Guest Relationship Manager at Chrisvirgy Homes January, 2026

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- Guest Relationship Manager at Chrisvirgy Homes
- View Jobs in Real Estate / View Jobs at Chrisvirgy Homes
Posted: Jan 6, 2026

Deadline: Feb 1, 2026
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Chrisvirgy Homes is a renowned multi-disciplinary property service firm, that is privately owned and incorporated in Nigeria. It is a rapidly expanding firm that offers its clients customized solutions across a wide variety of real estate's services.
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Guest Relationship Manager
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Abuja
- Job Field Food, Beverage & Hospitality
Duties & Responsibilities
- Welcome guests and ensure a positive first impression
- Identify and personally assist VIPs, repeat guests, and special-occasion guests
- Handle guest complaints professionally and ensure effective service recovery
- Monitor online reviews, guest feedback, and satisfaction surveys
- Coordinate with housekeeping, F&B, maintenance, and front office to resolve guest issues
- Maintain accurate guest profiles and preferences in the PMS
- Conduct guest satisfaction calls and lobby interactions
- Train and guide guest relations staff on service standards
- Ensure compliance with hotel brand standards and SOPs
- Prepare guest satisfaction and service quality reports
Skills & Competencies Required:
- Strong interpersonal and communication skills
- Problem-solving and conflict resolution abilities
- Emotional intelligence and empathy
- Attention to detail
- Leadership and coordination skills
- Proficiency in PMS and guest feedback systems
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Method of Application

Interested and qualified candidates should submit their CV and a cover letter detailing relevant experience to: career@chrisvirgy.com using the Job Title as the subject of the email.

Note: Only shortlisted candidates will be contacted.

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Guest Relationship Manager at Chrisvirgy Homes

Guest Relationship Manager

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Guest Relationship Manager at Chrisvirgy Homes

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