Printer Repair & IT Support Technician at Elonatech Nigeria Limited

Department: Technical Operations

About the Position

Elonatech Nigeria Limited is seeking a skilled, resourceful and technically competent Printer & IT Support Technician to join its technical operations team.

The successful candidate will be responsible for diagnosing, repairing, servicing and maintaining printers and other office equipment, while also providing general IT technical support covering computer hardware, software, peripherals and basic networking infrastructure.

We are looking for a hands-on technical professional capable of working independently, resolving technical challenges and delivering excellent service to both corporate clients and internal operations.

Key Responsibilities

Printer Maintenance & Repair

• Diagnose, troubleshoot and repair laser and inkjet printers across various brands, including HP, Canon, Epson and Brother.
• Service and maintain multifunction printers (MFPs) and photocopiers.
• Identify and replace defective printer components and assemblies.
• Perform preventive and corrective maintenance.
• Install, configure and commission printers at client locations.
• Troubleshoot printer connectivity, driver and network-related issues.
• Execute scheduled maintenance under client service contracts.

Computer Hardware & IT Technical Support

• Diagnose and repair desktop computers and laptops.
• Install and configure operating systems, drivers and application software.
• Perform hardware upgrades and component replacements.
• Troubleshoot hardware, software and peripheral-related issues.
• Provide basic LAN, Wi-Fi and network connectivity support.
• Configure network printers and shared printing environments.
• Support installation and maintenance of other IT equipment.

Technical Operations & Client Support

• Respond to technical service requests and client complaints.
• Conduct equipment inspections, testing and preventive maintenance.
• Maintain accurate service reports, repair records and inventory documentation.
• Assist with IT equipment installations and infrastructure deployments.
• Provide technical support for Elonatech's internal operations and client projects.
• Undertake other related technical assignments as required.

Requirements & Qualifications

• OND, HND or Bachelor's degree in Computer Engineering, Electrical/Electronic Engineering, Computer Science, Information Technology or a related discipline.
• Minimum of 2 years of relevant hands-on technical experience.
• Demonstrable experience in printer diagnosis, servicing and repairs.
• Good knowledge of computer hardware and troubleshooting.
• Basic knowledge of networking, IP configuration and network printing.
• Ability to diagnose faults, replace components and perform preventive maintenance.
• Good communication, documentation and problem-solving skills.
• Ability to work independently and as part of a technical team.
• Willingness to undertake field assignments and client visits.

Additional Advantage

• Experience with HP LaserJet, Canon, Epson and Brother printers.
• Knowledge of photocopiers and multifunction printing equipment.
• Experience supporting corporate IT environments and maintenance contracts.
• Relevant technical certifications.

What We Offer

• Full-time employment.
• Opportunity to work across diverse IT infrastructure and technical service projects.
• Professional development and technical skills enhancement.
• Exposure to corporate IT environments and client-facing technical assignments.
• Out of station transport allowance.

Only shortlisted candidates will be contacted.