Head of Business Operations and Intelligence at Elizabeth Maddeux

About the Role

• We are hiring a Head of Business Operations and Intelligence to oversee daily operations, drive efficiency, optimize processes, and ensure seamless coordination across all departments.
• The ideal candidate should be strategic, analytical, and capable of leading teams while enhancing operational and business performance.

Key Responsibilities

• Oversee day-to-day operations and drive process efficiency
• Implement operational strategies, SOPs & performance frameworks
• Lead departmental heads & ensure cross-functional alignment
• Manage supply chain, procurement & inventory optimization
• Ensure compliance with PCN, NAFDAC, SON & GDP standards
• Oversee budgets, cost control & performance reporting
• Drive employee productivity, coaching & leadership development
• Support business growth, expansion & risk management

Requirements

• Candidates should possess a Bachelor’s Degree (MBA is an advantage) with 7–10 years experience in Operations Management (4+ years in leadership)
• Data analytics skills are a must
• Experience in Pharma, Retail, FMCG, or Manufacturing
• Strong leadership, analytical & decision-making skills
• Proven experience in process optimization and business performance