Smart Partners was founded by Tijani Iyemifokhae , a graduate of Industrial Chemistry, University of Benin with MBA (Human Resources) Lagos State University Ojo. He has more than a decade work experiences that span across some leading law firms as Practice Development Manager.
At Fine and Country International (West Africa) he was the Head of Operations and...
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JOB SUMMARY
- Our client is seeking for an experienced Head Retail Commercial – ROAMING, IDD, A2P AND P2P that will be responsible for the overall businessprofitability of the retail (IDD & roaming),A2P and P2P revenue, customerexperience and life cycle management of these revenue streams.
RESPONSIBILITIES
- Responsibility of outbound roaming,IDD, international A2P, P2P and P2A businessrevenue for the company.
- Business intelligence and competitive analysis of the opportunities in the outboundroaming , IDD, international A2P, P2P and P2A business.
- Monitoring of the revenueson daily, monthly,quarterly and annualbasis.
- Doing trend analysis and competitive benchmarking of outbound roaming,IDD, international A2P, P2P and P2A to ensure that the companiessubscribers have the best in market offers and propositions.
- Responsible for all marketing communications activities includingoutdoor, social media,company website, welcomeSMS, BTL communication to the companies subscribers.
- Marketing for the full customer lifecyclejourney and experience, including communication, subscription, usage and paymentof the services.
- Updating the propositions with new offers/ bundles to maintain the company as the best in class operator of choice.
- Preparing the revenue outlookof the outbound roaming, IDD, international A2P, P2P and P2A businessin all business review meetingsas the need arises.
- Constantly engagethe other stakeholders marketing communication, customercare, RAD / Finance to ensure that all proposition / offers are generating substantial revenue and identification of any revenue leakage.
- Working with other departments eg. Marketing, RAD, Customer Care to seamlessly make the outboundroaming, IDD, international A2P, P2P and P2A services more accessible to the companies subscribers at competitive retail rates and hence make the business more profitable.
- Working closely with the commercial wholesaleroaming and carrierteam to derive the best possible deals for the companies customers.
KEY PERFORMANCE INDICATOR AND DELIVERABLES
- Annual roaming revenue as per AOP.
- Ensure best customer experiences by providing best/affordable offers.
- Price monitoring to ensurecompliance - no negative margin.
- Bundle evaluation and management.
- Customer experience and awareness.
- Maintain excellent overview of the companies competitive positioning nationally, and keeping abreastof all changes and evolution.
- Provide reporting and analysisto achieve the targeted AOP.
- Regular analysis of the data to enhance businessgrowth.
- Track revenue performance including any unusual revenuespike or leakage.
- Regular engagement with the wholesale commercial team to ensure proper understanding of the reports.
- Timely weekly, monthly, and quarterly reporting.
EDUCATION, QUALIFICATION AND EXPERIENCE
- 10-12 years of experience preferably in the telecommunications with a Carrier or an Operator.
- A Bachelor Degree in Engineering or Commercial field.
- Previous experience working on retail customer management of the international business
SKILLS AND COMPETENCIES
- Excellent knowledge of international telecombusiness ideally specializing in the international segment including International A2P SMS.
- Has managed carrier routing with revenue and profit responsibility in an operator/carrier.
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JOB SUMMARY
- Our client is seeking for an experienced Head Carrier Business to run and manage the retail IDD and wholesale voice carrier business efficiently, thereby ensuring increase in revenue, margin, collections and enhancement of the business with improved decisionmaking. Full responsibility for the voice (IDD and Wholesale) business profitability.
RESPONSIBILITIES
- Develop and maintain executive and strategic relationships based on company’s comprehensive suite of voice focusedproducts.
- Grow the wholesale voice margin in agreed accountsand to achieve sales targetas set by the company.
- Develop and maintain structured account development plans and contract strategies – Revenue deals.
- Ensure full adherence to pricing process and proactively monitor inboundtraffic to highlightany gaps againsttargets, streaming, irregular traffic patterns and address accordingly.
- Drive commercial and contractnegotiations required to maximize the carrier businessprofitability.
- Reduce Termination cost to the barest minimum each month.
- Ensure fraud management tools and methodsimplementation in alignmentwith the RevenueAssurance Department.
- Ensure that the revenuegenerating units are profitable by assisting in finding least cost and effective routes.
- Ensure Operational activities are done timelyeach day.
- Increase Bottom Line figuresto meet agreedbudget expectations.
- Ensure team members meet their respective set Target/KPI.
- Reduce transmission cost monthlyby increasing tradingactivity and adjusting if so required.
- International Voice Sales (Retailand Wholesale) and Marketing.
- Interconnect/Contract Review and BusinessTerms negotiation.
- Support with Marketing to create attractive IDD value propositions towards the companiescustomers ensuring best in classCEX and communication.
- Marketing and Product Development/Management (Pre-paidand Post Paid).
- Pricing and Strategy management for retail and wholesale.
KEY PERFORMANCE INDICATOR AND DELIVERABLES
- AOP Revenue target set for Voice Carrier Wholesale& Retail business.
- AOP Margin target set for Voice Carrier Wholesale& Retail business.
- AOP collection target set for Voice Carrier Wholesale business.
- Evaluate vendor performance vs. agreed SLAs and costs.
- Fraud management KPI’s on thecompanies network.
- Efficient team management.
EDUCATION, QUALIFICATION AND EXPERIENCE
- 15 years of experience preferably in the telecommunications with a Carrieror an Operator.
- Engineer / Business Administration Qualifications.
SKILLS AND COMPETENCIES
- Excellent knowledge of international telecombusiness ideally specializing in the carrierand wholesale segment.
- Ability to manage teams.
- Has manageddirectly revenue and profit responsibility in an Operator/Carrier.
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JOB SUMMARY
- Our client is seeking a dynamic and visionary Marketing Director/Chief Marketing Officer (CMO) to lead and drive the marketing strategy for [Company Name]. The ideal candidate will play a pivotal role in shaping our brand, fostering growth, and ensuring our marketing initiatives align with business goals. This role requires a combination of strategic thinking, leadership, creativity, and a data-driven mindset to build and scale marketing efforts across multiple channels.
RESPONSIBILITIES
Strategic Leadership
- Develop and implement a comprehensive marketing strategy aligned with business objectives.
- Define and oversee the marketing budget to ensure effective allocation of resources.
- Identify market opportunities, emerging trends, and competitor strategies to maintain a competitive edge.
Brand Management
- Strengthen and maintain a consistent brand identity across all channels.
- Lead creative development to position the brand effectively in the market.
- Drive storytelling efforts to build strong emotional connections with target audiences.
Digital and Performance Marketing
- Oversee all digital marketing efforts, including SEO, SEM, social media, and email marketing.
- Leverage data analytics to optimize marketing campaigns for maximum ROI.
- Develop strategies to improve customer acquisition, engagement, and retention.
Team Leadership
- Build, lead, and mentor a high-performing marketing team.
- Foster a collaborative and innovative team culture.
- Provide training and development opportunities to ensure professional growth.
Collaboration and Stakeholder Management
- Work closely with sales, product, and other teams to align marketing strategies with organizational goals.
- Manage relationships with external agencies, vendors, and partners.
- Serve as the key spokesperson for marketing-related initiatives.
Market Insights and Research
- Conduct market research to understand customer behavior and industry trends.
- Use insights to refine marketing strategies and improve campaign effectiveness.
EDUCATION, QUALIFICATION AND EXPERIENCE
- Bachelor’s degree in Marketing, Business Administration, or a related field (MBA preferred).
- Proven experience 17 years in marketing leadership roles, preferably at the director or CMO level.
SKILLS AND COMPETENCIES
- Expertise in digital marketing, branding, and performance marketing.
- Strong analytical skills with a data-driven decision-making approach.
- Excellent leadership and interpersonal skills.
- Exceptional communication, presentation, and storytelling abilities.
- Ability to thrive in a fast-paced, results-driven environment.
Personal Attribute
- Ideal candidate must be a male not less than 47 years of age.
- Preferred candidates should have experience from known multinational FMCG (Popular Brands) or Telecoms. The ideal candidate can be Nigerian or expatriate manpower.
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JOB SUMMARY
- Our client is seeking for an experienced Executive Secretary to the Board. This role serves as a critical administrative and operational support role, ensuring the seamless execution of board functions and facilitating communication between board members and other stakeholders. This position demands exceptional organizational skills, confidentiality, and professionalism.
RESPONSIBILITIES
Board Administration
- Schedule, coordinate, and prepare for board meetings, including distributing agendas, reports, and other documentation in a timely manner.
- Record, transcribe, and distribute accurate and timely minutes of board and committee meetings.
- Maintain an organized and secure filing system for all board-related documents and correspondence.
Communication and Coordination
- Act as a primary point of contact for the board, managing correspondence and communication with internal and external stakeholders.
- Ensure board members are informed of key developments, decisions, and schedules.
- Liaise with senior executives and department heads to gather relevant information for the board.
Event Planning and Logistics
- Plan and coordinate logistics for board meetings, retreats, and other events, including travel arrangements, accommodations, and venue bookings.
- Manage technology and equipment needs for virtual or hybrid meetings.
Compliance and Governance
- Assist in ensuring the organization adheres to legal and regulatory requirements related to board operations.
- Support the development and maintenance of governance policies and procedures.
- Monitor board terms and elections to ensure compliance with by-laws and governance standards.
Administrative Support
- Manage calendars, appointments, and deadlines for the board and its committees.
- Prepare presentations, reports, and other documents as required.
- Handle expense reporting, reimbursements, and other financial matters related to the board.
EDUCATION, QUALIFICATION AND EXPERIENCE
- Bachelor’s degree in Business Administration, Management, or a related field (or equivalent work experience).
- Proven experience 15 years in a high-level administrative or executive assistant role, preferably supporting a board or senior executives, out of which at least 10 years till date must have been spent as either Executive Assistant/Secretary or PA to a Directorlevel position OR TO THE Board.
SKILLS AND COMPETENCIES
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and meeting management tools.
- Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
- Discretion and ability to handle sensitive information with confidentiality.
- Familiarity with corporate governance and board operations is an asset.
PERSONAL ATTRIBUTE
- High level of professionalism and interpersonal skills.
- Strong problem-solving ability and attention to detail.
- Ability to work independently and under pressure.
- Ideal candidate must be a male not less than 44 years of age.
- Preferred candidates should have experience from known multinational FMCG (Popular Brands) or Telecoms. The ideal candidate can be Nigerian or expatriate manpower.
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JOB SUMMARY
- The Director, Board Secretariat, is a key leadership role responsible for providing strategic governance support to the Board of Directors. The role ensures the effective administration of the Board’s operations, promotes compliance with legal and regulatory requirements, and fosters sound corporate governance practices. The Director acts as a key liaison between the Board, senior management, and external stakeholders to enable informed decision-making and efficient organizational oversight. The Office of the Board oversees vast commercial interests and investments in Energy, Telecoms, Financial Services & Real Estates.
RESPONSIBILITIES
Board Administration and Support
- Coordinate and manage all Board and committee meetings, including scheduling, agenda preparation, and distribution of materials.
- Record, draft, and maintain accurate minutes of meetings and ensure follow-up on action items.
- dvise the Board on governance best practices and ensure alignment with legal, regulatory, and organizational policies.
- Maintain the Board’s documentation, including charters, policies, and terms of reference.
- Schedule, coordinate, and attend board and committee meetings.
- Prepare and distribute meeting agendas, minutes, and board materials.
- Maintain accurate and up-to-date records of board activities, resolutions, and policies.
- Facilitate effective communication between board members and management.
Governance and Compliance
- Ensure the organization adheres to corporate governance principles and legal obligations.
- Monitor compliance with company bylaws, policies, and applicable regulations.
- Manage the preparation and submission of statutory filings and reports.
Compliance and Risk Management
- Ensure adherence to corporate governance frameworks, statutory regulations, and organizational by-laws.
- Monitor changes in applicable laws, regulations, and governance practices, advising the Board accordingly.
- Collaborate with legal and compliance teams to mitigate risks and support audit processes.
Strategic Leadership
- Develop and implement strategies to enhance governance effectiveness and Board efficiency.
- Act as a trusted advisor to the Board, offering insights and recommendations on key governance matters.
- Collaborate with senior management to align organizational strategy with Board oversight.
Stakeholder Engagement
- Serve as a primary point of contact for Board members, ensuring clear and timely communication.
- Manage relationships with external stakeholders, including regulators, auditors, and legal advisors.
- Coordinate Board evaluations, orientation, and ongoing training programs.
Records Management
- Maintain secure and organized records of board correspondence, contracts, and other official documents.
- Oversee the archival and retrieval of board-related documents.
Liaison Duties
- Act as a point of contact for board members, providing logistical and administrative support.
- Liaise with external stakeholders such as legal counsel, auditors, and regulatory authorities on behalf of the board.
Other Duties
- Assist in the onboarding and orientation of new board members.
- Handle confidential information with discretion and professionalism.
- Perform additional tasks as assigned by the board or chairperson.
- Manage Board interactions across the various Business Heads in Telecoms, Energy, Financial Services & Real Estates.
EDUCATION, QUALIFICATION AND EXPERIENCE
- Bachelor’s degree in Business Administration, Law, FMCG, Banking, Telecoms, Oil & Gas or reputable professional services or related field (Master’s degree preferred).
- Proven experience as a corporate secretary, executive assistant, or in a similar role, preferably in a corporate or nonprofit setting.
- Professional certification in Chartered Secretary, Governance Professional and related field is a strong advantage.
- Minimum of 8–10 years of experience in corporate governance, board administration, or a related role.
- Deep understanding of governance frameworks, corporate law, and regulatory compliance.
- Experience working with senior executives and Board members in a complex organization.
SKILLS AND COMPETENCIES
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- High attention to detail and accuracy.
- Proficient in office software, MS Office Suite, Google suite and board management tools.
- Knowledge of corporate governance, compliance, and legal regulations.
- Exceptional organizational and time management skills, with the ability to manage multiple priorities.
- Strong analytical and problem-solving abilities.
- High integrity and a commitment to confidentiality.
- Ability to build strong relationships with internal and external stakeholders.
- Proficiency in governance software and office productivity tools.
Personal Attributes
- Integrity and ability to handle sensitive information discreetly.
- Strong interpersonal skills and ability to work collaboratively with diverse stakeholders.
- Proactive, adaptable, and resourceful in solving problems.
- You will manage Board interactions across the various Business Heads in Telecoms, Energy, Financial Services & Real Estates. The ideal candidate is a female not less than 49 years of age, intelligent, very articulate and well-spoken, a face of the brand capable of representing and communicating brand interest in various circumstances such as conferences, events, internal & external stakeholder engagements
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JOB SUMMARY
- Our client is in need of a strategic and experienced Chief Treasury Officer (CTO) to lead our organization’s treasury operations. The CTO will be responsible for managing liquidity, optimizing financial resources, and mitigating financial risks to support the company’s strategic goals. This role requires a visionary leader with a deep understanding of treasury operations, financial markets, and risk management.
RESPONSIBILITIES
Treasury Strategy and Leadership
- Develop and implement a comprehensive treasury strategy aligned with the company’s financial goals.
- Provide strategic advice to the executive team and board on treasury matters, financial risks, and opportunities.
- Lead, mentor, and develop the treasury team to achieve operational excellence.
Liquidity and Cash Management
- Ensure efficient cash flow management and adequate liquidity for operational and strategic needs.
- Oversee cash forecasting, working capital optimization, and fund allocation.
- Manage relationships with banks, financial institutions, and investment partners.
Risk Management
- Identify, assess, and mitigate financial risks, including currency, interest rate, and credit risks.
- Develop and implement robust risk management policies and procedures.
- Ensure compliance with regulatory requirements and internal controls.
Debt and Investment Management
- Optimize the company’s capital structure by managing debt issuance, refinancing, and repayment.
- Evaluate and oversee investment strategies to maximize returns while ensuring safety and liquidity.
- Monitor market trends to capitalize on financial opportunities.
Financial Reporting and Compliance
- Oversee treasury reporting, ensuring accuracy and timeliness of financial data.
- Ensure compliance with local and international financial regulations.
- Collaborate with the finance team on audits and reporting requirements.
EDUCATION, QUALIFICATION AND EXPERIENCE
- Bachelor’s degree in Finance, Accounting, Economics, or a related field; MBA or CFA is preferred.
- Proven experience of 17 years in treasury management, financial risk management, or a similar leadership role.
- Deep knowledge of financial markets, instruments, and regulations.
SKILLS AND COMPETENCIES
- Strong analytical, strategic, and problem-solving skills.
- Excellent leadership and communication abilities.
- Proficiency in treasury management systems and financial modeling.
- Strategic Thinking
- Financial Acumen
- Leadership and Team Development
- Risk Assessment and Mitigation
- Strong Communication and Negotiation Skills
Personal Attribute
- Ideal candidate must be a male not less than 47 years of age.
- Preferred candidates should have experience from the Fintech industry such as Moniepoint, Flutterwave, Palmpay, Opay, Unified Payments, Paga, Interswitch, etc.
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JOB SUMMARY
- Our client is in need of a Chief Risk Officer (CRO) that will be responsible for developing and implementing strategies, policies, and processes to identify, assess, and mitigate risks that could affect the organization\'s operations, reputation, and profitability. The CRO collaborates with executive leadership to ensure risk management practices are aligned with the company’s strategic goals and regulatory requirements.
RESPONSIBILITIES
Risk Strategy and Framework
- Develop and implement a comprehensive risk management framework.
- Ensure alignment of risk management strategies with the organization\'s goals and objectives.
- Identify emerging risks and recommend mitigation strategies.
Risk Identification and Assessment
- Oversee enterprise-wide risk assessments to identify key risks across all business units.
- Establish risk metrics and reporting mechanisms to monitor and evaluate risk exposure.
- Analyze potential financial, operational, regulatory, and reputational risks.
Policy Development and Compliance
- Create and enforce risk management policies and procedures.
- Ensure compliance with regulatory requirements and industry standards.
- Collaborate with internal audit, legal, and compliance teams to manage risk-related issues.
Leadership and Collaboration
- Lead the risk management team and provide mentorship to ensure effective performance.
- Collaborate with department heads and stakeholders to promote a risk-aware culture.
- Serve as the key advisor to the executive team and board of directors on risk-related matters.
Crisis Management
- Develop and oversee business continuity and disaster recovery plans.
- Lead the organization’s response to critical incidents and crises.
Reporting
- Provide regular risk reports and insights to the executive team and board of directors.
- Communicate the organization’s risk profile and management strategies effectively.
EDUCATION, QUALIFICATION AND EXPERIENCE
- Bachelor’s degree in Finance, Business Administration, Risk Management, or a related field (Master’s degree preferred).
- Minimum of 17 years of experience in risk management, financial services, or a similar role.
- Proven experience in leadership positions with strong decision-making capabilities.
SKILLS AND COMPETENCIES
- In-depth knowledge of risk management principles, tools, and techniques.
- Strong analytical and problem-solving skills.
- Exceptional leadership and team management abilities.
- Excellent communication and presentation skills.
- Familiarity with regulatory requirements and industry best practices.
Personal Attribute
- Ideal candidate must be a male not less than 47 years of age.
- Preferred candidates should have experience from the Fintech industry such as Moniepoint, Flutterwave, Palmpay, Opay, Unified Payments, Paga, Interswitch, etc.
KEY PERFORMANCE INDICATORS (KPIS)
- Timely identification and mitigation of potential risks.
- Maintenance of regulatory compliance with minimal breaches.
- Effective risk reporting and communication to stakeholders.
- Success in implementing a robust risk management framework.
- Performance of the business continuity and crisis management plans during incidents.
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JOB SUMMARY
- Our client is seeking for an experienced Head Routing and Profitability capable of Leading the Pricing,Routing, market analytics, performance analysis, budget planning and forecasting for the International Voice for both Retail and wholesale Business
RESPONSIBILITIES
- Develop long-term business plan, Budget& Management Reporting, and oversee the execution of financial strategyto achieve plan over time.
- Support to International Voice business (Retailand Wholesale) and Marketing.
- Support to Interconnect/Contract Reviewand Business Terms negotiation
- Lead Pricingand Strategy.
- Commercial Routingthrough the most profitable routingwith commercial / quality considerations.
- Highlight, coordinate till resolution any concerns relatingto fraud in the international call (IDD) and termination.
- Business planning, development, and forecasting.
- Support in gathering inputsfrom time to time for all internalmanagement reporting to the ExecutiveManagement Team.
- Rate Negotiations and internal control.
- International Interconnect Project Initiation, Planning, Execution, Monitoring/Control and Closing.
- Manage the operational and fiscal activities of the department including staffing levels,budgets, and financialgoals.
- Plan and develop systemsand procedures to improve the operating qualityand efficiency of the department.
- Ensure Carrier Relations are profitable by assisting in finding the least cost and most effective routes.
- Swap deals management.
- Reduce Termination and transmission cost to the minimum each month.
- Coordinate and implement solutionsfrom process analysisand general department projects.
- Direct staff in the development, analysis, and preparation of reports.
- Supervise staff in accordance with company policiesand procedures.
- Assist staff to resolvecomplex or out-of-policy operational issues.
- Liaise with Head of Operations (Gateway), Carriers Relations Unit, NOC, MIS, Domestic Market,Mobile Marketing, Legal, Billing/IS, SatelliteTransmission and Finance Teams, and Regulatory.
KEY PERFORMANCE INDICATOR AND DELIVERABLES
- Increase Revenue of Gateway:Sales performance measuredby actual revenuesagainst set targetsfor the entirebusiness.
- Margin Management: Increase Bottom Line figuresto meet agreed targets.
- Ensure New Pricing is done on a regularbasis as needed.
- Ensure Operational activities are done timely.
- Business Planning Team Management.
- Measure the percentage of milestones achievedas per the long-term businessplan and budget.
- Track Revenue Growth from International Voice business.
- Pricing and Margin Optimization by ensuring profitability while maintaining competitive pricing.
- Track the reduction in termination and transmission costsas a percentage of total costs.
- Employee (Account managers) Performance and Goal Alignment.
EDUCATION, QUALIFICATION AND EXPERIENCE
- 12-15 years of experience preferably in the telecommunications with a Carrieror an Operator.
SKILLS AND COMPETENCIES
- Excellent knowledgeof international telecombusiness ideally specializing in the carrierand wholesale segment.
- Excellent knowledgeof the carrier management, least cost routingand quality parameters associated with carrierrouting, profitability and quality management
- Engineer / Business Administration Qualifications.
- Has managedcarrier routing with revenue and profit responsibility in an Operator/Carrier.
Method of Application
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