Social Media Officer at Chrisvirgy Homes

Duties & Responsibilities

• Manage daily operations of social media platforms (Instagram, Facebook, TikTok, LinkedIn, etc.)
• Create, edit, and publish engaging content (posts, stories, reels, videos)
• Respond to comments, messages, and online inquiries promptly
• Monitor and report online reviews and guest feedback in coordination with Guest Relations
• Promote hotel services, rooms, F&B outlets, events, and offers
• Coordinate with departments to capture content (rooms, dining, events, staff stories)
• Maintain content calendar and campaign schedules
• Track social media performance and prepare monthly reports
• Ensure brand voice, tone, and visual identity consistency
• Stay updated on social media trends and platform updates

Skills & Competencies Required:

• Content creation and storytelling skills
• Photography and basic video editing
• Copywriting and communication skills
• Creativity and trend awareness
• Analytical and reporting skills

• Crisis communication awareness