Fresh Jobs at Bheerhugz Cafe

Job Duties

• Dust all fixtures, fittings and any other surfaces within reach.
• Sweep and wash/mop floor 
• Dust picture frames and clean the picture glass.
• Dust and polish all chairs, tables and all drinking shelves.
• Wipe and polish the front of the bar.
• Responsible for carrying out task quickly and competently.
• Follow strict hygiene, health and safety rules.
• Clearing dirty plate and silverware, responding to other customer needs.
• Cleaning tables and maintaining cleanliness in all customer areas.
• Be friendly, sociable and welcoming to customers and helpful to customers.
• Ensure to have a clean and presentable appearance during working hours.
• Assist with other areas of the restaurant as directed by the supervisors, shop manager (including but not limited to assisting with offloading from suppliers, assisting in purchasing items from nearby stores/ markets.
• Maintain excellent time keeping and attendance.
• Must be able to work unsupervised in a busy environment, prioritizing duties with the most important duty carried out first
• Be quick and efficient in the discharge of duties to serve as many customers as possible.
• Always adhere to all company policies and procedures.
• Maintain a positive and professional approach with coworkers and customers.
• Diligently carry out instructions given by the supervisors, shop manager and other superiors.
• Communicate well with people of all levels.
• Report any issue of concern to Shop Managers.
• Always be a team player and use initiative where and when necessary.

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Job Duties

• Ensuring neatness and orderliness within and around the store and office
• Take task and deliver messages for personnel
• Prepare water, coffee or get water/food and other items for staff
• Help organize office activities
• Walk, push trucks and use public conveyance in order to reach destinations to deliver messages or materials
• Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods
• Unload and sort items collected along delivery routes
• Receive messages or materials, items to be delivered and information on recipients , delivery instructions must be communicated via telephone or in person
• Record information such as items received and recipient’s responses to messages
• Plan and follow most efficient routes for delivery
• Perform routine maintenance on delivery vehicles such as monitoring fluids level, replenishing fuel etc.
• Perform general office or clerical work such as running errands
• Unload good from large trucks and load them unto a smaller delivery vehicle
• Load and deliver items or goods from support to shop and vice versa and deliver accordingly
• Ensure that stickers are placed on all drinks before supplying the drinks to shops.
• Checking supplies from time to time  
• Checking possible damaged or scratches to supplied goods.
• Pick up empty crates from shop at any point in time that the need arises most especially during delivery periods
• Ensure availability during supply days
• Carry out other duties as instructed by your supervisor, Shop Manager and Managing Director

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Job Duties

• Handling of all cash transactions for the shop
• Ensuring completeness and correctness of cash in the shop
• Issue of receipt for cash collected.
• Querying the waiter/waitress for any cash shortage.
• Checking/ reconciliation of daily cash book with the cash at hand.
• Reconciliation of all POS transactions.
• Calculating total payments received during the shift and reconciling this with total sales
• Tracking and reporting on all sales activities for the shop
• Keeping good custody of all financial documents in an easy to trace and retrievable manner
• Registering new customer on the Loyalty programmes
• Ensuring all cash collected are remitted to the Lounge Manger 
• Maintaining the records of all transactions and correspondences for all sales
• Maintaining monthly, weekly and daily report of cash transactions.
• To carry out any other duties deemed appropriate by the Shop Manager/Head of Finance/Managing Director/ Auditor

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Job Duties

• In charge of reception, storage and issuance of Inventory with utmost attention required to ensure smooth operation
• Checking the orders from support Centre and verifying all way bills presented by the logistics team.
• Responsible for the release of supplies as needed by the shop.
• Ensures all records are accurate, up to date and fully reconciled
• Ensure accurate record keeping, sign-offs and filing
• Escalation of slow-moving items to the Shop Manager and Finance Department
• Ensure stock taking exercise and reconciliation is carried out as scheduled
• Ensure secure measures are put in place to avoid damage or loss of stock 
• Ensures stock balances on BIN card tallies with stock balances in the store always.
• Maintains and provides relevant stock reports (Routine and Periodical) as may be required
• Ensure store is kept neat, orderly and tidy
• Ensure full compliance with all Stock issuance policy
• Tracks the trend of goods movement as an input into the Inventory management process
• Assist with other areas of the restaurant as directed by the supervisors, shop manager (including but not limited to assisting with offloading from suppliers and loading empties into the bus)
• Maintain excellent time keeping and attendance.
• Must be able to work unsupervised in a busy environment, prioritizing duties with the most important duty carried out first
• Ensure to have a clean and presentable appearance during working hours.
• Always adhere to all company policies and procedures.
• Maintain a positive and professional approach with colleagues and customers.
• Diligently carry out instructions given by the supervisors, shop manager and other superiors.
• Communicate well with people of all levels.
• Report any issue of concern to Shop Managers.
• Always be a team player and use initiative where and when necessary

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Job Duties

• Interact with Customers and provide recommendation and suggestions to customers on the choice of drinks to have
• Take orders for drinks from both waiters and customers 
• Responsible for preparing drinks that will be served to customer 
• Communicate with the guests and provide assistance with their queries.
• Respond promptly to customers in a polite and professional fashion and ensure they are satisfied with the service 
• Co-ordinate with the waiters, runner to ensure smooth operation and guest satisfaction
• Understands and can communicate products and services available to the customer.
• Arrange Drinks in a glasses in an attractive manner 
• Demonstrate a thorough knowledge of the beverages and alcohol available for sale
• Maintain and organizes all storage of liquor, Beer, Wine and consumables.
• Ensures that proper liquor is ordered within BHC approved product list.
• Responsible for serving drinks and wines according to the required serving and measurements 
• Maintain all Dockets received and record all drinks served from the bar
• Determine when a customer has had too much alcohol and if required refusing any further serving in a polite way
• Perform tasks such as lifting and arrangement of crates and cartons
• Monitor orders and prepare an inventory of the drinks required to replensih supplies 
• Conducts monthly liquor, Beer, Wine, Glassware, bar service equipment and consumables inventory.
• Comply with all the regulations of serving alcohol 
• Prepare and serve alcoholic and non-alcoholic drinks in accordance with standard recipe.
• Ensure that the glasses and the working area are clean always.
• Adhere to grooming and appearance of standards consistently
• Comply with all health, safety and hygiene standards and policies.
• Communicate our loyalty solutions to customers and encourage them to join the platform.
• Carry out stock taking exercise at the beginning and end of everyday and ensure a balance of stock
• Perform other duties as directed by the supervisors, shop manager, GM or MD
• Demonstrate a personal commitment to achieving the organization’s objectives
• Be able to communicate well with people of all levels.
• Report any issue of concern to Shop Managers.
• Always be a team player and use initiative where and when necessary.

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Job Duties

• Interact with Customers and provide recommendation and suggestions to customers on the choice of drinks to have
• Take orders for drinks from both waiters and customers
• Responsible for preparing drinks that will be served to customer
• Communicate with the guests and provide assistance with their queries.
• Respond promptly to customers in a polite and professional fashion and ensure they are satisfied with the service
• Co-ordinate with the waiters, runner to ensure smooth operation and guest satisfaction
• Understands and can communicate products and services available to the customer.
• Arrange Drinks in a glasses in an attractive manner
• Demonstrate a thorough knowledge of the beverages and alcohol available for sale
• Maintain and organizes all storage of liquor, Beer, Wine and consumables.
• Ensures that proper liquor is ordered within BHC approved product list.
• Responsible for serving drinks and wines according to the required serving and

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Job Description and Duties

•  Oversees many diverse aspects of the kitchen.
•  Checking the availability of seasonal ingredients
•  Overseeing all kitchen operations, coordinating with the kitchen staff, and assisting   them when required.
• Work closely with the Marketing team to create menu items and determine food inventory needs
•  Ensure that the restaurant meets all regulations, including sanitation and safety guidelines.
•  Proper documentation of kitchen needs as directed by the management.
•  Ensure continued efficiency of the kitchen and production of consistent quality food.
•  Train, manage and coordinate all kitchen staff
•  Create new recipes to keep the menu attractive and fresh.
•  Manage all stock management processes including, timely stock counts, line checks,  wastage reports and loss investigation.
•  Ensure all company security procedures, including loss prevention measures and             procedures for the security of staff and premises are followed.
•  Responsible for the management of the Kitchen team, including motivating and leading  the team to work to the highest standard always.
• Identify recruitment needs and take an active role in the search and selection activities and the appointment of staff in line with the company recruitment process
• Establish marketing strategies to meet the organizational sales and performance objectives
• Have full knowledge of all menus, daily features and promotions.
• Co-ordinate with the waiters, runner, kitchen staff, to ensure smooth operation and guest satisfaction.
• Ensure effective management of the food budget, stock control, menu costing, portion control and wastage
• Departmental staff adhere to uniform and personal presentation standards at all times
• Ensure that kitchen preparation, service delivery and clear down procedures are implemented and followed on a daily basis
• Ensure a standard of procedure manual is available for all recipes and available at all times
• Weekly costed items are created and consumption reconciled weekly against actual 
• Research and analyse the current market conditions, competitor information and proffer recommendations to management
• Contribute to the development of the brand.
• Carry out duties as instructed by the CEO and Managing Director

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Job Duties

• Involve with the delivering excellent customer services and maintain a high level of customer management always.
• Involve in the set-up and effective operations of the shop within company policy, always.
• Involve in the results achieved in the shop including profit and loss performance, mega stock and standards.
• Ensures that opening and closing procedures are adhered to, in line with company policy.
• Responsible for the security, health and safety of staff, customers and property.
• Is involved in overseeing all areas of the shop including third-party providers 
• Maximize all sales opportunities in the shop including quality of food and drink service and availability using all company point of sale as directed; understand all promotions and point of sale requirements and work with the team and General Manager to maximize sales at every opportunity.
• Make use of all inventory management tools
• Ensure full availability of all drinks, food and forecast appropriately to meet shop demands during low and high seasons
• Manage all delivery process including, timely stock counts, line checks, wastage reports and loss investigation etc.
• Follow all company security procedures, including loss prevention measures and procedures for the security of staff and premises always.
• Carry out risk assessments to ensure staff and customers safety, ensure the adherence to children specific guidelines.
• Monitor and manage all maintenance issues and manage third party contractors, including cleaners where applicable.
• Manages the shop including motivating and leading the team to work to the highest standard always.
• Manages the day to day performance of subordinates in line with company policies and procedures.
• Manages and maintain subordinates welfare and trainings with the help of the Human Resources team.  
• Always adhere to all company policies and procedures and licensing laws.
• Is involved in establishing marketing strategies to meet the organizational sales and performance objectives
• Ensure the customer service survey forms are duly filled by customers
• Promote the Customer loyalty programme
• Ensures that the business operations run smoothly and according to the company’s policy.
• Helps to carry out research and analyse the current market conditions, competitor information and proffer recommendations to Management.
• Engage customers to participate in the customer loyalty program.
• Contribute to the development of the brand.
• Carry out other duties as instructed by the Shop Manager, and Managing Director.

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Job Description and Duties

• Ensure the delivery of excellent customer services and maintain a high level of customer management always.
• Take full responsibility for the setup and effective operations of the shop within company policy, always.
• Takes full responsibility for the management of the shop and ensures the shop achieves the desired results.
• Ensure that opening and closing procedures are adhered to, in line with company policy.
• Responsible for the security, health and safety of staff, customers and property.
• Oversees all areas of the shop including third-party providers 
• Maximize all sales opportunities in the shop including quality of food and drink service and availability using all company point of sale as directed; understand all promotions and point of sale requirements and work with the team and General Manager to maximize sales at every opportunity.
• Ensure the effective and proper use of all inventory management tools
• Ensure product availability and delivery on time
• Ensure full availability of all drinks, food and forecast appropriately to meet shop demands during low and high seasons
• Manage all stock management processes including, timely stock counts, line checks, wastage reports and loss investigation.
• Ensure all company security procedures, including loss prevention measures and procedures for the security of staff and premises are followed.
• Carry out risk assessments to ensure staff and customers safety, ensure the adherence to children’s specific guidelines.
• Meet sales goals by training, mentoring and providing feedback to sales staff
• Is responsible for the Management of the shop including motivating and leading the team to work to the highest standard always.
• Ensure proper Management of the day to day performance of subordinates in line with company policies and procedures 
• Manage and maintain subordinate’s welfare and trainings with the help of the Human Resources team.  
• Identify recruitment needs and take an active role in the search and selection activities and the appointment of staff in line with the company recruitment process
• Always adhere to all company policies and procedures and licensing laws.
• Establish marketing strategies to meet the organizational sales and performance objectives
• Ensures that the business operations run smoothly and according to the company’s policy
• Research and analyse the current market conditions, competitor information and proffer recommendations to Executive Management
• Monitor, review and report on all activities to the Executive Management
• Contribute to the development of the brand.
• Carry out duties as instructed by the General Manager and Managing Director
• You are mandated to close the business of the day by physically seeing to the clearing of all bills, voids and reports.

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Job Description

• Promptly resumes for the shift and registers appropriately in the Staff register.
• Set up stations and collect all necessary supplies to prepare menu for service.
• Washes, cuts and prepares food designated for cooking.
• Maintains a prepared and sanitary work area always.
• Keeps the work area clean and tidy all through the shift.
• Constantly makes use of safe and hygienic food handling practices.
• Arranges kitchen utensils and equipment in an attractive and functional displays.
•  Ensures food preparation areas, cooking surfaces and utensils are cleaned and ready for use.
• Responsible for preparation of a variety of food items (meat, seafood, poultry, vegetable and cold food items).
• Carries out food preparation using the tools in accordance with manufacturer\'s instructions.
• Ability to cook in bulk and make use of commercial kitchen equipment.
• Collects and remembers all orders from waiters and ensure all the multiple orders are prepared to shop standard.
• Cooks the exact number of items for each customer, working on several different orders simultaneously.
• Cooks and packages batches of food to order or keep warm until sold.
• Adhere to grooming and appearance standards consistently.
• Serves orders to waiters as at when due.
• Serves menu items in compliance with established standards.
• Ensuring that leftover food is disposed of properly.
• Receives delivery of food items from the support centre and ensures that it corresponds to what is on the waybill.
• Notifies Chef in advance of shortage in supply.
• Measures ingredients for specific food items being prepared.
• Operates large volume cooking equipment such as grills, deep-fat fryers or griddles.
• Co-ordinates with the Waiters, Runners, kitchen Assistants, to ensure smooth operation and guest satisfaction.
• Assist with other areas of the restaurant as directed by the Chef, Supervisors, Shop Manager, General Manager or Managing Director.
• Complies with the company set out Policy and Procedures

Requirement

• HND or Bachelor\'s degree in Hospitality, Food and Nutrition or related field
• 2-5  years of experience
• Attention to Detail.
• Familiarity with several dishes, wraps, sandwiches, grills etc
• Strong written and oral communication skills
• Good Leadership skills