Showroom Specialist / Manager at Terawork

JOB DUTIES

• Welcome and engage visitors, ensuring an outstanding customer experience from the moment they step into the showroom.
• Quickly master product knowledge and confidently articulate the features, benefits, and applications of bulletproof vests, ballistic helmets, security solutions, smart metering, and power management technologies.
• Conduct product demonstrations and guided showroom tours that are engaging, informative, and tailored to the needs of different visitors.
• Own the showroom experience by maintaining a professional, well-organized, and visually appealing environment that enhances product appeal.
• Respond to inquiries with confidence, addressing client concerns, providinG recommendations, and seamlessly directing them to relevant departments when needed.
• Take initiative in promoting and selling the company’s products and services, proactively engaging visitors with a persuasive and consultative approach.
• Assist the sales and marketing team by identifying potential leads, following up on client interests, and supporting showroom events.
• Stay updated on industry trends and competitors, continuously improving knowledge to position the company’s offerings effectively.

Qualifications/ Experience:

• Bachelor degree or equivalent in Business Administration, Marketing, Communications, Sales, or a related field.
• Minimum of 3 years of experience in a customer-facing or sales-oriented role, such as showroom sales, luxury retail, client relations, hospitality, or technical sales.
• Exceptional confidence and communication skills, with the ability to speak persuasively and respond to questions with clarity.
• A proactive learner who can quickly absorb technical product knowledge and explain complex solutions in simple, engaging terms.
• Prior experience in technology, security, or power-related industries is an advantage but not mandatory—strong sales and interpersonal skills will be prioritized.
• Results-driven mindset with the ability to take ownership and contribute to the company’s revenue growth.
• Strong organizational skills and attention to detail, ensuring an exceptional showroom presentation at all times.