Job Vacancies at Dragnet Nigeria

Job Responsibility:

• Establish and manage profitable client relationships geared towards revenue generation.
• Develop and implement excellent customer service processes and procedures to ensure operational excellence.
• Manage the relationship in terms of operational updates between the organizations' Operations and Clients.

Minimum Qualification and Experience:

• Graduate of any discipline with minimum of 5 to 7 years' relevant experience
• Proven working experience as a Customer Service Manager or relevant role
• Sound knowledge of Supply Chain Industry, Import and Export Documentations, Logistics, etc.

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Job purpose

Plant Human Resources Management: Administrative, Operational and Strategic. Nurture and develop a motivated Human Resources Team to meet the Plant’s Business requirements.

Responsibilities

• Align Human Resources structure to effectively support the business operations
• Talent sourcing: recruitment, identification of critical positions, incumbents and successors
• Develop and execute talent retention strategies, succession and knowledge transfer plans
• Develop and execute training plans according to approved budget
• Process contribution and reimbursement claims from Industrial Training Fund (ITF)
• Sustain zero percent industrial crisis in the plant
• Ensure adherence to statutory obligations and agreed quality and best practice guidelines including third party audit non-conformities.
• Improve Health, Safety and Environment processes in the plant to eliminate wastage and ensure clean environment and access control in the plant.
• Coordinate the plant’s security system with good access control strategy
• Monitor and reduce Human Resources related costs; identify areas of optimization and introduce cost saving mechanisms
• Define strategy to establish and maintain mutually beneficial relationship with the host communities.

Qualifications & Experience

• Bachelor's degree or Higher National Diploma (HND) in any Social Sciences or related field.
• 4-6 years cognate work experience from the manufacturing sector.
• Understanding of labour laws and Human Resources best practices.
• CIPM certification is an added advantage.
• Strong interpersonal/communication skills.
• Good reporting and administrative writing skill.
• Effective conflict management skills.
• Proficiency in the use of Microsoft office applications, (Microsoft word, Excel, Power Point, Outlook).