Latest Jobs at Uncle Stan's Foods

Job Summary

• The Facility Manager will be responsible for the effective management, maintenance, and safety of all Uncle Stan’s Foods facilities and equipment. This role requires a hands-on professional who can prevent breakdowns, respond quickly to issues, manage vendors, and ensure all outlets remain fully operational and maintained at all times.

Key Responsibilities

• Oversee maintenance and upkeep of all outlets, kitchens, equipment, and utilities.
• Ensure prompt repair of electrical, plumbing, refrigeration, gas, and kitchen equipment.
• Implement and monitor preventive maintenance schedules across all locations.
• Manage external contractors, technicians, and service providers.
• Conduct routine inspections and ensure compliance with health, safety, and fire regulations.
• Maintain accurate records of assets, repairs, and maintenance activities.
• Respond swiftly to facility-related emergencies to minimize business downtime.
• Control maintenance costs and identify cost-saving opportunities.
• Escalate recurring or critical facility issues with clear solutions.

Requirements & Qualifications

• HND/BSc in Engineering, Facilities Management, Building Technology, or related field.
• Minimum of 3–5 years experience in facilities or maintenance management.
• Experience in QSR, hospitality, or retail environments is a strong advantage.
• Strong working knowledge of electrical, mechanical, plumbing, and building systems.
• Proven experience managing multiple outlets or locations.
• Ability to work under pressure and respond to emergencies.
• Strong vendor management and coordination skills.

Key Skills

• Hands-on and proactive mindset
• Strong problem-solving ability
• Attention to detail
• Cost and efficiency focused
• Good communication and reporting skills

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Role Summary:

• The Operations Manager is responsible for overseeing all outlet operations, ensuring smooth daily running, consistent service quality, operational efficiency, and achievement of sales and performance targets across all Uncle Stan’s Foods locations. This role is execution-heavy and results-driven.

Key Responsibilities:

Outlet Operations Oversight

• Supervise day-to-day operations of all outlets to ensure uninterrupted service.
• Ensure outlets open and close on time, fully staffed and operational.
• Conduct regular outlet inspections to enforce SOPs and brand standards.
• Resolve operational issues promptly to avoid service disruption or revenue loss.

Performance & KPI Management

• Set, monitor, and enforce KPIs for outlet managers and supervisors.
• Track daily sales, wastage, service speed, customer complaints, and stock usage.
• Prepare daily, weekly, and monthly operational performance reports for MD.

Staff Supervision & Discipline

• Supervise outlet managers and ensure proper staff deployment.
• Enforce discipline, attendance, grooming, and conduct standards.
• Recommend rewards, sanctions, or terminations based on performance.
• Identify training gaps and coordinate operational training with HR.

Stock & Supply Chain Coordination

• Work closely with Supply Chain to ensure product availability across outlets.
• Prevent stockouts, pilferage, and excessive wastage.
• Validate daily stock reports and escalate discrepancies immediately.

Quality Control & Customer Experience

• Ensure food quality, portion control, hygiene, and presentation are consistent.
• Monitor customer feedback and complaints; implement corrective actions.
• Ensure compliance with food safety and health regulations.

Cost Control & Efficiency

• Monitor operational costs and identify cost-saving opportunities.
• Reduce wastage, inefficiencies, and downtime across outlets.
• Ensure efficient use of manpower, utilities, and resources.

Process Improvement & Expansion Support

• Improve operational processes for speed, quality, and scalability.
• Support new outlet openings, launches, and operational setups.
• Ensure new outlets meet Uncle Stan’s Foods operational standards from day one.

Requirements & Qualifications

• Bachelor’s degree in Business, Operations Management, Hospitality, or related field.
• Minimum 5–8 years experience in QSR, retail, or multi-outlet food operations.
• Proven experience managing multiple outlets simultaneously.
• Strong leadership, decision-making, and problem-solving skills.
• Excellent reporting, communication, and organizational skills.
• Ability to work under pressure and handle crisis situations.
• Strong understanding of SOPs, food operations, and people management.

Key Competencies

• Operational excellence
• Strong leadership & accountability
• Attention to detail
• Data-driven decision-making
• High integrity & discipline
• Customer-focused mindset