Jobs at Ren San & Co.

Job Description

• As the Digital Marketer, you will be a vital part of the support system for the company.
• Your responsibilities will include managing the company's three (3) social media presences and overseeing social media campaigns.
• Additionally, you will use Canva and other graphic design tools to create original video and text content, manage posts, and engage with followers.
• Your knowledge of the latest social media trends, creativity, and exceptional communication skills will be crucial to your success in this role.

Key Responsibilities
Content Creation and Management:

• Develop comprehensive social media content strategies that reflect the organisation's objectives, ensuring each piece of content aligns with goals.

• Produce high-quality graphics, videos, and written posts using tools like Canva and other graphic design platforms, ensuring all content is visually appealing and professionally crafted.

• Plan and execute the timely release of posts across various social media platforms, optimising posting schedules to maximise audience engagement and reach.

• Regularly monitor and analyse audience preferences, new technologies, emerging social media trends, and design tools to ensure content generated remains relevant and engaging.

Social Media Management:

• Respond to comments and messages, and foster discussions to build a vibrant and active online community.
• Suggest and implement new features or initiatives to increase brand awareness and grow the online community.
• Oversee the daily management of all social media channels, including Instagram, and tailor content to suit various platforms and target audiences.
• Develop, manage, and track budgets allocated for social media activities, ensuring cost-effective use of resources.
• Serve as the primary contact for customers engaging with the brand on social media, ensuring prompt and professional responses.
• Maintain a consistent brand voice and messaging across all social media platforms to reinforce brand identity.
• Select and curate high-quality images and visual assets that effectively communicate the brand story and resonate with the target audience.
• Organise and maintain a content library of images, videos, and creative assets for ongoing and future use.

Social Media Campaigns:

• Plan, develop, and execute targeted social media campaigns aligned with marketing and business objectives.
• Create campaign calendars, define key messaging, and coordinate content rollout across platforms.
• Track and evaluate campaign performance using analytics tools, providing insights and recommendations for optimisation.
• Collaborate with internal teams to align campaigns with product launches, promotions, and key business initiatives.

Sales Support:

• Maintain a comprehensive understanding of company products/services and ensure that all customer inquiries are answered accurately and promptly, providing a positive and informed customer experience.
• Work closely with the sales personnel to align customer needs and expectations and deliver a cohesive customer experience.
• Proactively engage with customers to understand their needs, preferences, and feedback. Follow up with potential and existing customers to ensure their needs are being met and to identify opportunities for upselling or cross-selling.
• Collect and analyse customer feedback, sales data, and market trends to provide actionable insights to the sales and marketing teams.

Data Protection and Confidentiality:

• Uphold strict confidentiality standards when handling all executive and personal information.
• Ensure compliance with data protection regulations and internal policies.

Qualifications

• Interested candidates should possess a Bachelor's Degree with 5 years of experience.
• Previous experience as a Digital Marketer with a previous track record of building engaged communities.
• A solid understanding of the use of a range of social media platforms
• Strong copywriting and editing skills suitable for each platform, from knowing how to write a successful caption to effective storytelling techniques.
• Creative skills for contributing new and innovative ideas
• Ability to deliver creative content (text, image, and video) via graphic design tools such as Canva and others.
• Strong communication and people skills.
• Excellent organisational skills, time management, and multitasking capabilities.
• Discretion, reliability, and a professional appearance and demeanour.
• Ability to collaborate and work in a team and independently.

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Job Summary

• The Junior Associate supports the delivery of advisory, strategy, and operational improvement services to clients across multiple sectors. This role involves research, analysis, documentation, stakeholder coordination, and project support to ensure high-quality consulting outcomes.
• The Junior Associate works closely with senior team members to execute client engagements, develop reports and proposals, conduct data analysis, and support implementation activities.
• The role requires analytical thinking, attention to detail, strong communication skills, and the ability to manage multiple tasks in a fast-paced consulting environment.

Job Responsibilities
Client Engagement Support:

• Assist in the planning and execution of consulting projects from initiation to completion.
• Participate in client meetings, workshops, and strategy sessions; document discussions and action points.
• Prepare meeting minutes, follow-up trackers, and engagement summaries.
• Support stakeholder communication and ensure timely follow-up on deliverables.

Research and Analysis:

• Conduct industry, market, and competitor research to inform client recommendations.
• Gather and analyse quantitative and qualitative data to identify trends, risks, and opportunities.
• Develop structured analytical outputs, including dashboards, benchmarking reports, and performance summaries.
• Provide financial and operational analysis as needed.

Documentation and Reporting:

• Prepare high-quality reports, presentations, proposals, concept notes, and policy documents.
• Draft strategy documents, operational frameworks, business plans, and implementation roadmaps under supervision.
• Ensure all documentation meets professional standards for accuracy, clarity, and structure.
• Maintain organised project files and documentation repositories.

Project Coordination:

• Track project timelines, deliverables, and milestones to ensure engagements remain on schedule.
• Support resource coordination and logistics for client workshops and events.
• Identify potential risks or delays and escalate appropriately.
• Assist in monitoring project budgets and cost allocations.

Business Development Support:

• Assist in preparing proposals, concept documents, expressions of interest, and tender documentation.
• Conduct background research on prospective clients and opportunities.
• Support the development of pitch decks and marketing materials.
• Maintain and update client and opportunity databases.

Continuous Learning and Professional Development:

• Stay informed on industry trends, regulatory updates, and emerging consulting methodologies.
• Participate in internal knowledge-sharing sessions and professional development initiatives.
• Seek feedback from supervisors to improve consulting competencies and delivery standards.

Qualifications and Experience

• Bachelor’s Degree in Business Administration, Economics, Finance, Public Policy, Management, or a related field.
• 2 - 3 years of relevant experience in consulting, research, project management, or corporate roles.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to interpret data and translate findings into structured insights.
• Strong written and verbal communication skills.

Competencies:

• Analytical thinking
• Attention to detail
• Structured communication
• Time management and task prioritisation
• Adaptability in a fast-paced environment
• Team collaboration.

Work Conditions:

• Full-time role in Lagos.
• May require occasional travel for client engagements.
• May require extended hours during peak project periods.

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Reports To: Store Manager/CEO / Operations Manager

Job Summary

• The Assistant Store Manager is responsible for the day-to-day operations of a dry bar and retail space.
• This role oversees hair stylist scheduling, team management, customer service, sales, and inventory control.
• The manager will ensure the store operates with the organisation’s signature luxury, efficiency, and professionalism.
• The Assistant Store Manager serves as the primary point of leadership on the floor—driving sales, ensuring exceptional client experiences, supervising staff, and maintaining operational excellence.
• The store manager is to report daily to senior management.

Job Responsibilities

Store Operations (Opening & Closing Duties):

• Open and close the store daily, ensuring all systems, equipment, and the Wix POS platform are functioning properly.
• Perform end-of-day cash reconciliation and financial reporting to management.
• Maintain store cleanliness, product displays, and ambience in line with luxury aesthetic.
• Ensure all service stations, tools, and equipment are sanitised and reset for the next day.

Staff & Stylist Management:

• Create and manage weekly and monthly schedules for hair stylists and support staff.
• Monitor attendance, punctuality, and policy compliance.
• Conduct daily briefings, assign responsibilities, and supervise performance.
• Support stylists with service flow and ensure consistent service quality.
• Handle shift changes, leave requests, and ensure adequate staffing at all times. Have this reported and approved by HR
• Provide coaching and escalate disciplinary or performance issues where necessary.

Customer Service & Sales:

• Greet clients with the appropriate welcome messages.
• Ensuring a high customer experience.
• Actively drive sales through product recommendations, upselling, and knowledge of the organisation’s services.
• Handle customer complaints professionally and resolve issues promptly.
• Oversee booking/check-in systems and support smooth client movement through the dry bar.
• Maintain expert product knowledge of wigs, extensions, accessories, and haircare tools.

Pos/ WixSalesPlatformManagement:

• Process all customer checkouts, bookings, and payments using Wix.
• Update inventory, services, product listings, and promotions on Wix.
• Monitor daily sales and ensure accurate POS records.
• Troubleshoot POS issues and liaise with management for support when necessary.
• Generate weekly and monthly sales reports.

Inventory & Stock Management:

• Oversee stock levels across retail items, wigs, hair extensions, styling tools, and consumables.
• Perform daily stock counts and maintain accurate inventory records in Wix. (opening and closing stock)
• Track discrepancies and escalate to management if anything is out of control
• Receive and inspect incoming goods, ensuring quality control.
• Prepare restocking requests and coordinate with management for ordering.
• Monitor daily usage of consumables (hairsprays, wax sticks) and ensure stock availability for stylists.

Administrative & Reporting Duties:

• Prepare weekly operational reports covering sales, inventory, attendance, and stylist productivity.
• Maintain accurate staff records and communicate HR-related issues to management.
• Ensure all opening, closing, and sanitization checklists are completed.
• Track customer feedback and summarize service-quality trends.

Brand Standards & Store Experience:

• Uphold the company’s luxury brand standards in service, tone, and visual presentation.
• Ensure wig displays, mannequin heads, and styling stations remain neat, and aligned with brand standards.
• Train staff on customer service etiquette and appearance expectations.
• Maintain an organised, aesthetically consistent environment at all times.

Qualifications and Experience

• Strong background in customer service within a luxury or high-end environment.
• Minimum 3 years’ experience in retail, beauty, management, or hospitality leadership.
• Previous experience managing staff schedules and leading a team.
• Comfortable using POS systems; Wix POS experience is a strong advantage.

Skills:

• Strong leadership and team management capability.
• Excellent organisational and scheduling skills.
• Confident sales ability with a track record of meeting sales goals.
• High attention to detail, especially with store aesthetics and product presentation.
• Tech-savvy and familiar with digital tools (POS, scheduling apps, inventory systems).
• Excellent communication, conflict resolution, and customer-facing skills.
• Ability to multitask and perform under pressure in a fast-paced environment.

Personal Qualities:

• Professional, polished, and customer-focused.
• Dependable, punctual, and committed to store success.
• Luxury mindset—calm, hospitable, and service-oriented.
• Proactive, solution-driven, and capable of working independently.
• Honest, disciplined, and able to handle confidential information.

Work Conditions: 

Work & Labor Issues:

• Tuesday – Thursday: 9:30 AM – 7:00 PM
• Friday & Saturday: 9:30 AM – 7:30 PM
• Sunday: 1:00 PM – 7:30 PM
• Monday: Store closed (administrative tasks may be assigned as needed)
• The Assistant Store Manager is required to arrive 30 minutes before opening and remain after closing to complete all operational tasks.

Remuneration

• Competitive salary
• Performance-based bonuses (optional)
• Staff discount on products (optional).

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Job Summary

• The Associate supports the delivery of advisory, strategy, and operational improvement services to clients across multiple sectors.
• This role involves research, analysis, documentation, stakeholder coordination, and project support to ensure high-quality consulting outcomes.
• The Associate works closely with team members to execute client engagements, develop reports and proposals, conduct data analysis, and support implementation activities.
• The role requires analytical thinking, attention to detail, strong communication skills, and the ability to manage multiple tasks in a fast-paced consulting environment.

Job Responsibilities
Client Engagement Support:

• Assist in the planning and execution of consulting projects from initiation to completion.
• Participate in client meetings, workshops, and strategy sessions; document discussions and action points.
• Prepare meeting minutes, follow-up trackers, and engagement summaries.
• Support stakeholder communication and ensure timely follow-up on deliverables.

Research and Analysis:

• Conduct industry, market, and competitor research to inform client recommendations.
• Gather and analyse quantitative and qualitative data to identify trends, risks, and opportunities.
• Develop structured analytical outputs, including dashboards, benchmarking reports, and performance summaries.
• Provide financial and operational analysis as needed.

Documentation and Reporting:

• Prepare high-quality reports, presentations, proposals, concept notes, and policy documents.
• Draft strategy documents, operational frameworks, business plans, and implementation roadmaps under supervision.
• Ensure all documentation meets professional standards for accuracy, clarity, and structure.
• Maintain organised project files and documentation repositories

Project Coordination:

• Track project timelines, deliverables, and milestones to ensure engagements remain on schedule.
• Support resource coordination and logistics for client workshops and events.
• Identify potential risks or delays and escalate appropriately.
• Assist in monitoring project budgets and cost allocations.

Business Development Support:

• Assist in preparing proposals, concept documents, expressions of interest, and tender documentation.
• Conduct background research on prospective clients and opportunities.
• Support the development of pitch decks and marketing materials.
• Maintain and update client and opportunity databases.

Continuous Learning and Professional Development:

• Stay informed on industry trends, regulatory updates, and emerging consulting methodologies.
• Participate in internal knowledge-sharing sessions and professional development initiatives.
• Seek feedback from supervisors to improve consulting competencies and delivery standards.

Qualifications and Experience

• Bachelor’s Degree in Business Administration, Economics, Finance, Public Policy, Management, or a related field.
• 2–5 years of relevant experience in consulting, research, project management, or corporate roles.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to interpret data and translate findings into structured insights.
• Strong written and verbal communication skills.

Competencies:

• Analytical thinking
• Attention to detail
• Structured communication
• Time management and task prioritisation
• Adaptability in a fast-paced environment
• Team collaboration.

Work Conditions:

• Full-time role in Abuja.
• May require occasional travel for client engagements.
• May require extended hours during peak project periods.

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Job Summary

• The Personal Assistant (PA) will provide comprehensive administrative, organisational, and personal support to the Principal. This role combines professional office assistance with personal and lifestyle management to ensure the smooth running of both work-related and personal activities.
• The PA will be responsible for managing schedules, coordinating communications, handling personal errands, and ensuring that daily priorities are effectively organised and executed.
• This position requires a highly proactive, dependable, and organised individual who can multitask, show initiative, and maintain professionalism and confidentiality at all times.

Key Responsibilities
Administrative and Executive Support:

• Manage the Principal’s daily calendar, appointments, meetings, and travel arrangements.
• Screen and manage emails, phone calls, and correspondence on behalf of the Principal.
• Prepare reports, presentations, letters, and other official documents as required.
• Organise meetings, take minutes, and ensure proper follow-up on action points.
• Maintain an efficient filing and documentation system (both digital and physical).
• Handle sensitive and confidential information with discretion.

Personal Assistance and Errands:

• Run personal errands such as shopping, banking, pickups, and deliveries.
• Purchase household and personal items as required.
• Coordinate home maintenance, vendors, and service providers.
• Handle bill payments, renewals, and other personal administrative tasks.
• Manage appointments such as medical visits, salon bookings, or family-related schedules.
• Provide general day-to-day personal support to reduce the Principal’s workload.

Communication and Stakeholder Engagement:

• Serve as the first point of contact for the Principal’s office.
• Draft and respond to official correspondence as directed.
• Coordinate communication between the Principal and staff, clients, or partners.
• Represent the Principal professionally in interactions with stakeholders when required.

Operational Effectiveness:

• Anticipate the needs of the Principal and take initiative to resolve issues.
• Ensure smooth daily operations by identifying gaps and proposing practical solutions.
• Maintain high standards of organisation, professionalism, and efficiency.
• Provide regular updates on tasks, schedules, and pending activities.

Performance Expectations:

• Efficient management of the Principal’s schedule and priorities.
• Timely completion of all assigned tasks and responsibilities.
• Accurate documentation and follow-up on action items.
• Professional representation of the Principal at all times.
• Demonstrated reliability, initiative, and commitment to excellence.

Qualifications and Experience

• Bachelor’s Degree in Business Administration, Communication, Social Sciences, or a related field.
• Must have 2 - 4 years of experience as a Personal Assistant
• Strong proficiency in Microsoft Office Suite and digital communication tools.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple priorities and work under pressure.

Key Skills and Attributes:

• Highly organised and detail-oriented.
• Proactive, resourceful, and solutions-driven.
• Strong time management and multitasking abilities.
• Professional, discreet, and trustworthy.
• Excellent interpersonal and communication skills.
• Ability to work independently with minimal supervision.
• Strong sense of responsibility and accountability.

Working Conditions:

• Full-time role based in Abuja.
• May require occasional travel and extended working hours.
• A fast-paced work environment that requires flexibility and adaptability.