• Ensure timely loan repayments and maintain high portfolio quality.
• Follow up on overdue accounts and implement recovery strategies.
• Manage delinquent loans and participate in recovery actions where necessary.
• Maintain accurate loan records and client documentation.
• Provide excellent customer service and resolve client complaints professionally.
• Advise clients on suitable financial products based on their needs.
• Cross-sell other bank products such as savings and deposits.