Job Openings at Reliance HMO

Job Summary

• We're recruiting to fill the role of a Pharmacy Technician.
• The associate pharmacy technician helps make sure patients get the right medicines safely and on time.
• They work with pharmacists and other team members to prepare, package, and label prescriptions for patients seen at our clinics.
• They also help keep the pharmacy organized by checking stock levels, storing medicines properly, and keeping all records up to date. 
• The technician supports smooth daily pharmacy operations by helping with basic data entry, processing prescriptions, and assisting patients politely and clearly when they have questions.
• They play an important role in keeping the pharmacy safe, clean, and well supplied so every patient receives high-quality care. 

Responsibilities
Preparing and dispensing medicines:

• Help the pharmacist prepare and package medicines for patients. 
• Count, measure, or pour the right amount of medicine as written in the prescription. 
• Label all medicines clearly with the right name, dose, and instructions. 
• Check that each medicine matches the prescription before giving it to the patient. 

Processing prescriptions and records:

• Enter new prescription details into the pharmacy system quickly and accurately. 
• Update patient information and refill requests when needed. 
• Keep all records neat and complete in the electronic system. 
• Follow privacy rules to protect patient information. 

Managing stock and supplies:

• Keep track of medicines and supplies to make sure nothing runs out. 
• Restock shelves when items are low and remove expired products. 
• Help with counting stock and checking for any differences. 
• Report shortages or damaged items to the pharmacist right away. 

Packaging and labeling medicines:

• Prepare medicines using blister packs, bottles, or unit-dose packaging as needed. 
• Apply correct labels showing the patient’s name, dosage, and expiry date. 
• Check that labels are neat, clear, and follow all safety and legal rules. 

Supporting pharmacy operations:

• Keep the pharmacy clean, organized, and safe at all times. 
• Assist with answering calls, handling simple patient questions, and directing customers politely. 
• Help file paperwork, track deliveries, and manage simple reports. 
• Work closely with pharmacists, clinic staff, and customer care teams to ensure smooth service for patients. 

Promoting safety and quality:

• Report any medication errors, damaged stock, or patient complaints to the pharmacist. 
• Follow all pharmacy rules for handling controlled drugs, cold-chain medicines, and disposal of expired items. 
• Support safe, high-quality care by following instructions carefully and asking when unsure. 

Requirements
Required: 

• Certificate of Pharmacy Technician is compulsory. 
• Registration with the Board of Pharmacy and current practicing license as a Pharmacy Technician is required. 
• Completion or official exemption from NYSC  
• 0 - 2 years’ experience as a Pharmacy Technician. 
• Good knowledge of dispensing commonly prescribed medication. 
• Excellent written and oral communication. 
• Ability to communicate medical concepts in clear layman language. 

Nice-to-Have: 

• Familiarity with and proficiency with technological tools including Microsoft Office suite (Word, Excel and Outlook) 
• Experience providing high quality patient counselling. 
• Experience processing prescriptions electronically and ensure all information is accurate and complete. 
• Experience with pharmaceutical supply and inventory management. 

Benefits
At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:

Competitive Salary and Benefits:
We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.

•  Premium Health Insurance: Comprehensive health coverage for you and your family, because your well-being comes first.
•  Unlimited Leave: Take the time you need when you need it—no limits, no questions.
•  Meaningful Impact: Play a key role in transforming customer experiences and shaping healthcare innovation.
•  Collaborative Work Culture: Join a supportive, inclusive, and team-focused environment that celebrates diversity.
•  Growth Opportunities: Access tools, mentorship, and resources to elevate your skills and career.
•  Learning & Development Allowance: We provide an allowance to support your ongoing professional growth and skill enhancement. 

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Job Summary

• The Associate Pharmacist helps make sure every patient gets the right medicine quickly and safely.
• They work at our pharmacy locations and support our Pharmacy Technicians to prepare, label, and dispense medications for patients seen in our clinics.
• They check prescriptions carefully, package both short-term and long-term medicines, and record all details correctly in our system.
• The Associate Pharmacist also helps track medicine supplies and makes sure that all medications are sent out on time and meet our quality standards. 

Responsibilities
Preparing and dispensing medications 

• Read and check each prescription carefully before giving out any medicine. 
• Make sure the medicine, dose, and instructions are correct for the patient. 
• Label and package medicines clearly so patients know how to use them. 
• Help patients understand how to take their medicines and what side effects to watch for. 

Keeping patients safe and following the rules:

• Follow all pharmacy laws, labeling rules, and safety procedures. 
• Protect patient information and keep all records private. 
• Check for wrong or unsafe prescriptions and report any concerns right away. 
• Handle medicines safely and store them properly to keep their quality. 

Managing records and using pharmacy systems:

• Use the pharmacy’s computer system to record prescriptions and track medicines given out. 
• Keep all patient and medication records updated and accurate. 
• Make sure all data entered in the system is correct and easy to review later. 
• Follow security rules when handling patient information in electronic records. 

Managing stock and supplies:

• Help track the stock of medicines and supplies in the pharmacy. 
• Report when medicines are running low or expired. 
• Assist with ordering, receiving, and arranging medicines on shelves. 
• Work with senior pharmacists to avoid waste and keep enough stock available. 

Supporting patients and promoting good health:

• Listen to patients’ questions and give simple, clear answers about their medicines. 
• Support patients who have problems remembering to take their medicines. 
• Share health tips and preventive care advice, like eating well or staying active. 
• Encourage patients to come back for check-ups or refills when needed. 

Managing time and accuracy:

• Make sure medicines are ready and sent out within the agreed turnaround time (TAT). 
• Keep daily logs and reports accurate and up to date. 
• Check all work carefully before completing any task. 
• Follow timelines to help the pharmacy run smoothly and avoid delays. 

Learning and improving:

• Read about new medicines and treatment guidelines to stay informed. 
• Look up reliable medical information when unsure about a medicine or condition. 
• Ask senior pharmacists for help when handling unfamiliar prescriptions. 
• Join team discussions to share ideas on how to improve patient care and workflow.

Teamwork and communication 

• Support and guide pharmacy technicians and interns when needed. 
• Share best practices and help create a positive, safe work environment. 
• Work closely with doctors, nurses, and other healthcare staff to give patients the best care.

Requirements
Required: 

• B. Pharm Degree from an accredited institution.  
• Completion or official exemption from NYSC  
• 0 – 2 years clinical experience in clinic, hospital, community or retail setting.  
• Excellent written and oral communication. 
• Ability to communicate medical concepts in clear layman language. 
• Basic proficiency in the use of Microsoft Office tools, especially word processing, outlook and excel. 

Nice to Have: 

• Proficiency in data collection, analysis and review.  
• Expertise in counselling and educating patients for primary care conditions for children, adults and antenatal/postnatal.  
• Expertise in counselling and educating patients for chronic illnesses including hypertension, diabetes and peptic ulcers.  
• Experience working in teams including technicians.  
• Research or data analysis experience managing large data sets using Excel, stata or other data software.