Jobs at Efezi Southsea NIgeria Limited

Job summary

• A Food & Beverage Manager is responsible for overseeing the hotel’s restaurants, bars, room service, banquets, and catering operations. They ensure high-quality food service, profitability, and excellent guest satisfaction.

Responsibilities

• Supervise all F&B outlets, including restaurants, bars, room service, and banquets
• Ensure smooth day-to-day operations of kitchen and service staff
• Develop and enforce standard operating procedures (SOPs)
• Recruit, train, and supervise F&B staff
• Assign duties and schedules to ensure efficient service
• Monitor staff performance and provide feedback
• Monitor quality of food, beverages, and service
• Respond to guest complaints or special requests professionally
• Maintain a high standard of hospitality and presentation
• Collaborate with chefs and bartenders to plan menus
• Innovate and design special menus or seasonal offerings
• Monitor food and beverage quality, presentation, and portion control
• Prepare F&B budgets and forecasts
• Monitor revenue, expenses, and profitability
• Control inventory, reduce waste, and manage portion sizes
• Ensure compliance with health, safety, and hygiene regulations
• Monitor storage and handling of food and beverages
• Maintain proper documentation for audits and inspections
• Oversee catering and banquet services for hotel events
• Coordinate with clients and staff to ensure flawless execution
• Manage logistics, staffing, and setup for events
• Prepare reports on F&B operations, revenue, and guest feedback
• Suggest improvements to management for operational efficiency
• Implement and maintain quality control measures

Requirements

• Proven experience in a supervisory or managerial F&B role (hotel or restaurant)
• Experience in large-scale catering, banquets, or high-volume service

Technical Skills:

• Knowledge of food and beverage operations
• Budgeting, inventory, and cost control skills
• Understanding of kitchen and bar operations
• Knowledge of hospitality standards and SOPs

Skills & Qualities:

• Leadership and team management skills
• Strong organizational and problem-solving skills
• Excellent customer service and communication skills
• Ability to work under pressure
• Attention to detail and high standards.

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Description

• A Hotel Accountant is responsible for overseeing all financial activities of the hotel, ensuring accurate financial reporting, budget control, revenue monitoring, and compliance with financial regulations.

Main Duties & Responsibilities
Oversee all accounting operations of the hotel:

• Maintain accurate financial records and ledgers
• Supervise the accounts office and accounting staff
• Monitor daily revenue from rooms, restaurant, bar, events, and other services
• Ensure proper reconciliation of sales reports with cash, POS, and bank transfers
• Prevent revenue leakage and financial discrepancies
• Prepare monthly, quarterly, and annual financial statements
• Produce profit and loss reports, balance sheets, and cash flow statements
• Present financial reports to management
• Prepare and monitor the hotel’s annual budget
• Track expenses and ensure spending stays within approved limits
• Identify areas to reduce cost and improve profitability

Oversee bank reconciliations:

• Monitor cash flow and ensure sufficient funds for operations
• Approve major payments and financial transactions
• Supervise payroll preparation and staff salary payments
• Ensure statutory deductions and remittances are accurate
• Ensure timely payment of taxes and statutory obligations
• Maintain compliance with financial regulations and government policies

Prepare for internal and external audits:

• Implement financial control systems to prevent fraud
• Ensure proper documentation and authorization procedures
• Develop and enforce accounting policies
• Train staff on financial procedures and controls.

Requirements

• HND / B.Sc in Accounting, Finance, or related field
• Strong knowledge of accounting principles and financial reporting
• Proficiency in accounting software (QuickBooks, Sage, Tally, or hotel PMS)
• Advanced knowledge of Microsoft Excel
• Understanding of budgeting and cost control.

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Job Summary

• A Food & Beverage Supervisor oversees daily operations in the hotel’s restaurants, bars, and banquets.
• They supervise staff, monitor service quality, and ensure guests receive excellent dining experiences.

Responsibilities

• Supervise waiters, bartenders, and support staff during shifts
• Assign tasks and ensure staff follow hotel SOPs
• Provide guidance and training to team members
• Ensure high standards of guest service in all F&B outlets
• Handle guest complaints professionally and escalate when necessary
• Monitor guest satisfaction and implement improvements
• Oversee table setup, service flow, and cleanliness of outlets
• Ensure timely and accurate delivery of food and beverages
• Coordinate with kitchen and bar staff for smooth operations
• Monitor stock levels of food, beverages, and supplies
• Assist in ordering and receiving supplies
• Minimize wastage and report discrepancies
• Assist in the planning and execution of banquets, conferences, and events
• Coordinate service staff to ensure seamless guest experience
• Provide daily shift reports to the F&B Manager
• Communicate staff performance and operational issues
• Suggest improvements to enhance service quality
• Ensure hygiene and safety standards are maintained
• Monitor adherence to health regulations and SOPs.

Professional Experience

• Experience in a supervisory role in a hotel, restaurant, or catering environment
• Knowledge of F&B operations, banquets, and service standards.

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Job Summary

• A Hotel Porter (also called a Bellboy/Bell Attendant) is responsible for assisting guests with their luggage and ensuring they have a smooth arrival and departure experience.

Main Duties & Responsibilities

• Welcome guests warmly on arrival
• Open doors and assist guests entering or leaving the hotel
• Escort guests to their rooms when required
• Carry guests’ luggage to and from their rooms
• Handle bags carefully to avoid damage
• Store luggage safely for early arrivals or late departures
• Show guests how to use room facilities (AC, TV, lights, Wi-Fi, etc.)
• Inform guests about hotel services (restaurant, bar, gym, pool, breakfast time)
• Maintain the cleanliness of the hotel entrance and lobby area
• Manage trolleys and luggage carts
• Assist with valet parking or directing vehicles (where applicable)
• Run errands for guests (delivering messages, parcels, and room items)
• Respond quickly to guest requests
• Provide directions and local information when asked
• Monitor people coming in and out of the hotel
• Report suspicious activities to security or management

Physical Requirements

• Must be physically fit and able to lift heavy luggage
• Able to stand and walk for long periods
• Good communication skills
• Friendly and polite personality
• Smart appearance and good hygiene
• Strong customer service attitude
• Ability to work under pressure
• Honest and trustworthy.

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Job Description

• Hotel Security Operatives are responsible for protecting guests, staff, and hotel property by maintaining a safe and secure environment at all times.

Main Duties & Responsibilities

• Monitor and control entry and exit points of the hotel
• Check visitors, vendors, and vehicles entering the premises
• Prevent unauthorized persons from accessing restricted areas
• Conduct regular patrols of the hotel premises (rooms floors, corridors, parking areas, etc.)
• Identify and report suspicious activities or safety hazards
• Monitor CCTV cameras and security systems
• Report any unusual incidents observed on camera
• Respond quickly to emergencies such as disturbances, theft, or accidents
• Provide assistance during fire alarms or evacuation procedures
• Help maintain order during events or busy periods
• Record and report all security incidents in the occurrence logbook
• Prepare written reports for management when necessary
• Prevent theft, vandalism, and damage to hotel property
• Monitor parking areas and hotel assets
• Assist during medical emergencies until professional help arrives
• Work with local security agencies or police when required
• Provide directions and assistance to guests politely
• Maintain a professional and approachable attitude

Requirements
Educational Qualification:

• Minimum of SSCE/WAEC/NECO qualification with 4 years experience.
• Security training or certification is an advantage

Physical Requirements:

• Physically fit and alert
• Ability to stand or walk for long hours
• Good eyesight and hearing ability

Skills & Qualities:

• Strong observation skills
• High level of discipline and integrity
• Ability to remain calm under pressure
• Good communication skills
• Polite but firm attitude
• Ability to handle conflict professionally

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Description

• A Hotel Housekeeper is responsible for maintaining cleanliness, hygiene, and overall appearance of guest rooms and public areas to ensure guests enjoy a comfortable and pleasant stay.

Main Duties & Responsibilities

• Clean and tidy guest rooms daily
• Make beds and change bed linens
• Dust furniture, wipe surfaces, and clean windows
• Vacuum carpets and mop floors
• Clean toilets, showers, bathtubs, and sinks
• Replace towels, toiletries, and bathroom supplies
• Ensure high hygiene standards are maintained
• Restock items such as water, tea/coffee, tissues, and toiletries
• Check that all room amenities are complete and in good condition
• Clean hallways, staircases, lobby areas, and staff areas
• Ensure the hotel environment is neat and welcoming at all times
• Collect dirty linens and deliver to the laundry
• Receive and store clean linens properly
• Report torn or damaged items
• Report maintenance issues (faulty lights, leaking taps, broken items)
• Report lost and found items immediately
• Inform supervisor of room status (vacant, occupied, needs repair)
• Respond politely to guest requests
• Respect guests’ privacy and follow “Do Not Disturb” signs

Physical Requirements:

• Physically fit and able to bend, lift, and stand for long hours
• Able to handle cleaning equipment and chemicals safely

Skills & Qualities:

• Attention to detail
• Good time management
• Ability to work independently
• Honest and trustworthy
• Good personal hygiene and neat appearance
• Basic communication skills
• Ability to follow instructions.

Benefits

• Salary: N50,000 - N70,000 monthly.
• Staff Meals
• Staff Accommodation (Layover).

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Job Summary

• A Hotel Chef is responsible for managing kitchen operations, planning menus, supervising kitchen staff, and ensuring high-quality food preparation and presentation in line with hotel standards.

Main Duties & Responsibilities

• Create and update food menus for the hotel restaurant and events
• Design dishes that meet guest preferences and hotel standards
• Plan special menus for occasions, buffets, and banquets
• Oversee the preparation and cooking of meals
• Ensure consistency in taste, quality, and presentation
• Monitor portion control and food quality standards
• Supervise cooks and kitchen assistants
• Assign duties and ensure smooth kitchen workflow
• Train and mentor junior kitchen staff
• Enforce food safety and hygiene regulations
• Ensure kitchen equipment and work areas are clean and sanitized
• Monitor proper food storage and handling
• Manage food inventory and ordering of supplies
• Monitor food costs and minimize waste
• Ensure proper storage to prevent spoilage
• Ensure proper use of kitchen equipment
• Report maintenance issues promptly
• Respond to guest feedback regarding meals
• Adjust recipes or menus based on guest preferences or dietary needs
• Ensure compliance with health and safety standards
• Maintain records required for inspections

Professional Experience

• Proven experience as a Chef or Head Cook in a hotel or restaurant
• Experience managing a kitchen team

Technical Skills:

• Strong knowledge of various cuisines (local and continental)
• Menu planning and recipe development skills
• Knowledge of food costing and portion control
• Ability to operate commercial kitchen equipment.

Staff Benefits

• Salary: N130,000 per month. 
• Staff Meals: Yes
• Staff Layover: Yes.

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Description

• A Hotel Porter (also called a Bellboy/Bell Attendant) is responsible for assisting guests with their luggage and ensuring they have a smooth arrival and departure experience.

Main Duties & Responsibilities

• Welcome guests warmly on arrival
• Open doors and assist guests entering or leaving the hotel
• Escort guests to their rooms when required
• Carry guests’ luggage to and from their rooms
• Handle bags carefully to avoid damage
• Store luggage safely for early arrivals or late departures
• Show guests how to use room facilities (AC, TV, lights, Wi-Fi, etc.)
• Inform guests about hotel services (restaurant, bar, gym, pool, breakfast time)
• Maintain cleanliness of the hotel entrance and lobby area
• Manage trolleys and luggage carts
• Assist with valet parking or directing vehicles (where applicable)
• Run errands for guests (delivering messages, parcels, room items)
• Respond quickly to guest requests
• Provide directions and local information when asked
• Monitor people coming in and out of the hotel
• Report suspicious activities to security or management

Physical Requirements:

• Must be physically fit and able to lift heavy luggage
• Able to stand and walk for long periods

Skills & Qualities:

• Good communication skills
• Friendly and polite personality
• Smart appearance and good hygiene
• Strong customer service attitude
• Ability to work under pressure
• Honest and trustworthy

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Job Description

• A Hotel Receptionist is responsible for welcoming guests, handling check-ins and check-outs, managing reservations, and providing excellent customer service to ensure a pleasant guest experience.

Main Duties & Responsibilities

• Greet guests warmly and professionally on arrival
• Create a positive first impression of the hotel
• Attend to guest inquiries politely
• Register arriving guests and assign rooms
• Verify guest details and process payments
• Handle check-out procedures and issue receipts
• Receive and process room bookings (walk-in, phone, email, online)
• Update room availability in the system or register
• Confirm and modify reservations when necessary
• Answer phone calls and respond to emails
• Pass messages to guests and hotel departments
• Communicate guest requests to housekeeping or maintenance
• Provide information about hotel services and facilities
• Give directions and information about nearby places
• Handle guest complaints calmly and report to management when needed
• Receive payments (cash, POS, transfer)
• Balance daily transactions and submit reports
• Maintain proper billing records
• Maintain guest records and registration cards
• Prepare daily arrival and departure lists
• Keep the front desk area neat and organized.

Technical Skills

• Basic computer knowledge
• Ability to use hotel management software (PMS) is an advantage
• Good knowledge of Microsoft Office.

Staff Benefits

• Staff Meals: Yes
• Staff Layover: Yes

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Summary

• A Hotel Cook is responsible for preparing, cooking, and presenting meals for hotel guests while maintaining high standards of food quality, hygiene, and kitchen safety.

Main Duties & Responsibilities

• Prepare ingredients such as vegetables, meat, fish, and spices
• Cook meals according to hotel recipes and standards
• Ensure food is properly portioned and presented
• Prepare local and continental dishes as required
• Assist in daily menu planning with the Head Chef or Kitchen Supervisor
• Ensure consistency in taste and presentation
• Maintain cleanliness of the kitchen, utensils, and cooking areas
• Follow food safety and hygiene regulations
• Store food items properly to avoid spoilage
• Monitor food supplies and inform supervisor when items are low
• Minimize food waste through proper handling and storage
• Check quality and freshness of ingredients before use
• Operate kitchen equipment such as ovens, fryers, grills, and mixers safely
• Report faulty kitchen equipment to maintenance
• Work closely with other kitchen staff to ensure smooth service
• Support during busy periods such as events and peak hours
• Ensure meals are prepared on time and meet quality standards
• Adjust meals based on special guest requests (e.g., low salt, allergies – as directed).

Physical Requirements

• Ability to stand for long hours
• Able to work in a hot and fast-paced kitchen environment
• Attention to detail
• Good time management
• Creativity in food presentation
• Ability to work under pressure
• Team spirit
• Clean and neat appearance.

Staff Benefits

• Salary: N100,000 monthly.
• Staff Meals: Yes
• Staff Layover: Yes

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Job Description

• A Hotel Assistant Maintenance Officer supports the Maintenance Officer/Manager in ensuring that all hotel facilities, equipment, and systems are functioning properly and safely.

Main Duties & Responsibilities

• Assist in carrying out daily inspections of hotel facilities
• Perform minor repairs in guest rooms and public areas
• Fix basic issues like leaking taps, faulty switches, door handles, locks, etc.
• Assist in maintaining lighting systems and electrical fitting
• Replace bulbs, sockets, and minor electrical components
• Report major electrical faults to the supervisor
• Help repair leaking pipes, blocked drains, and faulty toilets
• Ensure water supply systems are functioning properly
• Assist in servicing hotel equipment such as AC units, generators, pumps, and kitchen equipment
• Clean and maintain tools and maintenance equipment
• Participate in scheduled preventive maintenance tasks
• Help ensure breakdowns are minimized through routine checks
• Respond quickly to maintenance emergencies in guest rooms or public areas
• Support in resolving urgent faults affecting guest comfort
• Follow safety procedures when handling tools and equipment
• Ensure work areas are safe and free from hazards
• Use protective gear where necessary
• Report major faults and technical issues to the Maintenance Officer
• Keep records of repairs and maintenance work done

Physical Requirements

• Physically fit and able to lift equipment
• Able to climb ladders and work in tight spaces
• Problem-solving skills
• Ability to follow instructions
• Attention to detail
• Honest and reliable
• Ability to work with little supervision
• Good communication skills

Benefits

• Staff Meals
• Staff Accommodation (Layover)