Jobs at Ibis Lagos Airport Hotel

Details

• The Housekeeping Manager is responsible to oversee the day-to-day operation of the housekeeping department in order to maintain the standards of service and cleanliness
• As a Housekeeping Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey.

What is in it for you

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Attractive Salary: Our goal is to acknowledge our employees' skills and performance, while at the same time respecting the principles of fairness and non-discrimination.
• Regular Support: Meeting in a calm setting, conducting an appraisal, and setting targets is a valuable process, both for managers and employees. Several meetings or discussions are held throughout the year to facilitate dialogue and motivate teams.
• Wellness for all: With operations over 63 countries, we strive to ensure the well-being, health, and safety of all our teams. Accor is extremely attentive to its employees and their loved ones.

What You Will be Doing

• Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with friendly and engaging service
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices
• Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
• Manage the departmental budget in a fiscally responsible manner
• Monitor labour costs while ensuring effective scheduling and department productivity

Experience and Skills

• Service focused personality is essential and previous leadership experience required
• Minimum of four (4) years work experience in similar role with a reputable hotel brand
• Prior experience working with Opera or a related system
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Ability to lead by example, believe in a strong team culture and set the scene for high performance
• Mathematical skills needed in order to appropriately mix cleaning agents according to the prescription of the manufacturer
• The ability to take the initiative and lead others.

Inteested and qualified candidates should send their CV to: h6708-hr1@accor.com using the Job Title as the subject of the email.

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Start Date: 11th July, 2021.

Job Description

• We are looking for a professional Housekeeper that can attend to our facility with attention to detail and integrity.
• The goal is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation.

Essential Duties and Responsibilities

• Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing.
• Ensure all rooms are cared for and inspected according to standards.
• Protect equipment and make sure there are no inadequacies.
• Notify superiors on any damages, deficits, and disturbances.
• Deal with reasonable complaints/requests with professionalism and patience.
• Check stocking levels of all consumables and replace when appropriate.
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices.

Skills Education And Experience

• A minimum of 1-year work experience as a housekeeping staff with a reputable hotel brand
• Excellent communication and organizational skills.
• Highly responsible & reliable.
• Knowledge of Opera PMS is an added advantage .
• Ability to work cohesively as part of a team.
• An OND from a recognized institution.
• Working quickly without compromising quality and integrity.
• Ability to stand for long periods, strong with good organizational skills.
• Available to work shifts and on weekends.
• Personable disposition with a knack for customer service.

Benefits

• Attractive Salaries: Our goal is to acknowledge our employees' skills and performance, while at the same time respecting the principles of fairness and non-discrimination.
• Regular Support: Meeting in a calm setting, conducting an appraisal, and setting targets is a valuable process, both for managers and employees. Several meetings or discussions are held throughout the year to facilitate dialogue and motivate teams.
• Wellness for all: With operations over 63 countries, we strive to ensure the well-being, health, and safety of all our teams. Accor is extremely attentive to its employees and their loved ones.