Jobs at Goldline Nigeria Limited

Job Description

• This is a full-time role for a Head, Technical & Support Services at Goldline Nigeria Limited.
• As the Head, you will be responsible for ensuring customer satisfaction by providing excellent technical support and project management services.
• Your day-to-day tasks will include managing customer support inquiries, designing customers' specifications, overseeing technical support operations, and coordinating with internal teams to resolve customer issues.
• This is an on-site role based in Lagos.

Responsibilities

• Shall have competence at generating AutoCAD drawings and 3D graphics to specifications on planned installations and analyses and interpretation of technical drawings.
• Develops and articulates work plans for site deliverables. This includes tactical engagement, training and management of technicians to conform performance efficiency to corporate quality standards.
• Establishment of clearly defined quality standards for technical services and installations.
• Determines, coordinates and effectively deploys required resources to site works. Emphasis must be on timely, quality and very satisfactory completion of site duties.
• Takes on and raptly responds to all customers’ matters relating to technical installations, engineering and after sales technical services.
• Continuously studies and discovers more efficient ways to aesthetically and seamlessly render technical installations and building engineering services for delightful and speedy satisfaction of customers.
• Be knowledgeable on every applicable international and local best practice; consistently push for corporate adoptions of standards and intelligently implement them accordingly.
• Produces weekly management reports for all technical and support service tasks to the group head operations.
• Personally handles site deliverables – installations, technical supports and engineering services.
• Represents the technical & support services at any meetings.
• Supervises and issues job descriptions to subordinates whose jobs are not explicitly described in the personnel policy; delegates duties accordingly and submits the supplementary job descriptions to the head of human resources for retention while retaining final responsibility for the quality of job done.
• Appraises, queries, and makes recommendations about subordinates to the head of department.
• Carryout any other job that the head of department may assign.

Requirements

• Customer Support, Technical Support, and Customer Service skills
• Experience in managing customer support inquiries and ensuring customer satisfaction
• Project Management skills
• Excellent communication and interpersonal skills
• Ability to work well under pressure and meet deadlines
• Strong problem-solving and decision-making abilities
• Bachelor's degree in a relevant field
• Shall be a B.sc holder in architectural, civil engineering, electrical engineering or any other related engineering courses. Professional qualifications in related field is a strong advantage.
• Shall possess a minimum of 5 years post-graduate hands-on experience.
• Shall demonstrate very good competence in AutoCAD applications, 3D drawings, technical drawings, analyses and interpretations; as well as other computer literacy capabilities.
• Shall possess the abilities to personally carryout technical installations, engineering fittings and decorations.
• Shall possess astute, aesthetical and very insightful creativity.
• Shall possess an excellent mathematical, logical and engineering mind.
• Shall possess excellent communication skills.
• Shall possess the abilities to initiate, start and finish tasks.
• Shall be a quick executor and excellent at time management.
• Shall possess very admirable interpersonal and social skills.
• Shall have impeccable character, punctuality, integrity, contentment, objectivity and impartial.
• Shall be teachable and ever willing to lend personal knowledge to others.
• Shall possess report and memo writing skills.

go to method of application »

Job Description

• We are seeking a dependable and experienced Truck Driver to join our busy delivery team.
• You will load up your truck with orders and deliver them to customer's locations around the local area or outside the local areas.
• We expect you to be courteous and professional when interacting with customers. All our delivery staff must have a valid driver’s license and a clean driving record.
• You also must be familiar with the areas to ensure you make on-time deliveries.

Responsibilities

• This is a full-time on-site role for a Truck Driver/Deliveryman at Goldline Nigeria Limited in Lagos.
• The Truck Driver/Deliveryman will be responsible for driving trucks or vans to transport materials and products to and from specified destinations.
• The Truck Driver/Deliveryman will also be responsible for making deliveries, and ensuring that all products that leave the warehouse are in good condition.
• Ensure products are delivered promptly.
• Keep Vehicles organized, clean, and tidy.
• Ensure inventory stock matches delivery requirements
• Maintain truck to ensure it remains in good driving condition
• Ability to complete overnight travel to meet delivery requirements.
• Handles product properly and reports damage(s) to warehouse manager
• Complete daily maintenance checks on the delivery van and notify the manager of any issues.
• Complete documentation such as logs, mileage reports
• Follow all state and national safety regulations and standards.

Qualifications

• Minimum of a secondary school leaving certificate or its equivalent
• Valid driver's license and at least 6 years of experience in driving trucks or vans
• Excellent knowledge of within Lagos and outside routes and traffic laws
• Ability to drive long hours and travel long distances
• Must be familiar with using GPS devices for navigation
• Good communication and interpersonal skills
• Ability to perform various tasks in a timely and efficient manner
• Must be able to work with little or no supervision
• Knowledge of basic vehicle maintenance and repair is an added advantage
• Close proximity to work (must reside within Okota, Isolo) is also a criterion for selection.