Jobs at Terawork

Key Duties:

• Participates in the recruitment process through monitoring of staff requisition approval.
• Administer appropriate testing processes for recruitment across the organization for transparency.
• Monitoring of employee records, and paperwork and ensuring they are kept up to date in line with statutory employment relations.
• Oversee employee integrity, health, and safety status through a pre-employment medical examination.
• Manages the welfare support program of the organization including HMO, and leave management.
• Provides necessary support to ensure HR provides timely and effective services across the organization.
• Assist in the implementation of the performance management system.
• Provides necessary support in the implementation of HR policies.
• Act as the first point of call on all employee relations matters.

Job Requirements

• Minumun B.SC. in Human Resource Management or related field.
• Required experience is 6 years and candidates must have an impressionable personality with strong authority, relationship background, pedigree, and solid conflict resolution competencies.
• Candidates amongst other qualities must possess sound leadership, coordination, administrative, and office management capabilities with strong team spirit and a formidable workforce player.
• Computer literacy with sound MS Excel, MS Word, and MS PowerPoint skills are standard requirements and expectations from candidates under this category.

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JOB DUTIES

• Welcome and engage visitors, ensuring an outstanding customer experience from the moment they step into the showroom.
• Quickly master product knowledge and confidently articulate the features, benefits, and applications of bulletproof vests, ballistic helmets, security solutions, smart metering, and power management technologies.
• Conduct product demonstrations and guided showroom tours that are engaging, informative, and tailored to the needs of different visitors.
• Own the showroom experience by maintaining a professional, well-organized, and visually appealing environment that enhances product appeal.
• Respond to inquiries with confidence, addressing client concerns, providinG recommendations, and seamlessly directing them to relevant departments when needed.
• Take initiative in promoting and selling the company’s products and services, proactively engaging visitors with a persuasive and consultative approach.
• Assist the sales and marketing team by identifying potential leads, following up on client interests, and supporting showroom events.
• Stay updated on industry trends and competitors, continuously improving knowledge to position the company’s offerings effectively.

Qualifications/ Experience:

• Bachelor degree or equivalent in Business Administration, Marketing, Communications, Sales, or a related field.
• Minimum of 3 years of experience in a customer-facing or sales-oriented role, such as showroom sales, luxury retail, client relations, hospitality, or technical sales.
• Exceptional confidence and communication skills, with the ability to speak persuasively and respond to questions with clarity.
• A proactive learner who can quickly absorb technical product knowledge and explain complex solutions in simple, engaging terms.
• Prior experience in technology, security, or power-related industries is an advantage but not mandatory—strong sales and interpersonal skills will be prioritized.
• Results-driven mindset with the ability to take ownership and contribute to the company’s revenue growth.
• Strong organizational skills and attention to detail, ensuring an exceptional showroom presentation at all times.