Jobs at HRBP Limited

Job Description

• To provide necessary assistance to the HR & Admin Manager on human resource and office administrative services to ensure the achievement of business strategy and corporate objectives.
• The HR & Admin Associate duties involve a wide range of support activities in the HR department, including coordinating meetings, maintaining Employee database and also posting job adverts.
• An important part of the role will be to act as the liaison between the HR & Admin Manager and employees, ensuring smooth communication and prompt resolution of requests and questions

Responsibilities

• Assist with day to day operations of the HR and Admin functions and duties.
• Provide clerical and administrative support to HR & Admin Manager.
• Compile and update employee records (hard and soft copies).
• Process documentation and prepare reports relating to Human Resources activities (staffing, recruitment, training, grievances, performance evaluations etc).
• Coordinate Human Resources activities (meetings, training, surveys etc) and take minutes and attendance for all employee meetings.
• Deal with employee requests regarding human resources issues, policies and processes.
• Coordinate communication with candidates and schedule interviews.
• Conduct initial orientation to newly hired employees
• Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc).
• Ensure the office is open for business before resumption.
• Ensure the Office Assistant keeps the office premises clean at all times.
• Ensure constant supply of stationeries, cleaning agents, drinking water and all other admin supplies to the office as at when due.
• Communicate and negotiate with vendors and external service providers when necessary.
• Any other tasks/duties as may be assigned from time to time.

Qualifications

• Minimum of Degree in Human Resources, Business Administration, Law or any Social Science.
• Must have 2 – 4 years relevant professional experience in a similar role.
• Knowledge of digitizing HR processes end to end or of any HRIS systems.
• Possesses strong verbal and written communication skills
• Professional Human Resources qualifications/certification
• Professional qualification would be an added advantage
• Proven experience as an HR Associate, or relevant human resources & administrative position.
• Computer typing skills (MS Office tools).
• Experience with an HRIS or HRMS.
• Basic knowledge of Nigerian Labour Law.
• Excellent organizational skills
• Strong communications skills
• Ethical with high level of integrity.
• Professional, responsible and accountable.

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Job Description

• The Reconciliation and Settlement Analyst will be responsible for resolving all issues arising from electronic transactions and perform automated back-office processing such as dispute processing, settlement, reconciliation and reporting.
• An ideal candidate must have grasps of how agency banking transactions processes works and the analytical thinking on how to resolve disputes and reconcile transactions.
• Attending to customer and merchant disputes and ensuring prompt resolution.
• Liaising with switching companies and card schemes on Settlement issues.
• Reconciliation of transactions routed through various payments platforms.
• Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
• Ensures timely reconciliation of all transactions done on the terminals.
• Ensure daily validation of transaction posting on system.

Requirements / Knowledge / Skills

• A Bachelor's Degree or its equivalent with 3 - 5 years work experience.
• Digital Financial Services or banking industry experience.
• Experience with electronic payment systems.
• In-depth knowledge of payment processing- gateways.
• Creative thinker and problem solver who can resolve issues arising from online transactions timely and efficiently
• A self-starter and self-motivated person who is able to influence and direct the settlements and reconciliation process.
• Passionate about solving problems and is focused on customer experience and outcomes.