Career Opportunities at Shiptonaija

We are looking for a zealous Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have good interpersonal skills. They must be comfortable presenting and selling the company’s services over the phone as well as dealing with complaints and doubts.

The goal is to promote company’s growth and expansion by bringing in Franchisee across key locations in the country.

Responsibilities

• Contact potential or existing customers to inform them about a ShiptoNaija’s Franchise scheme
• Contact leads from digital marketing team and explain to them convincingly about our different level of  Franchise and requirements.
• Direct prospects who meet or partially meet the requirements and willing to proceed to the field sales team to schedule a visit.
• Enter and update customer information in the database
• Go the “extra mile” to meet monthly target 50 interested prospective Franchisee and facilitate future sales
• Work with company’s CRM to Keep records of calls and sales and note useful information

Requirements and skills

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Bachelor's degree in Business Administration, Marketing, or a related field is a plus

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Job Responsibilities:

• Follow up and organize meetings with prospective Franchisees passed on from the telesales team.
• Inspect their facility to make sure they are in conformity with our required standards.
• Engage the prospects by explaining to them our different levels of Franchise schemes and convince them to sign up for anyone of their choice.
• Identify and pursue new business opportunities to expand our Franchise base.
• Conduct thorough market research to stay updated on industry trends and competitors.
• Collaborate with the marketing team to develop effective sales strategies.
• Provide exceptional after-sales support to ensure customer satisfaction.

Requirements:

• Proven track record of success in sales, consistently meeting or exceeding targets.
• Strong communication and interpersonal skills to build rapport with clients.
• Excellent negotiation and persuasion abilities.
• Self-motivated and results-oriented with a passion for sales.
• Ability to adapt to a fast-paced and dynamic work environment.
• Knowledge of [industry/sector] and its trends is preferred.
• Bachelor's degree in Business Administration, Marketing, or a related field is a plus.

Benefits:

• Competitive base salary of #1,800,000 per year.
• Uncapped commission structure, allowing you to earn up to #1,000,000 monthly.
• An average sales representative quickly makes between #350,000 and #400,000 monthly.
• Exciting opportunities for career advancement and professional growth.
• Comprehensive health care insurance plans.
• Retirement savings plan with employer matching.
• Flexible working hours and a supportive work environment.
• Ongoing training and development programs to enhance your sales skills.
• Recognition and rewards for exceptional performance.
• We would love to hear from you if you are a motivated sales professional seeking a challenging yet rewarding career. Join our team of passionate experts and take your sales career to new heights!