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  • Posted: May 3, 2021
    Deadline: Not specified
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    Access Bank Plc is a full service commercial Bank operating through a network of about 366 branches and service outlets located in major centres across Nigeria, Sub Saharan Africa and the United Kingdom. Listed on the Nigerian Stock Exchange in 1998, the Bank serves its various markets through 4 business segments: Personal, Business, Commercial and Corpor...
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    Process Automation Engineer

    Job Roles

    • Full stack web development
    • Gather user requirements, write code using an agile methodology, and continuously update the back-end code of the product.
    • Collaborate with internal stakeholders, the development team and Scrum Master to develop, design, build and launch the product.
    • Development of BPM Workflow Processes and Digital Process Automation on the ProcessMaker Platform
    • Development of Processes on Robotic Process Automation Platform with the use of UiPath

    Functions and Responsibilities

    • Works closely with end-users to identify issues and captures business requirements.
    • Integrates user-facing elements developed by front-end developer with service side logic.
    • Translates business requirements into system design specifications.
    • Performs appropriate development and testing activities.
    • Optimizes the application for maximum speed and scalability.
    • Deploys regular releases in an agile approach.
    • Creates appropriate documentation as defined by the agile development methodology.
    • Build processes on the ProcessMaker and RPA platforms
    • Enhancement of existing processes on automated on the ProcessMaker and RPA Platform
    • Works closely with business stakeholders and end users to develop an understanding of how the applications are used by the user teams being supported.
    • Designs and implements data storage solutions.
    • Maintains competency in the technologies related to responsibilities.
    • Works on complex systems analysis and programming assignments with minimal supervision; expected to independently determine solutions

    Job Requirements
    Education:

    • Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related quantitative discipline

    Experience:

    • Minimum of 2 years of full stack development experience

    Certification(s):

    • IT certifications and other professional qualifications will be an added advantage

    Skills / Competence:

    • Knowledge of Scrum/Agile or Kanban software development processes
    • Proficient in back-end web development
    • Understanding of front-end technologies and platforms Understanding in at least one of the following is required: JavaScript, HTML5, and CSS3
    • Knowledge of platforms and tools. Understanding in at least one of the following is required: ASP.NET MVC 5, C#, SQL server database, Visual Studio, and Microsoft AzureMicrosoft Azure and VB.NET
    • Knowledge of source code control tools
    • Experience with big data technologies, such as Hadoop, Hive, and Pig, Cloudera, or large data warehousing initiatives
    • Experience with systems deployed on Unix/Linux/Solaris environments
    • Experience in developing applications in Windows based application
    • Strong communicator
    • Brings a high-energy and passionate outlook to the job and can influence those around them.
    • Able to build a sense of trust and rapport that creates a comfortable & effective workplace.
    • Passion for innovation and “can do” attitude.
    • Ability to work in a fast paced, collaborative environment.

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    Senior Specialist, Omni-channel Service Delivery

    Job Roles

    • Ensure the provisioning and monitoring of hardware / platforms required to support transaction processing via the Omni-channel stack (Mobile, Internet, ATM, ESB, BankWorld, Channel Manager, etc.)
    • Work on other tasks as assigned by the Channel Delivery Services Manager

    Functions and Responsibilities

    • Take the lead in migration of customer data from several source systems into the Omni-channel stack
    • Take the lead in deployments of hot-fixes, patches and updates to the Omni-channel stack
    • Perform capacity planning and management to ensure adequate provision of hardware resources
    • Co-ordinate problem management activities and perform root cause analysis for hardware related failures
    • Develop and execute infrastructure availability metrics to drive uptime targets
    • Deploy resources effectively to ensure stability in line with expectations system reliability targets
    • Co-ordinate seamless failover between active and alternative systems provisioned in line with high availability objectives
    • Take the lead in migration of customer data from several source systems into the Omni-channel stack
    • Take the lead in deployments of hot-fixes, patches and updates to the Omni-channel stack
    • Perform capacity planning and management to ensure adequate provision of hardware resources
    • Co-ordinate problem management activities and perform root cause analysis for hardware related failures
    • Develop and execute infrastructure availability metrics to drive uptime targets
    • Deploy resources effectively to ensure stability in line with expectations system reliability targets
    • Co-ordinate seamless failover between active and alternative systems provisioned in line with high availability objectives

    Job Requirements
    Education:

    • Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related quantitative discipline

    Experience:

    • Minimum of 5 years’ experience in any of the following IT disciplines: application development, systems integration & middleware, database management, and server administration

    Certification(s):

    • IT certifications and other professional qualifications will be an added advantage

    Skills / Competence:

    • Knowledge of Scrum/Agile or Kanban software development processes
    • Proficient in back-end and front-end development
    • Understanding of front-end technologies and platforms. Understanding in at least one of the following is required: JavaScript, HTML5, and CSS3
    • Knowledge of platforms and tools, such as ASP.NET MVC 5, C#, sequel serve database, Visual Studio, and Microsoft Azure
    • Knowledge of source code control tools
    • Experience with big data technologies, such as Hadoop, Hive, and Pig, Cloudera, or large data warehousing initiatives
    • Experience with systems deployed on Unix/Linux/Solaris environments
    • Experience in developing applications in Windows based application
    • Able to build a sense of trust and rapport that enables the team to fulfil requests within the desired SLA.
    • Provide overall team guidance and fix all escalations
    • Ability to work in a fast paced, collaborative environment

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    Analyst, Omni-channel Service Delivery

    Job Roles

    • Ensure the delivery of front-end digital services across the Omni-channel platforms (Mobile, Internet, ATM, etc.)
    • Work on other tasks as assigned by the Senior Specialist, Omni-channel Service Delivery

    Functions and Responsibilities

    • Document 'as-is' and 'to-be' state/architecture for various implementation phases, describing the changes required to attain the desired 'to-be' state
    • Build test cases and scenarios sufficient for the validation of end-state products and services
    • Periodically execute functional and non-functional tests on solutions, features and services on the ATM, Internet, Mobile, etc.
    • Partake in the deployment of new features across the Omni-channel stack in line with business requirements
    • Collaborate with internal and external partners to drive innovation initiatives through full process from idea to commercialization.
    • Periodically review existing systems and advise process owners on possible areas of improvements thereby making IT serve as a business enabler
    • Carry out an extensive testing (Unit, Integration, Systems, User Acceptance Tests) of solutions developed in order to ensure that they are error free and are fit for purpose
    • Engage in the installation and configuration of ATMs, including the hands-on experience required to effectively perform 2nd level resolution
    • Perform 1st level support during the transition phase of the Omni-channel Mobile, Internet banking and ATM platforms
    • Research and implement product enhancement solutions working closely with 3rd party vendors, switch processors and Original Equipment Manufacturers (OEMs)
    • Facilitate frequent ATM, Internet and Mobile banking 2nd level support trainings

    Job Requirements
    Education:

    • Bachelor's or Master's degree in Information Technology, Computer Science, or a related quantitative discipline

    Experience:

    • 0 -2 years’ experience in any of the following IT disciplines: application development, systems integration & middleware, database management, and server administration.

    Certification(s):

    • IT certifications and other professional qualifications will be an added advantage

    Skills / Competence:

    • Exceptional interpersonal skills in areas such as teamwork, facilitation and negotiation.
    • Excellent analytical skills, written and verbal communication skills.
    • Excellent planning and organizational skills.
    • Good interpersonal skill
    • Ability to analyze issues and provide adequate support to users
    • Fair understanding of the Omni-channel solution objectives Good understanding of transaction entries
    • Ability to review transactions and identify root cause of failure
    • Good knowledge of various components within the payment infrastructure
    • Creative and taking initiative.
    • Good communication skill (Oral & Written)
    • Analytical / Problem solving
    • Self-management
    • Interpersonal skills

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    Test Automation Analyst

    Job Role

    • Develop, Automate and execute Test automation and performance testing scripts for the bank.

    Functions and Responsibilities

    • Coordinate with product management and software and support engineers to deliver stable enterprise software products.
    • Establish test strategy and manual and automated test suites.
    • Develop and configure test automation networks and execute stability and performance tests.
    • Develop and execute test automation through Test Complete.
    • Develop and execute Performance test through LoadNinja.
    • Apply, design and develop automated testing strategies and build automated testing frameworks Help desk management/ provision of first level support to users.
    • Involve in product design to guarantee adherence of test coverage for meeting end user requirements.
    • Record test results and report and verify software bug fixes to accept automation criteria.
    • Analyze performance test requirements and develop test plans and debug to understand test objective requirements.
    • Handle performance testing and present results for validating and analysis to Project Teams
    • Prepare software defect tracking and report entire project release status to stakeholders.
    • Ensure the timely resolution of user issues.
    • Orderly escalation of faults to 2nd and 3rd level support
    • Provide management with weekly and monthly statistical reports.
    • Perform other duties as assigned by Team Lead, QA, Testing and Test.

    Job Requirements
    Education:

    • B.Sc in STEM

    Experience:

    • Minimum of 3 - 5 years cognate IT experience, 2 year of which must be in Test Automation & Performance Testing.

    Certification(s):

    • Relevant professional certifications will be an added advantage e.g. CTFL, ITIL

    Skills / Competence:

    • Instinct for analytics and logical application of concepts
    • Understanding of basic programming languages e.g Python
    • Must have sound knowledge and experience of functional testing performed manually.
    • Expertise in creation of test scripts
    • Possess good knowledge on Automated testing tools
    • Well versed with agile, DevOps and continuous delivery
    • Maintain good communication, reporting and interaction with stakeholders
    • Good analytical & problem-solving skills
    • Passion for automation
    • Self-Management
    • Interpersonal Skills

    go to method of application »

    IT Finance & Planning Analyst

    Job Roles

    • Provide finance, planning support to all IT Units and Teams in areas such as investment decisions, budgeting, resource planning and 3rd party supplier management.
    • Work on other tasks as assigned IT Leadership team

    Functions and Responsibilities

    • Establish and execute enterprise-wide IT financial budget planning encompassing capital, operational expenditure, and salary costs amongst others
    • Maintain a “dashboard” of financial / non-financial metrics that can be used to monitor the effectiveness and efficiency of services provided by IT to the business areas
    • Monitor budget-execution levels reporting any variances to Group CIO, ITEX and other bank stakeholders
    • Develop financial models and criteria used to evaluate alternative IT investments
    • Assist in the development of business cases supporting the funding of IT projects and perform project profitability analysis after implementation
    • Monitor 3rd party invoicing and deliverables as to contract adherence suggesting corrective actions
    • Identify ITS cost drivers and make recommendation on strategy for cost containment
    • Support the IT Steering Committee ensuring the collection of information, report preparation, distribution and follow-up of deliberations.
    • Plan and conduct IT staff recruitment and other IT events for the group in alliance with relevant stakeholders (HR, etc.)
    • Application Vendor and service provider assessment 
    • Effectively undertake other tasks as assigned by the IT Leadership.

    Job Requirements
    Education:

    • Bachelor's degree in Management Information System or, related IT Management discipline
    • MSC / MBA would be an added advantage

    Experience:

    • Minimum of 1-5 years professional IT Governance /Finance management experience and supervisory assignment in a mature technology environment

    Certification(s):

    • Project Management, Process improvement and Professional certifications are desirable. E.g. ITIL, COBIT5, ISO 20000, PMP.
    • MSC / MBA would be an added advantage

    Skills / Competence:

    • Basic knowledge of financial models and budgeting.
    • Financial control, management and governance Skill
    • Strong oral and written communication skills
    • Contract and vendor negotiation
    • Self-Management
    • Interpersonal Skills
    • Value assessment Skill
    • Analytical Skills/ Problem solving.

    go to method of application »

    Enterprise Architect

    Job Roles

    • Maintains information technology (IT) infrastructure and services of the bank

    Functions and Responsibilities

    • Translate business needs to develop solutions from design to technological product.
    • Oversee developer teams to ensure that product is delivered on time and to specifications.
    • Determine technical needs such as hardware, software, scalability and security requirements.
    • Coordinate design and integration of overall architecture and parts of proposed systems with business.
    • Perform consistent update to documentation and designs as needed
    • Maintain configuration management database for the bank
    • Utilize gap analysis techniques to identify and research on problems related to architecture in the enterprise, and proffering appropriate correction to Team Lead, Enterprise Architecture
    • Perform other duties as assigned by Team Lead, Enterprise Architecture

    Job Requirements
    Education:

    • B.Sc in STEM

    Experience:

    • Minimum of 1 - 2 years cognate IT experience, 1 year of which must be in either infrastructure or software development

    Certification(s):

    • Relevant professional certifications will be an added advantage e.g. ITIL, COBIT, TOGAF

    Skills / Competence:

    • Ability to research new technologies.
    • Proficient in Enterprise Architecture tools. e.g., Visio, Draw.io etc.)
    • Ability to interpret business requirements
    • Analytical Skills/ Problem solving
    • Self-Management
    • Interpersonal Skills
    • Oral & Written communication -processing/spreadsheet

    go to method of application »

    Flexcube Analyst

    Job Roles

    • End of Day / Month / Year planning, Processing, and support;
    • Ensure a 24 X 7 High availability of the Core Banking Application
    • Proactively meet the support needs of Flexcube End Users
    • Provide support on Flexcube incidents resolution
    • Involve in enhancement on Flexcube

    Functions and Responsibilities

    • Ensure system parameters are optimal to support daily Banking  operations
    • Flexcube Weblogic Application and ISO Servers monitoring
    • Ensure 99.9% availability of Flexcube to ensure that business needs are accurately achieved
    • Ensure Flexcube ssl certificate is always up-to-date
    • Provides End of Day support on Core Banking applicationsof Day/Month/Year planning, Processing, and support;
    • Provides 2nd Level user support for all Flexcube related incidents on service desk
    • Treat CRM cases timely, within SLA
    • Escalate Flexcube problems to Oracle OFSS and ensure resolution in adherence to Service Level Agreement
    • Provide End User Training and awareness.
    • Effectively undertake other tasks as assigned by the Team Lead, Core Banking Application Management

    Job Requirements
    Education:

    • BSc in STEM Course

    Experience:

    • Minimum of 2 to 4 years’ banking/financial services institution with experience in core banking operations and support

    Certification(s):

    • IT certification and other professional qualification

    Skills / Competence:

    • Good knowledge and understanding of Flexcube
    • Proficient in SQL
    • In depth knowledge of production systems support, and operational procedures
    • Proficient in business application systems, System software, incident & problem management systems and office automation tools (e.g. Microsoft Office, etc)
    • Good Oral & Written communication skills
    • Initiative
    • Analytical Skills/ Problem solving
    • Self-Management
    • Interpersonal Skills
    • Organization and coordination

    go to method of application »

    Data Centre Management Engineer

    Job Roles

    • To oversee and maintain all aspects of the Bank’s Data centres. This includes maintaining the Bank’s Data centre programs and systems.

    Functions and Responsibilities

    • Monitor Data centre status using necessary Monitoring Application and tools.
    • Carry out all suggested Data centre maintenance activities to keep the integrity of the Data centre at 100%.
    • Ensure proper functioning of all Data centres under your purview.
    • Carry out Data centre audit, periodically to ensure the Data centres are healthy.
    • Generate monthly capacity report.
    • Monitor Data centre status using necessary Monitoring Application and tools.
    • Carry out all suggested Data centre maintenance activities to keep the integrity of the Data centre at 100%.
    • Ensure proper functioning of all Data centres under your purview.
    • Carry out Data centre audit, periodically to ensure the Data centres are healthy.
    • Generate monthly capacity report.

    Job Requirements
    Education:

    • First Degree in Computing Science, Engineering, Operational sciences or (any other discipline with strong Information Systems component and/or relevant IT Service Management certification).

    Experience:

    • Minimum of 3 - 5 years IT Operations experience in a technology environment

    Certification(s):

    • ITIL and other professional qualification will be an added advantage

    Skills / Competence:

    • Good knowledge and understanding of banking operations Good and Strong Working Knowledge of Cisco Router, Operating
    • Experienced in firewall management.
    • Strong Network Troubleshooting Skills.
    • Relationship management
    • Vendor Management
    • Issues management
    • Integrity and honesty
    • Technology Innovation
    • Issues management
    • Methods, standards creation
    • Ability to make sound and logical security judgments.
    • Demonstrated leadership and personnel/project management skills.
    • Good understanding of the organization’s goals and objectives.
    • Strong interpersonal, written, and oral communication skills.
    • Able to conduct research into issues as required
    • General administration
    • General managerial / administration
    • Team building / conflict management
    • Leadership / Coaching / Supervisory/ Influencing
    • Organization and coordination.

    go to method of application »

    IT Governance, Policy & Standards Analyst

    Job Roles

    • Management of IT Governance, Policy, Standards and Risk Management requirements for the Information Technology Group the program to develop Enterprise Architecture and align the business with IT

    Functions and Responsibilities

    • Tracking of IT Policies, SOPs and other governance documents in the documentation lifecycle
    • Working with IT colleagues to improve documented policies, processes and Procedures
    • Prepare IT Strategy achievement reports
    • Partners with operational areas within IT to build strong working relationships, improve workflow and solve organizational issues
    • Review the IT Service Continuity plan(s) to ensure it is updated
    • Performing change management secretariat responsibilities (Change request review, administration of meetings etc.).
    • Servicing and providing secretarial services to designated IT governance forums
    • Test IT service continuity plans against the service continuity requirements
    • Administrative activities associated with Operational Risk Management training and information dissemination within the IT Group
    • Audit / Assurance / Regulatory relationship management
    • Prepare reports for various Management Committees with a focus on accuracy, consistency and clarity.

    Job Requirements
    Education:

    • BSc in STEM.

    Experience:

    • 0 – 3 years of Information Technology Governance, Risk Management and Control Experience
    • 0 – 1 year risk management experience
    • 0 – 1 year IT compliance / audit experience

    Certification(s):

    • Relevant professional certifications will be an added advantage e.g. ITIL

    Skills/Competence:

    • Knowledge of strategy development practices
    • Familiarity with major IT Standards, Frameworks and Bodies of Knowledge in line with CBN IT Standards Blueprint.
    • Strong compliance and process analysis knowledge
    • Knowledge of relevant statutory, regulatory and contractual requirements.
    • Good interpersonal relationship development.
    • Convincing ability to adapt quickly and easily to changes within the business
    • Basic understanding of Risk Management principles, practices and techniques
    • Brings a high-energy and passionate outlook to the job and can influence those around them
    • Able to build a sense of trust and rapport that creates a comfortable & effective workplace
    • Passion for innovation and “can do” attitude
    • Customer focus
    • Has an always pro-compliance mindset
    • Good PowerPoint skills

    Method of Application

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