Front Office Executive at Total Child

We are seeking a smart, courteous, and highly organised Front Office Executive to be the first point of contact for our school community.

Key Responsibilities:

• Provide exceptional reception and guest services to parents, visitors, and staff
• Maintain a neat, welcoming, and professional front desk environment
• Support admissions processes and manage parent communications
• Maintain parent database and CRM records
• Handle correspondence, emails, and administrative tasks
• Manage the school switchboard and coordinate front office operations
• Support school events and key programmes (e.g., graduation)
• Supervise front office personnel and ensure smooth daily operations

Requirements:

• Bachelor’s degree in a relevant field
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office and basic CRM systems
• Excellent organisational skills and high attention to detail
• Professional appearance, discretion, and integrity