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  • Posted: Nov 16, 2023
    Deadline: Nov 23, 2023
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us


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    Floor Supervisor

    Job Summary

    • The ideal candidate will assist the Floor Manager in managing the front-of-house operations of our fine dining restaurant.
    • He/She will be responsible for supervising the restaurant staff, ensuring excellent customer service, and maintaining a positive dining experience for our guests.

    Responsibilities

    • Assist in training, supervising, and mentoring restaurant staff.
    • Monitor and maintain service standards, cleanliness, and overall guest satisfaction.
    • Handle guest inquiries, concerns, and special requests in a professional manner.
    • Coordinate with the kitchen staff to ensure timely and accurate food service.
    • Oversee restaurant opening and closing procedures, including cash handling and staff assignments.
    • Collaborate with the Floor Manager to implement restaurant policies and procedures.
    • Assist in resolving customer complaints and issues to ensure guest satisfaction.
    • Maintain a positive and motivating work environment for staff members.

    Requirements

    • Previous experience in a supervisory role within the restaurant industry.
    • Strong leadership and communication skills.
    • Ability to multitask and work effectively in a high-pressure environment.
    • Knowledge of food and beverage operations, including wine and cocktail service.
    • Availability to work evenings, weekends, and holidays as needed.

    go to method of application »

    Bar Supervisor

    Job Summary

    • We are seeking a talented and enthusiastic Bar Supervisor to oversee our bar operations and will be responsible for managing the bar staff, creating and executing cocktail menus, and ensuring exceptional beverage service for our guests.
    • The ideal candidate should have a passion for mixology.

    Responsibilities

    • Supervise and mentor bar staff, including bartenders and barbacks.
    • Create and update cocktail menus, ensuring a diverse and appealing selection of beverages.
    • Monitor inventory levels and place orders for bar supplies as needed.
    • Train staff in proper bartending techniques and customer service standards.
    • Ensure the bar area is clean, organized, and well-maintained at all times.
    • Develop and maintain relationships with beverage suppliers and distributors.
    • Handle customer inquiries, concerns, and special requests related to the bar service.
    • Enforce responsible alcohol service policies and ensure guest safety.

    Requirements

    • Previous experience as a bartender and bar supervisor in a high-end establishment.
    • Extensive knowledge of cocktails, spirits, wines, and other beverages.
    • Strong leadership, communication, and organizational skills.
    • Ability to create and execute innovative and appealing cocktail menus.
    • Attention to detail and a commitment to providing excellent customer service.
    • Availability to work evenings, weekends, and holidays as needed.

    go to method of application »

    Reservation Manager

    Job Summary

    • We are seeking a detail-oriented and customer-focused Reservation Manager to oversee our reservation system and ensure seamless booking experiences for our guests.
    • He/She will be responsible for managing reservations, handling customer inquiries, and optimizing table turnover to maximize restaurant revenue.
    • Strong organizational skills, excellent communication abilities, and a passion for providing exceptional guest service are essential for this role.

    Responsibilities

    • Manage and maintain the restaurant's reservation system, ensuring accurate and efficient booking processes.
    • Handle guest inquiries and reservation requests via phone, email, and in-person.
    • Coordinate with the floor staff and kitchen to optimize table assignments and ensure smooth service flow.
    • Monitor reservation trends and guest preferences to anticipate staffing and inventory needs.
    • Confirm and communicate reservation details with guests, including special requests and dietary restrictions.
    • Maintain a database of guest information and preferences for personalized service.
    • Implement and enforce reservation policies to manage no-shows and cancellations.
    • Provide excellent customer service and resolve guest issues related to reservations.

    Requirements

    • Previous experience and passion in a similar role within the restaurant or hospitality industry.
    • Strong organizational and multitasking skills.
    • Excellent communication and interpersonal abilities.
    • Attention to detail and accuracy in managing reservation information.
    • Knowledge of restaurant operations and seating arrangements.
    • Ability to work in a fast-paced environment and handle customer inquiries professionally.
    • Availability to work evenings, weekends, and holidays as needed.

    go to method of application »

    IT Support and Admin Officer

    Job Summary

    • A highly skilled and motivated Information & Tech Personnel restaurant team.
    • The ideal candidate will be responsible for managing and maintaining all technology-related aspects of the restaurant operations.
    • This includes overseeing point-of-sale systems, reservation software, digital menus, and other technical infrastructure.
    • The Information & Tech Personnel will collaborate with various departments to ensure seamless integration of technology solutions and troubleshoot any issues that may arise.

    Responsibilities

    • Manage and maintain the restaurant's point-of-sale systems, reservation software, and other technology platforms.
    • Collaborate with management and staff to identify technology needs and implement solutions accordingly.
    • Provide technical support and training to restaurant staff as needed.
    • Monitor system performance, troubleshoot issues, and implement necessary updates and repairs.
    • Ensure data security and privacy protocols are in place and followed.
    • Stay updated on industry trends and advancements in restaurant technology.
    • Work closely with external tech support vendors when necessary.
    • Assist in the implementation of new technology initiatives and upgrades.

    Requirements

    • Bachelor's Degree in Information Technology, Computer Science, or related field.
    • Proven experience in restaurant technology management.
    • Strong knowledge of point-of-sale systems, reservation software, and other restaurant-related technology.
    • Excellent problem-solving and communication skills.
    • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
    • Detail-oriented with a focus on data security and privacy.

    go to method of application »

    Floor Manager

    Job Summary

    • The ideal candidate should be dedicated and experienced to oversee the day-to-day operations of the fine dining restaurant.
    • He/She will be responsible for exceptional guest experiences, managing the restaurant staff, and maintaining high-quality service standards.

    Responsibilities

    • Supervise and coordinate all front-of-house restaurant activities.
    • Train, mentor, and supervise restaurant staff, including servers, hosts, and bussers.
    • Monitor guest satisfaction and resolve any issues promptly and professionally.
    • Oversee restaurant opening and closing procedures, including cash handling and reconciliation.
    • Collaborate with the kitchen staff to ensure timely and efficient food service.
    • Maintain high standards of service quality, cleanliness, and overall guest experience.
    • Handle guest reservations, special requests, and feedback.
    • Implement and enforce restaurant policies and procedures.

    Requirements

    • Previous experience and passion in a similar role within a fine dining restaurant.
    • Strong leadership and organizational skills.
    • Excellent communication and interpersonal abilities.
    • Ability to work in a fast-paced environment and handle challenging situations with professionalism.
    • Knowledge of food and beverage operations, including wine and cocktail service.
    • Availability to work evenings, weekends, and holidays as needed.

    Method of Application

    Interested and qualified candidates should send their CV to: recruitment@toptalentshr.com cc: edubulbconsulting@gmail.com using the Job Title as the subject of the email.

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