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  • Posted: May 3, 2021
    Deadline: Not specified
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  • Access Bank Plc is a full service commercial Bank operating through a network of about 366 branches and service outlets located in major centres across Nigeria, Sub Saharan Africa and the United Kingdom. Listed on the Nigerian Stock Exchange in 1998, the Bank serves its various markets through 4 business segments: Personal, Business, Commercial and Corporate...
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    Senior Specialist, Omni-channel Service Delivery

    Job Roles

    • Ensure the provisioning and monitoring of hardware / platforms required to support transaction processing via the Omni-channel stack (Mobile, Internet, ATM, ESB, BankWorld, Channel Manager, etc.)
    • Work on other tasks as assigned by the Channel Delivery Services Manager

    Functions and Responsibilities

    • Take the lead in migration of customer data from several source systems into the Omni-channel stack
    • Take the lead in deployments of hot-fixes, patches and updates to the Omni-channel stack
    • Perform capacity planning and management to ensure adequate provision of hardware resources
    • Co-ordinate problem management activities and perform root cause analysis for hardware related failures
    • Develop and execute infrastructure availability metrics to drive uptime targets
    • Deploy resources effectively to ensure stability in line with expectations system reliability targets
    • Co-ordinate seamless failover between active and alternative systems provisioned in line with high availability objectives
    • Take the lead in migration of customer data from several source systems into the Omni-channel stack
    • Take the lead in deployments of hot-fixes, patches and updates to the Omni-channel stack
    • Perform capacity planning and management to ensure adequate provision of hardware resources
    • Co-ordinate problem management activities and perform root cause analysis for hardware related failures
    • Develop and execute infrastructure availability metrics to drive uptime targets
    • Deploy resources effectively to ensure stability in line with expectations system reliability targets
    • Co-ordinate seamless failover between active and alternative systems provisioned in line with high availability objectives

    Job Requirements
    Education:

    • Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related quantitative discipline

    Experience:

    • Minimum of 5 years’ experience in any of the following IT disciplines: application development, systems integration & middleware, database management, and server administration

    Certification(s):

    • IT certifications and other professional qualifications will be an added advantage

    Skills / Competence:

    • Knowledge of Scrum/Agile or Kanban software development processes
    • Proficient in back-end and front-end development
    • Understanding of front-end technologies and platforms. Understanding in at least one of the following is required: JavaScript, HTML5, and CSS3
    • Knowledge of platforms and tools, such as ASP.NET MVC 5, C#, sequel serve database, Visual Studio, and Microsoft Azure
    • Knowledge of source code control tools
    • Experience with big data technologies, such as Hadoop, Hive, and Pig, Cloudera, or large data warehousing initiatives
    • Experience with systems deployed on Unix/Linux/Solaris environments
    • Experience in developing applications in Windows based application
    • Able to build a sense of trust and rapport that enables the team to fulfil requests within the desired SLA.
    • Provide overall team guidance and fix all escalations
    • Ability to work in a fast paced, collaborative environment

    Method of Application

    Interested and qualified? Go to Access Bank on www.accessbankplc.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    Back To Home View All Vacancies at Access Bank
Average Salary at Access Bank
₦ 162K from 188 employees
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