Fresh Jobs at Mercy Corps

General Position Summary

• Mercy Corps is looking for WASH Officer (Engineer) who will be responsible for contributing to the effective supervision and monitoring of the planned infrastructure activities across the locations.
• This includes ensuring technical excellence, adherence to national regulations, and compliance with donor standards.
• The Engineer will also be tasked with preparing comprehensive progress reports and ensuring that project implementation is responsive to and aligned with the needs and priorities of the target communities.
• The WASH Officer must ensure the smooth implementation of program objectives according to approved work plan, adherence to budgets, and within a level of quality that can be measured through M&E interventions.

Essential Job Functions
The WASH officer is expected to conduct the following tasks and to produce a comprehensive field report including the following:

• Support procurement of contractors – bids evaluation, due diligence, documentation.
• Provide technical assistance in WASH construction activities including day-to-day monitoring / supervision of all infrastructure construction / rehabilitation works.
• Responsible for day-to-day quality checks and management of infrastructure activities, to ensure compliance and effective use of project resources, and suggesting results-based solutions to the program manager.
• Preparation of designs and BOQs of WASH infrastructures.
• Support the program manager in managing contractors by reviewing progress, measurement of works and ensuring adherence to contractual obligations and organizational policies and minimum standards.
• Support thetimely implementation of project activities per the agreed work schedule.
• Liaise with government and WASH stakeholders to ensure compliance with quality standards.
• Collaborate with WASHCOMs tomonitor and inspect the work prior to certification.
• Work closely with the communications team on the documentation and dissemination of lessons learnt, best practices and success stories from the project.
• Attendance of program update meetings and briefings.
• Contribute to the development of weekly / monthly / quarterly project updates / reports.
• Establish and maintain effective program reporting, document filing, monitoring and evaluation systems (to track, analyze and report on results) for both internal and external use.
• Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.
• Adhere to all MC policies related to security, operations and transport / logistics information related to programming.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically
  to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge and Experience

• University degree in Social Science, Public Health, Environmental Health, Nursing, Engineering, or related field.
• Experience in WASH emergency programming with strong focus on community mobilization.
• Experience conducting hygiene promotion, training, NFI distribution, planning, and reporting.
• Knowledge of behavior change approaches and community engagement methodologies.
• Familiarity with Sphere and WASH Cluster standards.
• Strong understanding of gender, protection, and inclusion in humanitarian work.
• Experience working with NGOs in emergency response settings is desirable.
• Strong written and spoken English required; Arabic and/or local language skills are an asset.
• Ability to travel frequently to remote areas and work under emergency conditions.
• Good interpersonal and communication skills.
• Willingness to travel frequently to remote field locations.

Supervisory Responsibility:

• WASH Assistants and Volunteers

Accountability:

• Reports Directly To: WASH Technical Manager, with dotted line to Senior Program Manager.
• Works Directly With: All program teams, Operations, and MC beneficiaries.

Success Factors

• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building.
• S/he will be committed to long-term sustainability and the delivery of high-impact activities at the community level. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
• Mercy Corps team members represent the agency both during and outside work hours.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues.

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Program / Department Summary

• With the insurgency affecting North East Nigeria and displacing millions of people, Mercy Corps is to implement a multi-sector response that covers Nutrition, Food assistance, Agriculture, WASH, Shelter and Protection to support the conflict-affected population.
• The nutrition response supports both nutrition sensitive and specific interventions that contribute to prevention, detection and management of malnutrition.

These include:

• Promotion of Maternal, Infant, Young Child Nutrition (via support groups, one-to-one counselling and community wide SBC for IYCF);
• Provision of supplemental Nutrition Assistance i.e. distribution of Fresh Food Vouchers, backyard gardening and poultry production aiming at improving dietary diversity among targeted households;
• Nutrition surveillance activities i.e. community nutrition screening, nutrition surveys and assessments aiming at monitoring the nutrition situation of targeted vulnerable individuals;
• Management of children with uncomplicated Severe Acute Malnutrition (SAM) through established Outpatient Therapeutic Program (OTP) services, as well as support referral and follow-up of SAM patients with medical complications to Stabilization Centers (SCs) and children with Moderate Acute malnutrition (MAM) to Targeted Supplementary Feeding Program (TSFP).

General Position Summary

• The IYCF Counselor is responsible for providing a consistent and high quality technical support in relation to promotion/support of Maternal Infant and Young Child Nutrition (MIYCN), including counselling for optimal feeding Behavior and practices among women, infants and young children that seek care in the established IYCF supportive Spaces.

Essential Job Responsibilities
Strategy & Vision:

• Collaborate with other team member for effective integration between other services like Nutrition and health services
• Collaborate with Local authorities and other partners to harmonize different efforts for better impact and sustainability.
• Able to learn and update his/ her information or knowledge to adapt the changing situation and context

Program Management:

• Lead the establishment of supportive safe spaces for IYCF within targeted
• Ensure/Oversee IYCF counselling, maternal psychosocial support and child psychosocial stimulation to pregnant women, mothers and other caregivers of infants and young children.
• Assess and diagnose for breastfeeding difficulties among lactating women and provide relevant counsel and referal.
• Ensure day to day, one to one and group counselling for PLW regarding IYCF practices are conducted.
• Ensure health and nutrition educations are provided to caregivers and beneficiaries on (breastfeeding, complementary feeding, and hygiene, care of pregnant and lactating women, prevention of illness).
• Participate in formative assessment for key behavior and skill for IYCF and develop culturally appropriate and effective IEC materials and adopt it to the day to day counselling.
• Ensures the availability of job aids, reporting formats and all other supplies for
• Provides technical support and training where required to IYCF counsellors, Care group promoters, outreach team including CNMs.
• Facilitates the trainings under the project regarding IYCFE establishment and strengthening of Mother to mother support groups, train them and close follow up for supporting IYCF_E promotion activities.
• Organize information meetings with community members to develop their knowledge in terms of proper IYCF-E practices
• Organizes and timely submits weekly and monthly report of IYCF

Team Management:

• In liaison with the line manager provide on the job training and capacity building for CNMs providing support at IYCF supportive safe spaces.

Finance / Compliance Management:

• N/A

Influence & Representation:

• Creates and maintain relationship with local health and other authorities to link services with the existing health structure smoothly,
• Upholds the image and values of Mercy Corps at all times,

Security:

• Ensure compliance with security procedures and policies as determined by country
• Proactively ensure that team members operate in a secure environment and are aware of

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country

Knowledge and Experience

• Diploma/ Degree in nursing, midwifery, public health, nutrition with a minimum of two years’ work experience in an NGO environment.
• Previous experience in providing IYCF counselling is a
• Familiarity of the intervention areas
• Microsoft Office Skills (Outlook, Excel, PowerPoint, Word).
• Fluency in English and Hausa. Kanuri will be an added advantage

Supervisory Responsibility:

• IYCF Counsellor, Care group Promoters with an extension to CNMs.

Success Factors:

• Must be a resident of either Dikwa, Ngala, Jere, Konduga and Damaturu LGAs.
• He/ She should be able to work independently, have good interpersonal and communication skills.
• He/ she should have an understanding of humanitarian principles and their application to program implementation. Must be able to solve problems and multi-task on a range of administrative and programmatic issues.
• Mercy Corps team members represent the agency both during and outside work hours.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

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Program / Department Summary

• With the insurgency affecting North East Nigeria and displacing millions of people, Mercy Corps is to implement a multi-sector response that covers Nutrition, Food assistance, Agriculture, WASH, Shelter and Protection to support the conflict-affected population.
• The nutrition response supports both nutrition sensitive and specific interventions that contribute to prevention, detection and management of malnutrition.
• These include: a).Promotion of Maternal, Infant, Young Child Nutrition (via support groups, one-to-one counselling and community wide SBC for IYCF); b). Provision of supplemental Nutrition Assistance i.e. distribution of Fresh Food Vouchers, backyard gardening and poultry production aiming at improving dietary diversity among targeted households; c). Nutrition surveillance activities i.e. community nutrition screening, nutrition surveys and assessments aiming at monitoring the nutrition situation of targeted vulnerable individuals; d). Management of children with uncomplicated Severe Acute Malnutrition (SAM) through established Outpatient Therapeutic Program (OTP) services, as well as support referral and follow-up of SAM patients with medical complications to Stabilization Centers (SCs) and children with Moderate Acute malnutrition (MAM) to Targeted Supplementary Feeding Program (TSFP).

General Position Summary

• The Clinical Officer will be responsible for the day to day implementation and delivery of quality Outpatient Therapeutic Program (OTP) services in either of the L.G.As (Yobe, Ngala, Jere, and Dikwa ).
  He /She will provide technical support for medical consultation, outreach EPI, health/ nutrition education, sanitation and child health as per standard protocols/ guidelines.
• He/ She is expected to provide supervision, technical assistance, build capacity of program staff and all OTP and TSFP related reporting.

Essential Job Responsibilities
Strategy & vision:

• Collaborate with other team member for effective integration between other services like Nutrition and health services
• Collaborate with Local authorities and other partners to harmonize different efforts for better impact and
• Able to learn and update his/ her information or knowledge to adapt the changing situation and context

Program management:

• Coordinate and facilitate implementation of OTP/TSFP services, site selection and prepare weekly movement
• Ensure that mobile/ outreach OTP/TSFP sites have all the nutrition and medical supplies, tools/ items necessary for management of uncomplicated severe acute
• Provide basic health services including consultations for SAM cases, emergency services, referral, health education, EPI as per standard
• Ensure admitted SAM patients receive necessary routine medication, immunization is up to date, health and nutrition education
• Ensure admission and discharge criteria for SAM patients are respected as per the national CMAM
• Ensure referral of children with complicated SAM to SC and those with MAM are managed in the TSFP for appropriate nutrition
• Facilitate training and closely work with MOH staffs at Health centers within the catchment
• Organize daily, weekly and monthly overview and reports of consultations, EPI and health
• Ensure referral system and linkage between SC, OTP and TSFP services at community and at health facility
• Adherence to medical and nutritional treatment protocols and procedures for children and
• Participate in capacity building training, in health education sessions and IEC/BCC application
• Follow up absentees/defaulters and keep current record of both beneficiaries and the

Team management:

• Makes sure that team participates on the daily routine work for sustainability and smooth phase out strategy,
• Provide on the job training and capacity building for Nutrition Service Providers with support and liaison with the line
• Supports the integration of program activities with those implemented at Health Facilities in the catchment areas, through regular liaison, information sharing and on job trainings and supervisions

Finance & compliance management:

• Ensure compliance with donor and Mercy Corps regulations related to emergency

Influence & representation:

• Train and support community nutrition Monitors and make sure they transmit/convey messages clearly to the community.
• Creates and maintain relationship with local health and other authorities to link services with the existing health structure smoothly,
• Upholds the image and values of Mercy Corps at all times,

Security:

• Ensure compliance with security procedures and policies as determined by country
• Proactively ensure that team members operate in a secure environment and are aware of

Organizational learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as

Accountability to beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country

Success Factors

• He / She should be able to work independently, have good interpersonal and communication skills.
• He / she should have understanding of humanitarian principles and their application to program implementation.
• Must be able to solve problems and multi-task on a range of administrative and programmatic issues.
• Mercy Corps team members represent the agency both during and outside work hours.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Knowledge and Experience

• B.Sc Degree in Nursing or MBBS in Medicine with a minimum of two years' work experience in NGO environment in clinical setups.
• Previous experience in treatment of patients with severe acute malnutrition is a
• Familiarity of the intervention areas
• Microsoft Office Skills (Outlook, Excel, Power Point, Word).
• Willing and able to be based within remote areas, where services are
• Fluency in Hausa, Kanuri and

Supervisory Responsibility

• Mobile/ Outreach OTP/TSFP/Tom Brown team.

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Background

• Mercy Corps Nigeria is transitioning to a fully digitized document management system. To support this process, various consultants will be contracted to carry out large-scale digitization.
• To achieve this, qualified consultants will be engaged to provide comprehensive scanning, digitalization and achieving documents.

Objective
The objective of this assignment is to:

• Digitize all physical organizational records from July 1st, 2017, to 31st December 2025.
• Ensure accurate indexing and naming based on Mercy Corps file naming standards.
• Improve document accessibility while maintaining strict confidentiality.
• Preserve institutional records in secure digital formats.

Scope of Work
The consultant/vendor will be responsible for the end‑to‑end digitization process, including but not limited to:
Document Preparation:

• Sorting and categorizing documents by department and type.
• Removing bindings, staples, clips, and repairing damaged pages.
• Eliminating duplicate or blank pages (where authorized).

Scanning:

• High‑resolution scanning of all documents (minimum 300 DPI unless otherwise specified).
• Color, grayscale, or black‑and‑white scanning depending on document type.
• Batch scanning for high-volume files.

File Formatting:

• Convert scanned files into searchable PDF format (OCR-enabled).
• Ensure files are readable, complete, and correctly ordered.

Naming & Indexing:

• Apply Mercy Corps’ official file naming convention.
• Assign metadata tags where required.
• Organize documents into structured digital folders reflecting department, year, and category.

Quality Assurance

• Perform multi-level verification to ensure:
  • No missing pages
  • Correct orientation
  • Accurate naming
  • Legibility.

Secure Storage & Delivery:

• Transfer finalized files into Mercy Corps designated storage system or secure server.
• Provide backup copies as instructed.

Physical Document Handling:

• Maintain strict chain‑of‑custody tracking.
• Ensure safe handling and return or secure destruction (if authorized) of original files.

Confidentiality & Data Protection Requirements
Because documents contain sensitive organizational data, the consultant must:

• Sign a Non‑Disclosure Agreement (NDA).
• Ensure all staff assigned to this project sign confidentiality agreements.
• Prohibit copying, sharing, or retaining documents.
• Restrict access to authorized personnel only.
• Use secure scanning workstations.
• Prohibit use of personal devices for project work.
• Implement secure data handling protocols aligned with international data protection standards.
• Failure to comply with data protection requirements will result in immediate contract termination.

Deliverables
The consultant shall deliver:

• Digitized files of all documents.
• Properly named and indexed files following Mercy Corps conventions.
• OCR‑enabled searchable PDFs.
• Folder structure aligned with departmental classification.
• Digitization progress reports.
• Final completion report.

Consultant Qualifications
The consultant/vendor must demonstrate:

• Minimum of WAEC / NECO, OND, HND, Bachelor’s Degree, or current NYSC members
• Proven experience in large‑scale document digitization projects.
• Basic computer proficiency (Windows, file management, folder structures).
• Strong attention to detail.
• Ability to handle repetitive tasks with consistency.
• Experience handling confidential organizational or government records.
• Strong data protection procedures.
• Ability to meet deadlines for high‑volume workloads.

Preferred:

• Prior work with NGOs, INGOs, or financial institutions.

Timeframe / Schedule
The consultant will scan all Mercy Corps Nigeria Documents within a period of One (1) month

• Commence work immediately upon contract execution.
• Weekly progress reports are to be submitted every Friday by close of business

Activity:

• Consultant onboarding, orientation, and training on document handling, scanning standards, naming conventions, and confidentiality protocols
• Full scanning, indexing, quality control, and digital archiving of documents across departments
• Final verification, reconciliation of scanned vs physical records, report writing, and submission of final deliverables

Equal Employment Opportunity:

• Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.