Jobs at Tempkers Limited

Description 

• A cosmetic store is in need of a sales supervisor responsible for effective management and optimization of business operations for the business sales team by meeting expected targets.

Responsibilities

• Monitor and track the operations of the sales team.
• Hold weekly training with all new staffs, 3 times a week (Nigerian & international stores)
• Conduct periodic training for sales representative team
• Conduct periodic training and revisions with old staffs
• Implement strategies to cross-sell and up-sell cosmetic products or services.
• Build a new customer base to maximize sales.
• Work on strategies to improve team motivation
• Supervise field marketing and sales force.

Requirements
The candidates should possess the following:

• A Degree in Marketing or any business-related course.
• 1- 3 years of experience in a similar role.
• Possess good leadership skills
• High level of emotional intelligence
• Good communication skills
• Only candidates who live within Abuja metropolis will be considered.
• Only females are eligible to apply.

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Responsibilities

• Respond to chats and orders (chats and Whatsapp) from the website phone.
• Update/upload products with descriptions and monitor the website.
• Send emails from thewebsite
• Update emails from inventory
• Use and respond to product website modules
• Update prices/change on the website
• Place orders on the website and process orders for the entire website (Nigeria and other countries)
• Update order status
• Clear cache from the website
• Attend to all abandoned carts, missing orders failed, and canceled orders on the website.
• Review and change the status on the website and delete products that are no longer in use
• Creation of coupon codes
• Update store locator where necessary.
• Send push notifications for products every two days.
• Improve the user experience of the website regularly.

Requirements
Candidates should possess the following qualities:

• Should have a Degree in Mass Communication, B.A English or any related course.
• Should be able to communicate effectively (written and verbally)
• Should have at least 2 years of experience working as a website correspondence.
• Should be empathetic and courteous
• Should be social media & tech savvy
• Should be open to learning
• Familiarity with Amazon, Etsy, and 3cx software features is a plus.

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Job Responsibilities and Duties

• Answers phone calls courteously
• Guides guests and issues guest badges
• Handles client complaints
• Files documents
• Maintains schedules
• Plans business travel
• Refills office supplies
• Receives deliveries
• Responds to customer inquiries

Job Requirements

• BSc, High School Diploma or equivalent required
• 2 - 5 years work experience.
• Excellent communication skills
• Proficiency in computer programs
• Planning and organizing abilities
• Exceptional interpersonal skills
• Ability to work with different groups of people
• Multitasking abilities
• Efficient time management skills.