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The role of a Customer Experience Officer (CXO) is to create exceptional brand and buying experiences for a customer or a prospect, across touch points – both digital and physical. To be able to do so, one must demonstrate strong product knowledge along with an ability to efficiently interact with customers, understand their buying journeys, pain points; and align with other business functions to find solutions. The ideal candidate will interact with prospects and clients to close deals and resolve issues that may arise during their buying experience. Further more, the CXO will coordinate the aftersales experience to ensure continual client retention.
The ideal candidate will have 3 years customer services experience as a Team lead with high level of proactiveness.
Our Manufacturing Company is seeking to hire an operations manager to join our leadership team. You will be in charge of providing inspired leadership for the operations of our organization's businesses which involves making important policy and strategic decisions, as well as the development and implementation of operational policies and procedures. You will also be assisting our Human Resources department with recruiting, when necessary, and help promote a company culture that encourages morale and performance.
Successful candidates will have a bachelor's degree in operations management (or a related field) and have 3 years post NYSC prior experience minimum, as an Operations Manager (please note that this is not same as overall professional experience). A deep understanding of financial management and experience with luxury brands is also a plus.
Candidates should be informed that tthis is an urgent hire and will be required to resume as soon as possible this month.
Interested and qualified candidates should forward their CV to: careers@majeurschesterfield.com using the position as subject of email.
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