Fresh Jobs at People Capacity Management

Job Summary

A real estate company needs a property manager who would be responsible for the overall financial and operational management of residential, commercial, and industrial properties. The property manager’s aim is to minimize costs while keeping tenants satisfied. You would be tasked with addressing tenant concerns, collecting rent, dealing with maintenance, and managing the budget.

Job Descriptions

• Oversee, maintain, and inspect all designated buildings and properties.
• Coordinate ongoing maintenance and inspections to comply with all relevant laws, codes, and company policies.
• Select tenants through interviews and background checks.
• Collect rent, pay invoices, and analyze operating statements.
• Prepare the annual budget and report on financial performance regularly.
• Manage on-site staff, and vendor and contractor relationships.
• Address tenant complaints, violations, and problems
• Prepare and maintain all records, correspondence, and files.
• Establish, maintain, and manage existing clients to ensure retention and referrals.
• Secures new property and facility management briefs.
• Manage tenancy schedule and ensure rent payment before expiration.
• Manages client property to ensure return on investment.
• Manage and give account of service charge account.

Job Specifications

• Must have a BSc/ BA degree in estate management or relevant course. 
• Must have MSc in Facility Management and project management would be an added advantage.
• Must have a minimum of 6-8 years’ experience as a property manager.
• Proven work experience in the real estate industry as a property manager.
• Chartered Membership of NIESV, ESVRABON, IFMA, RICS would be an added advantage.
• Should reside in Lagos or environs. 
• Must look professional and presentable.
• Proficiency in Microsoft Suite and other operational software
• Must have excellent management skills.
• Excellent communicator both orally and written.
• Detail-oriented

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Job Summary

The role of the client relationship officer is primarily responsible for the building and maintaining of positive relationships with clients, ensure their satisfaction and loyalty to the organization. As the client contact person, you will be required to resolve issues, promote products or services to enhance overall experience. Effective communication, strong interpersonal skills, good fashion sense and a proactive approach to client engagement are essential skills required on the job.

Job Descriptions

• Act as the main point of contact for clients, address inquiries, resolve concerns, compliant or issues and provide relevant information promptly and effectively.
• Facilitate the onboarding process for new clients, documentation  ensuring a smooth and positive experience.
• Regularly check in with clients to assess satisfaction levels and identify areas for improvement
• Manage and build client and tenant database.
• Handle service charge and rent recovery
• Develop and Implement strategies to ensure client’s satisfaction enhancing client retention and loyalty
• Conduct thorough needs assessments to understand clients' requirements, preferences, and goals.
• Identify opportunities for upselling or cross-selling additional products or services based on client needs.
• Collaborate with relevant internal departments to ensure timely resolution and client satisfaction.
• Stay updated on industry trends and competitors to better position the company in the market.
• Keep detailed records of client interactions, transactions, and communications.

Job Specifications

• Minimum of BSc/ BA in business administration, business, marketing, or a related field
• Relevant professional certifications is required
• Must have a minimum of 5-8 years’ client management experience.
• Strong knowledge of real estate market and industry with proven work experience.
• Excellent communication skills. 
• Looks professional, presentable, sociable and must be confidential. 
• Proficiency in Microsoft Suite and CRM software
• Must have excellent management skills.
• Excellent relationship management skills
• Ability to work independently and in a team

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Job Overview:

We are seeking a dynamic and experienced Branch Manager with a specialized focus on serving High Net Worth Individuals (HNIs) in the real estate sector. As the Branch Manager, you will be instrumental in leading a team of real estate professionals dedicated to catering to the unique needs of our discerning HNI clientele. Your strategic vision, leadership skills, and in-depth knowledge of the luxury real estate market will drive the branch's success in achieving sales targets and delivering unparalleled service to our esteemed clients.

Key Responsibilities:

• Manage the operations and profitability of the branch office.
• Manage and mentor all branch staff.
• Client relationship management and reporting.
• Sale and Lease of properties in company's portfolio.
• Secure new property sales and lease briefs for the business.
• Secures the property and facility management briefs for the business.
• Manages existing clients to ensure retention and referrals.
• Implement effective sales strategies, and promotional activities to drive revenue growth.
• Implement and uphold company policies and procedures to maintain operational efficiency.

Job Qualifications:

• 1s degree in Estate Management
• Chartered Membership of NIES, ESVRABON, IFMA, RICS
• Minimum of 10-12 years real estate sales proven experience
• Very strong sales negotiation skills and the ability to navigate complex transactions Excellent communication skills.
• Looks professional and presentable.
• In-depth knowledge of the luxury real estate market, including property values, trends, and client expectations.
• Sociable and confidential
• Strong leadership and team-building skills.

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THE POSITION:

A Real Estate company needs Real Estate Sales Agents, to identify potential buyers, market products and execute sales transactions speedily. The position requires excellent sales skills, an energetic individual who will help a diverse range of clients with the sales and buying of properties.

JOB DESCRIPTION·

• Sale and Lease of properties in company's portfolio
• Update property listings
• Secures the property and facility management briefs for the business
• Client relationship management and reporting
• Meeting with potential clients to address all inquiries
• Manages existing clients to ensure retention and referrals   
• Execute sales transactions
• Communicate effectively with owners, buyers, and associates
• Advertising properties through a variety of marketing techniques

JOB REQUIREMENTS

• First degree in any discipline
• Minimum of 6-8 years real estate sales experience
• Very strong salesperson
• Excellent communication skills
• Looks professional and presentable
• Strong knowledge of real estate market and industry
• Sociable and confidential
• Excellent relationship management skills
• Knowledge of Microsoft office tools
• Knowledge of Lagos real estate market knowledge of Lagos real estate market
• Excellent sales and marketing skills

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JOB DESCRIPTION

• Sale and Lease of properties in company's portfolio
• Ensure completion of all transactions
• Secure new property sales and lease briefs for the business
• Secures the property and facility management briefs for the business
• Client relationship management and reporting
• Manages existing clients to ensure retention and referrals
• Ensure compliance with the applicable laws and regulations associated with the purchase, sale or lease of property
• Communicate effectively with owners, buyers, and associates
• Advertising properties through a variety of marketing techniques

JOB REQUIREMENTS

• Bachelor’s degree in marketing, Business Administration, or any relevant discipline
•  A minimum of 6-8 years as a real estate broker
• Chartered membership of relevant professional bodies
• Must possess excellent sales and marketing skills
• Excellent communication skills
• Must appear professional and presentable
• Strong knowledge of real estate market and industry
• Outstanding people skills, sociable and confidential
• Proven track record of sales
• Excellent relationship management skills
• Knowledge of Microsoft office tools
• Knowledge of Lagos real estate market

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THE POSITION:

We are looking for a Head Property and facility to manage our properties and client’s portfolio, ensuring that our facilities are functioning well at all times.

JOB DESCRIPTION:

• The Head, property and facility manager shall have amongst others, the following primary responsibilities:
• Effective and efficient running of the property and facility both for Lagos and other locations.
• Management, organization and retention of the company’s properties and client portfolio.
• Manage all property and facility staff.
• Making sure that company properties are being used appropriately and well maintained.
• Making sure properties provide adequate returns on investment.
• Organizing and checking repairs.
• Conducts complete detailed inspections of properties, and preparing a complete report upon inspection.

JOB REQUIREMENT:

• Bachelor’s degree in estate management/engineering or related disciplines
• Master’s degree in Facility management or project management
• Minimum of 12-15 year’s experience in property/facility management.
• Chartered membership of NIESV, ESVRABON, IFMA, RICS is required.

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THE POSITION:

We are looking for an Executive Assistant to provide comprehensive administrative support to the CEO.

JOB DESCRIPTION:

• Answering phones and routing calls as well as taking messages.
• Filing and retrieving corporate records, documents, and reports.
• Researching and conducting data to prepare documents for review and presentation by boards of directors, committees, and executives.
• Help to prepare for meetings.
• Accurately recording minutes from meetings.
• Greeting and visitors and deciding if they should be able to meet with the CEO.
• Using various software, including word processing, spreadsheets, databases, and presentation software.
• Making travel arrangements for the CEO.
• Opening, sorting and distributing incoming faxes, emails, and other correspondence.
• Provide general administrative support.
• Managing sophisticated calendar management
• Prioritize inquiries and requests.
• Making recommendations to ensure smooth day-to-day engagements.
• Act as a liaison and provide support to the Board of Directors.
• Schedule and attend meetings on behalf of the CEO; draft agendas; develop, compile, and distribute presentation materials.
• Complete a broad variety of administrative tasks as assigned.
• Maintaining contact lists; making travel arrangements; and completing expense reports.
• Serve as the primary point of contact for internal and external parties on all matters pertaining to the Executive Management.
• Work closely with the CEO to keep him informed of upcoming commitments and responsibilities, as well as represent him at event when they cannot be available.
• Demonstrating leadership to maintain credibility, trust, and support.

JOB REQUIREMENT:

• Minimum of bachelor’s degree
• Should have 5-8 year’s experience in similar roles.
• Relevant certifications required.
• Strong knowledge of real estate industry required.
• Knowledge of data analysis tools and Microsoft office tools required.
• Ability to pay attention to details and should be very neat and presentable.
• Male applicants preferable.