IT Support and Admin Officer at EduBulb Consulting

Job Summary

• A highly skilled and motivated Information & Tech Personnel restaurant team.
• The ideal candidate will be responsible for managing and maintaining all technology-related aspects of the restaurant operations.
• This includes overseeing point-of-sale systems, reservation software, digital menus, and other technical infrastructure.
• The Information & Tech Personnel will collaborate with various departments to ensure seamless integration of technology solutions and troubleshoot any issues that may arise.

Responsibilities

• Manage and maintain the restaurant's point-of-sale systems, reservation software, and other technology platforms.
• Collaborate with management and staff to identify technology needs and implement solutions accordingly.
• Provide technical support and training to restaurant staff as needed.
• Monitor system performance, troubleshoot issues, and implement necessary updates and repairs.
• Ensure data security and privacy protocols are in place and followed.
• Stay updated on industry trends and advancements in restaurant technology.
• Work closely with external tech support vendors when necessary.
• Assist in the implementation of new technology initiatives and upgrades.

Requirements

• Bachelor's Degree in Information Technology, Computer Science, or related field.
• Proven experience in restaurant technology management.
• Strong knowledge of point-of-sale systems, reservation software, and other restaurant-related technology.
• Excellent problem-solving and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Detail-oriented with a focus on data security and privacy.