IT Administrative Officer at Eat N Go Limited

Job Description

• The IT Administrative Officer provides essential administrative and coordination support to the IT Department, ensuring smooth day-to-day operations.
• The role focuses on managing Corporate User Group (CUG) lines, handling basic IT-related administrative tasks, and supporting internal communication and documentation within the team.
• This position is suited for someone organized, detail-oriented, and comfortable working at the intersection of IT and administrative functions.

Key Responsibilities
CUG & Telecom Management:

• Manage and maintain all Corporate User Group (CUG) lines across the organization
• Coordinate new line requests, activations, upgrades, and deactivations
• Monitor CUG usage and liaise with service providers on issues, renewals, and billing
• Maintain an up-to-date database of all assigned lines and users
• Support cost control and proper allocation of telecom resources

IT Administrative Support:

• Provide general administrative support to the IT team
• Maintain records of IT assets, requests, and documentation
• Assist in preparing reports, memos, and internal communications
• Track departmental expenses and support invoice processing
• Schedule meetings, take minutes, and follow up on action points

Coordination & Documentation:

• Act as a liaison between IT and other departments for administrative requests
• Ensure proper documentation and filing of IT policies, procedures, and records
• Support onboarding and offboarding processes from an IT administrative perspective
• Assist in vendor coordination for routine administrative matters

Inventory & Asset Tracking:

• Maintain logs of IT equipment and accessories
• Support asset allocation and retrieval processes
• Assist with periodic inventory checks and reconciliation.

Qualifications

• Bachelor’s degree or equivalent in any relevant field
• 2–3 years’ experience in an administrative or support role (IT exposure is an advantage)
• Basic understanding of telecom/CUG management is a plus
• Proficiency in Microsoft Office tools (Excel, Word, Outlook)
• Strong organizational and record-keeping skills.

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Job Description

• The Digital Marketing Manager is responsible for planning, executing, and optimizing the company’s digital marketing efforts to drive brand awareness, customer acquisition, and revenue growth.
• The role requires a strong mix of strategy and hands-on execution across paid media, social media, content, and digital analytics.
• The ideal candidate should have at least 5 years of solid digital marketing experience with strong exposure to performance-driven campaigns.

Key Responsibilities
Digital Strategy Development:

• Develop and implement effective digital marketing strategies aligned with business goals
• Identify growth opportunities across digital channels
• Translate brand and business objectives into impactful digital campaigns.

Performance Marketing:

• Plan, execute, and manage paid campaigns across Google Ads, Meta (Facebook/Instagram), and other platforms
• Optimize campaigns for ROI, conversions, and customer acquisition
• Monitor and analyze campaign performance to improve efficiency.

Social Media Management:

• Oversee all social media platforms and ensure consistent brand presence
• Develop engaging content strategies to drive audience growth and engagement
• Work closely with creative teams to produce relevant digital content.

Content & Campaign Execution:

• Lead end-to-end execution of digital campaigns
• Manage content calendars and ensure timely delivery of marketing materials
• Collaborate with design and content teams for campaign assets.

SEO & Website Management:

• Oversee SEO strategy and implementation to improve search visibility
• Ensure website content is optimized for performance and user experience
• Work with developers/agencies to enhance digital platforms

Analytics & Reporting:

• Track, analyze, and report on key digital marketing metrics
• Provide actionable insights based on campaign performance
• Use data to drive continuous improvement and decision-making.

Vendor & Agency Management:

• Manage external digital agencies, freelancers, and vendors
• Ensure delivery quality, timelines, and alignment with objectives.

Qualifications

• Bachelor’s Degree in Marketing, Communications, IT, or related fields
• Minimum of 5 years’ experience in digital marketing or related roles
• Strong hands-on experience with paid media and social media management
• Proven track record of managing successful digital campaigns
• Experience in fast-paced industries such as FMCG, retail, QSR, or tech is an advantage
• Up-to-date with the latest trends and best practices in online marketing and measurement.

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Job Description

• The Business Unit Manager (North & East Region) is responsible for overseeing and driving the overall performance, growth, and operational efficiency of the business across assigned regions.
• The role ensures effective execution of business strategies, achievement of sales and operational targets, strong team leadership, and excellent customer experience across all locations within the North and East.

Key Responsibilities
Regional Business Performance:

• Drive revenue growth and profitability across the North & East regions
• Develop and execute regional business plans aligned with company objectives
• Monitor key performance indicators (KPIs) and ensure targets are consistently met
• Identify growth opportunities and expansion potential within the regions.

Operations Management:

• Oversee daily operations across all outlets/branches within the assigned regions
• Ensure operational efficiency, consistency, and adherence to company standards
• Monitor supply chain, inventory levels, and distribution effectiveness
• Ensure timely resolution of operational challenges.

Team Leadership & People Management:

• Lead, supervise, and develop regional teams and outlet managers
• Conduct performance reviews and implement development plans
• Ensure proper staffing, training, and engagement of employees
• Foster a high-performance and accountable work culture.

Sales & Customer Experience:

• Drive strong sales performance across all locations
• Ensure excellent customer service standards are maintained
• Monitor customer feedback and implement improvement initiatives
• Support marketing and promotional activities within the region.

Financial & Cost Management:

• Manage regional budgets and ensure cost efficiency
• Monitor expenses and support profitability targets
• Ensure proper financial reporting and accountability across units.

Compliance & Reporting:

• Ensure compliance with company policies, procedures, and standards
• Submit regular operational and performance reports to management
• Ensure health, safety, and regulatory compliance across all locations.

Stakeholder Management:

• Liaise with internal departments (HR, Finance, Supply Chain, Marketing)
• Manage relationships with external partners, vendors, and key stakeholders.

Qualifications

• Bachelor’s Degree in Business Administration, Management, or related field (MBA is an advantage)
• 5 - 8 years’ experience in operations, retail, QSR, FMCG, or multi-unit management
• Proven experience managing teams across multiple locations or regions
• Strong understanding of business operations, sales, and customer service
• Excellent leadership and decision-making skills.

Key Skills & Competencies:

• Strong leadership and people management
• Strategic thinking and execution focus
• Results-oriented and performance-driven mindset
• Excellent communication and negotiation skills
• Problem-solving and analytical ability
• Ability to work under pressure and manage multiple priorities.

go to method of application »

Job Description

• The Business Unit Manager (North & East Region) is responsible for overseeing and driving the overall performance, growth, and operational efficiency of the business across assigned regions.
• The role ensures effective execution of business strategies, achievement of sales and operational targets, strong team leadership, and excellent customer experience across all locations within the North and East.

Key Responsibilities
Regional Business Performance:

• Drive revenue growth and profitability across the North & East regions
• Develop and execute regional business plans aligned with company objectives
• Monitor key performance indicators (KPIs) and ensure targets are consistently met
• Identify growth opportunities and expansion potential within the regions.

Operations Management:

• Oversee daily operations across all outlets/branches within the assigned regions
• Ensure operational efficiency, consistency, and adherence to company standards
• Monitor supply chain, inventory levels, and distribution effectiveness
• Ensure timely resolution of operational challenges.

Team Leadership & People Management:

• Lead, supervise, and develop regional teams and outlet managers
• Conduct performance reviews and implement development plans
• Ensure proper staffing, training, and engagement of employees
• Foster a high-performance and accountable work culture.

Sales & Customer Experience:

• Drive strong sales performance across all locations
• Ensure excellent customer service standards are maintained
• Monitor customer feedback and implement improvement initiatives
• Support marketing and promotional activities within the region.

Financial & Cost Management:

• Manage regional budgets and ensure cost efficiency
• Monitor expenses and support profitability targets
• Ensure proper financial reporting and accountability across units.

Compliance & Reporting:

• Ensure compliance with company policies, procedures, and standards
• Submit regular operational and performance reports to management
• Ensure health, safety, and regulatory compliance across all locations.

Stakeholder Management:

• Liaise with internal departments (HR, Finance, Supply Chain, Marketing)
• Manage relationships with external partners, vendors, and key stakeholders.

Qualifications

• Bachelor’s Degree in Business Administration, Management, or related field (MBA is an advantage)
• 5 - 8 years’ experience in operations, retail, QSR, FMCG, or multi-unit management
• Proven experience managing teams across multiple locations or regions
• Strong understanding of business operations, sales, and customer service
• Excellent leadership and decision-making skills.

Key Skills & Competencies:

• Strong leadership and people management
• Strategic thinking and execution focus
• Results-oriented and performance-driven mindset
• Excellent communication and negotiation skills
• Problem-solving and analytical ability
• Ability to work under pressure and manage multiple priorities.