Jobs at Chrisvirgy Interlinks

Duties & Responsibilities

• Welcome guests and ensure a positive first impression
• Identify and personally assist VIPs, repeat guests, and special-occasion guests
• Handle guest complaints professionally and ensure effective service recovery
• Monitor online reviews, guest feedback, and satisfaction surveys
• Coordinate with housekeeping, F&B, maintenance, and front office to resolve guest issues
• Maintain accurate guest profiles and preferences in the PMS
• Conduct guest satisfaction calls and lobby interactions
• Train and guide guest relations staff on service standards
• Ensure compliance with hotel brand standards and SOPs
• Prepare guest satisfaction and service quality reports

Skills & Competencies Required:

• Strong interpersonal and communication skills
• Problem-solving and conflict resolution abilities
• Emotional intelligence and empathy
• Attention to detail
• Leadership and coordination skills
• Proficiency in PMS and guest feedback systems

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Duties & Responsibilities

• Prepare and serve cocktails, mocktails, wines, beers, and spirits
• Follow standardized recipes and portion control guidelines
• Engage guests in a friendly and professional manner
• Maintain cleanliness of bar counter, equipment, and storage areas
• Monitor guest consumption and follow responsible service policies
• Upsell premium beverages and promotions
• Assist in inventory control, stock rotation, and requisitions
• Handle cash and POS transactions accurately
• Comply with hygiene, safety, and hotel SOPs
• Support special events, banquets, and promotions

Skills & Competencies Required:

• Beverage and cocktail knowledge
• Customer service and communication skills
• Attention to detail and consistency
• Time management and multitasking
• Responsible alcohol service awareness

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Duties & Responsibilities

• Plan, shoot, and edit photos and videos for hotel marketing use
• Create content for social media, website, ads, email campaigns, and internal communications
• Capture content for rooms, outlets, spa, events, promotions, and staff features
• Collaborate with Social Media and Marketing teams on content calendars
• Ensure all content follows brand guidelines and visual standards
• Edit and optimize content for different platforms and formats
• Maintain a well-organized digital asset library
• Support live coverage for events and special promotions
• Track content performance and suggest improvements
• Stay updated on content trends and digital storytelling techniques

Skills & Competencies Required:

• Creative storytelling and visual composition
• Photography and videography skills
• Video editing and graphic design basics
• Attention to detail and brand alignment
• Time management and planning
• Ability to work cross-functionally.

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Duties & Responsibilities

• Manage daily operations of social media platforms (Instagram, Facebook, TikTok, LinkedIn, etc.)
• Create, edit, and publish engaging content (posts, stories, reels, videos)
• Respond to comments, messages, and online inquiries promptly
• Monitor and report online reviews and guest feedback in coordination with Guest Relations
• Promote hotel services, rooms, F&B outlets, events, and offers
• Coordinate with departments to capture content (rooms, dining, events, staff stories)
• Maintain content calendar and campaign schedules
• Track social media performance and prepare monthly reports
• Ensure brand voice, tone, and visual identity consistency
• Stay updated on social media trends and platform updates

Skills & Competencies Required:

• Content creation and storytelling skills
• Photography and basic video editing
• Copywriting and communication skills
• Creativity and trend awareness
• Analytical and reporting skills

• Crisis communication awareness

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Job Description (Duties and Responsibilities)
Administrative Duties:

• Perform general office administration and clerical support
• Maintain accurate filing systems (physical and electronic)
• Prepare reports, correspondence, and internal documents
• Coordinate with departments to ensure smooth daily operations
• Manage office supplies and administrative records

Credit Control Duties:

• Prepare and issue invoices to clients and partners
• Monitor customer accounts and track outstanding balances
• Follow up on overdue payments professionally and timely manner
• Maintain accurate credit and payment records
• Assist in setting up customer credit files and limits
• Reconcile accounts and support month-end reporting
• Liaise with clients regarding billing and payment queries.

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Job Description (Duties and Responsibilities)

• Maintain hotel gardens, lawns, trees, shrubs, and flower beds
• Water, prune, mow, fertilize, and weed landscaped areas
• Plant flowers, trees, and other greenery as required
• Ensure outdoor areas are clean, safe, and visually appealing
• Identify plant diseases or pests and take appropriate action
• Operate and maintain gardening tools and equipment safely
• Assist with seasonal landscaping projects and decorations
• Follow health, safety, and environmental guidelines
• Report maintenance issues related to outdoor areas

Job Specification

• Strong knowledge of gardening and landscaping practices
• Ability to work outdoors in various weather conditions
• Physical fitness to perform manual tasks such as lifting and bending
• Attention to detail and commitment to quality work
• Ability to work independently and as part of a team
• Time management and organizational skills
• Basic understanding of health and safety procedures.

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Duties & Responsibilities

• Review Banquet Event Orders (BEOs) and ensure accurate execution
• Coordinate event setup according to layouts (theatre, classroom, round table, etc.)
• Supervise banquet staff during service and ensure proper grooming and service standards
• Liaise with kitchen for food timing, presentation, and special dietary requests
• Coordinate with engineering for AV, lighting, and technical support
• Ensure cleanliness and readiness of banquet halls before and after events
• Handle guest requests and resolve issues during events
• Monitor event timelines and ensure smooth flow
• Support billing accuracy and post-event reporting
• Enforce safety, hygiene, and hotel SOPs.

Skills & Competencies Required:

• Event coordination and organizational skills
• Leadership and team supervision
• Communication and guest-handling skills
• Attention to detail
• Time management and problem-solving.