Jobs at Teestone Hotels & Apartment

Job Summary

• We are seeking a dedicated and experienced Hotel Operations Supervisor to oversee the daily operations of the hotel and ensure exceptional guest service.
• The successful candidate will coordinate and supervise front office, housekeeping, food and beverage, maintenance, and security teams to maintain high operational standards, guest satisfaction, and efficient hotel performance.

Key Responsibilities

• Supervise and coordinate daily hotel operations across all departments.
• Ensure guests receive excellent service and promptly resolve complaints or concerns.
• Monitor staff performance and ensure adherence to hotel policies and procedures.
• Assist in scheduling staff shifts and maintaining adequate staffing levels.
• Conduct regular inspections of guest rooms, public areas, and hotel facilities to ensure cleanliness and quality standards.
• Coordinate with department heads to ensure smooth communication and workflow.
• Monitor inventory levels and report operational needs or shortages.
• Ensure compliance with health, safety, and security regulations.
• Prepare operational reports and provide updates to hotel management.
• Assist in staff training, onboarding, and performance evaluations.
• Support revenue-generating activities and help achieve hotel occupancy and service targets.
• Handle emergency situations and ensure appropriate corrective actions are taken.

Requirements

• Bachelor's degree, HND, OND, or equivalent qualification in Hospitality Management, Business Administration, or a related field.
• Previous experience in hotel operations, hospitality supervision, or a similar role.
• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in Microsoft Office and hotel management software is an advantage.
• Strong organizational and multitasking skills.

Skills and Competencies:

• Leadership and team management
• Customer service excellence
• Conflict resolution
• Attention to detail
• Time management
• Operational planning and coordination
• Report writing and documentation
• Ability to work under pressure.

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Job Summary

• We are seeking a skilled and dedicated Hotel Cook to prepare high-quality meals for hotel guests while maintaining excellent food safety and hygiene standards.
• The ideal candidate will have experience in food preparation, cooking, and kitchen operations, ensuring that all dishes are prepared according to established recipes and presentation standards.

Key Responsibilities

• Prepare and cook a variety of meals according to hotel menus and recipes.
• Ensure food is prepared and presented to the highest quality standards.
• Maintain cleanliness and organization of the kitchen, workstations, and equipment.
• Follow food safety, hygiene, and sanitation regulations at all times.
• Monitor food stock levels and inform management of inventory needs.
• Assist in receiving, storing, and rotating food supplies properly.
• Ensure proper portion control to minimize waste and maintain cost efficiency.
• Collaborate with kitchen staff to ensure smooth daily operations.
• Inspect ingredients and finished products to ensure freshness and quality.
• Adhere to health and safety policies and procedures.
• Assist with menu preparation and special event catering when required.

Requirements

• Proven experience as a Cook, Chef, or similar role in a hotel, restaurant, or hospitality environment.
• Knowledge of food preparation techniques and kitchen operations.
• Understanding of food safety and sanitation standards.
• Ability to work in a fast-paced environment and under pressure.
• Strong attention to detail and organizational skills.
• Excellent teamwork and communication abilities.
• Flexibility to work shifts, weekends, and holidays as required.
• Culinary certification or relevant training is an advantage.

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Job Summary

• We are seeking a reliable and detail-oriented Housekeeper to join our hotel team.
• The successful candidate will be responsible for maintaining high standards of cleanliness, hygiene, and guest comfort throughout the hotel.
• The Housekeeper will ensure guest rooms and public areas are clean, organized, and well-presented at all times.

Key Responsibilities

• Clean and sanitize guest rooms, bathrooms, hallways, and public areas.
• Change bed linens, replace towels, and replenish guest amenities.
• Dust, vacuum, sweep, mop, and polish furniture and fixtures.
• Report maintenance issues, damages, or lost and found items to management.
• Ensure cleaning equipment and supplies are used properly and stored safely.
• Follow hotel health, safety, and hygiene standards.
• Respond promptly and courteously to guest requests when required.
• Maintain confidentiality and respect guest privacy at all times.
• Assist with deep-cleaning tasks and special cleaning projects as assigned.

Requirements

• Previous housekeeping or cleaning experience in a hotel or hospitality environment is an advantage.
• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and as part of a team.
• Good physical stamina and ability to perform manual tasks.
• Positive attitude, honesty, and reliability.
• Good communication and interpersonal skills.
• Flexibility to work weekends, holidays, and shifts as required.

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Job Summary

• The Hotel Maintenance Personnel is responsible for ensuring that all hotel facilities, equipment, and systems are maintained in excellent working condition.
• This role involves performing routine inspections, preventive maintenance, repairs, and responding promptly to maintenance requests to ensure guest comfort, safety, and operational efficiency.

Key Responsibilities

• Conduct routine inspections of hotel facilities, guest rooms, public areas, and equipment.
• Perform preventive maintenance on electrical, plumbing, HVAC, and mechanical systems.
• Diagnose and repair maintenance issues in guest rooms and common areas.
• Respond promptly to maintenance requests and emergency repair situations.
• Repair and maintain furniture, fixtures, doors, windows, locks, and other hotel property.
• Monitor and maintain water, power, air conditioning, and generator systems.
• Ensure all maintenance work complies with health, safety, and hotel standards.
• Keep maintenance tools, equipment, and work areas clean and organized.
• Maintain accurate records of repairs, inspections, and maintenance activities.
• Assist with renovations, installations, and facility improvement projects.
• Coordinate with external contractors and service providers when necessary.
• Report major maintenance issues and equipment failures to management.

Requirements and Qualifications

• Minimum of SSCE, OND, Trade Test Certificate, or equivalent qualification.
• Previous experience in hotel maintenance, facility maintenance, or a similar role is an advantage.
• Basic knowledge of electrical, plumbing, AC.
• Ability to troubleshoot and resolve maintenance issues efficiently.
• Good physical fitness and ability to perform manual tasks.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to work flexible hours, including weekends and holidays when required.

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Job Summary

• We are seeking a reliable and detail-oriented Laundry Personnel to join our hotel team.
• The Laundry Personnel is responsible for washing, drying, ironing, folding, and organizing hotel linens, towels, uniforms, and guest laundry while maintaining high standards of cleanliness, hygiene, and care.
• The role ensures that all laundry items are processed efficiently and made available to hotel departments in a timely manner.

Key Responsibilities

• Collect, sort, wash, dry, iron, and fold hotel linens, towels, uniforms, and guest laundry.
• Operate and maintain laundry equipment such as washing machines, dryers, and ironing machines.
• Inspect laundry items for stains, damage, or wear and report issues to the supervisor.
• Apply appropriate cleaning methods and detergents based on fabric type and care instructions.
• Ensure all guest laundry is handled with care, accuracy, and confidentiality.
• Maintain cleanliness and organization of the laundry area at all times.
• Monitor inventory levels of laundry supplies and report shortages.
• Follow hotel health, safety, and hygiene standards.
• Assist in distributing clean linens and uniforms to relevant departments.
• Respond promptly to laundry requests from guests and hotel departments.

Requirements

• Minimum of a secondary school certificate or equivalent qualification.
• Previous experience in a laundry, housekeeping, or hotel environment is an advantage.
• Ability to operate laundry equipment safely and efficiently.
• Good attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical stamina to stand for extended periods and lift laundry loads when required.
• Strong commitment to cleanliness and quality service.

Skills and Competencies:

• Knowledge of laundry procedures and fabric care.
• Time management and multitasking abilities.
• Attention to detail.
• Reliability and integrity.
• Good communication skills.
• Ability to work under pressure and meet deadlines.

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Responsibilities

• Handles guests’ bills and invoices in a good quality service manner.
• Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
• To be familiar with all food and beverage items on the outlet menu.
• To prepare the outlet for operation, including setting and resetting tables, light cleaning, and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the outlet point-of-sales system as prescribed
• To ensure that all sales are properly recorded, follow the prescribed procedures for ordering, voiding, or correcting items.
• To serve food and beverages according to the standards established.
• To clear tables and remove dirty dishes to the dish area.
• To complete opening and closing duties as assigned.
• To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
• To follow the presentation guidelines as established by the Management
• Serves food and beverages to guests according to prescribed service standards and procedures of room service with emphasis on speed and accuracy.
• Reports to the Restaurant Supervisor at the start of the shift to receive necessary instructions for the shift, side duties assigned, floor assignment, menu changes, guest comments, and complaints.

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Job Summary

• We are seeking a courteous, reliable, and professional Hotel Porter to join our team.
• The Hotel Porter is responsible for assisting guests with their luggage, escorting guests to their rooms, providing information about hotel facilities, and ensuring a welcoming and positive guest experience from arrival to departure.

Key Responsibilities

• Greet guests warmly upon arrival and departure.
• Assist guests with carrying and transporting luggage to and from their rooms.
• Escort guests to their rooms and explain hotel amenities and services.
• Respond promptly to guest requests and inquiries.
• Assist with loading and unloading guest belongings from vehicles.
• Maintain cleanliness and organization of the lobby, entrance, and luggage storage areas.
• Deliver messages, packages, and other items to guest rooms when required.
• Provide directions and information about local attractions, transportation, and hotel facilities.
• Support the front desk and other departments as needed.
• Ensure guest safety and security by following hotel policies and procedures.

Requirements

• Minimum of SSCE / High School Certificate or equivalent.
• Previous experience in hospitality or customer service is an advantage.
• Excellent communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Physical ability to lift and carry luggage.
• Ability to work flexible shifts, including weekends and holidays.
• Good knowledge of hotel operations and guest service standards.

Skills and Competencies:

• Strong customer service skills.
• Good organizational and time-management abilities.
• Attention to detail.
• Teamwork and collaboration.
• Professional appearance and conduct.
• Ability to remain calm and courteous under pressure.

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Job Summary

• We are seeking a reliable and hardworking Kitchen Assistant to support the daily operations of our hotel kitchen.
• The successful candidate will assist chefs and cooks with food preparation, maintain cleanliness and hygiene standards, organize kitchen supplies, and ensure that all kitchen areas are kept clean, safe, and efficient.

Key Responsibilities

• Assist chefs and cooks with basic food preparation tasks, including washing, peeling, chopping, and portioning ingredients.
• Clean and sanitize kitchen equipment, utensils, workstations, and food preparation areas.
• Wash dishes, pots, pans, and kitchen tools promptly and efficiently.
• Receive, inspect, and properly store food deliveries and kitchen supplies.
• Ensure proper food handling and storage procedures are followed at all times.
• Dispose of waste and maintain cleanliness in all kitchen and storage areas.
• Replenish kitchen supplies and notify supervisors of low stock levels.
• Assist with setting up and closing down kitchen stations.
• Follow all health, safety, and hygiene regulations.
• Support the kitchen team during busy service periods as required.

Requirements

• Minimum of SSCE / High School Certificate.
• Previous experience in a kitchen, restaurant, or hotel environment is an advantage.
• Basic knowledge of food safety and hygiene practices.
• Ability to work in a fast-paced environment.
• Good physical stamina and ability to stand for extended periods.
• Strong teamwork and communication skills.
• Willingness to work flexible shifts, including weekends and public holidays.

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Job Summary

• We are seeking a professional and vigilant Hotel Security Personnel to ensure the safety and security of guests, staff, visitors, and hotel property. The successful candidate will monitor hotel premises, respond to security incidents, enforce hotel policies, and maintain a safe and welcoming environment at all times.

Key Responsibilities

• Patrol hotel premises regularly to prevent and detect signs of unauthorized entry, theft, vandalism, or other security concerns.
• Monitor CCTV systems, alarm systems, and other security equipment.
• Control access to hotel facilities and verify the identity of visitors when necessary.
• Respond promptly to emergencies, security breaches, disturbances, accidents, and fire alarms.
• Assist guests and staff with safety-related concerns and provide support during emergencies.
• Prepare detailed incident and daily activity reports.
• Conduct routine inspections of hotel facilities to identify potential security and safety hazards.
• Collaborate with management and law enforcement agencies when required.
• Enforce hotel rules, regulations, and security procedures.
• Ensure all emergency exits and safety equipment are accessible and functioning properly.

Requirements

• Minimum of SSCE/High School Certificate; additional security training is an advantage.
• Previous experience in security services, hospitality, or a related field preferred.
• Strong observation, communication, and conflict-resolution skills.
• Ability to remain calm and professional under pressure.
• Basic knowledge of emergency response procedures and safety regulations.
• Physical fitness and ability to stand or patrol for extended periods.
• Willingness to work shifts, including nights, weekends, and public holidays.

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Job Summary

• We are seeking a professional and customer-focused Hotel Receptionist to serve as the first point of contact for our guests. The successful candidate will be responsible for welcoming guests, managing reservations, handling check-ins and check-outs, answering inquiries, and ensuring an excellent guest experience throughout their stay.

Key Responsibilities

• Welcome guests in a friendly and professional manner.
• Manage guest check-in and check-out procedures efficiently.
• Handle room reservations, cancellations, and modifications.
• Answer telephone calls, emails, and guest inquiries promptly.
• Provide information about hotel services, facilities, and local attractions.
• Process payments and maintain accurate billing records.
• Respond to guest requests and resolve complaints professionally.
• Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction.
• Maintain accurate guest records and reservation information.
• Ensure the reception area remains clean, organized, and presentable.
• Follow hotel policies, procedures, and security standards.

Requirements

• Interested candidates should possess an OND, HND, or Bachelor's Degree with 1-2 years experience.
• Previous experience as a receptionist, front desk officer, or customer service representative is preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Basic computer proficiency and familiarity with reservation systems.
• Good organizational and multitasking abilities.
• Ability to remain calm and professional under pressure.
• Flexible to work shifts, weekends, and public holidays.