Associate Pharmacy Technician at Reliance HMO

Job Summary

• We're recruiting to fill the role of a Pharmacy Technician.
• The associate pharmacy technician helps make sure patients get the right medicines safely and on time.
• They work with pharmacists and other team members to prepare, package, and label prescriptions for patients seen at our clinics.
• They also help keep the pharmacy organized by checking stock levels, storing medicines properly, and keeping all records up to date. 
• The technician supports smooth daily pharmacy operations by helping with basic data entry, processing prescriptions, and assisting patients politely and clearly when they have questions.
• They play an important role in keeping the pharmacy safe, clean, and well supplied so every patient receives high-quality care. 

Responsibilities
Preparing and dispensing medicines:

• Help the pharmacist prepare and package medicines for patients. 
• Count, measure, or pour the right amount of medicine as written in the prescription. 
• Label all medicines clearly with the right name, dose, and instructions. 
• Check that each medicine matches the prescription before giving it to the patient. 

Processing prescriptions and records:

• Enter new prescription details into the pharmacy system quickly and accurately. 
• Update patient information and refill requests when needed. 
• Keep all records neat and complete in the electronic system. 
• Follow privacy rules to protect patient information. 

Managing stock and supplies:

• Keep track of medicines and supplies to make sure nothing runs out. 
• Restock shelves when items are low and remove expired products. 
• Help with counting stock and checking for any differences. 
• Report shortages or damaged items to the pharmacist right away. 

Packaging and labeling medicines:

• Prepare medicines using blister packs, bottles, or unit-dose packaging as needed. 
• Apply correct labels showing the patient’s name, dosage, and expiry date. 
• Check that labels are neat, clear, and follow all safety and legal rules. 

Supporting pharmacy operations:

• Keep the pharmacy clean, organized, and safe at all times. 
• Assist with answering calls, handling simple patient questions, and directing customers politely. 
• Help file paperwork, track deliveries, and manage simple reports. 
• Work closely with pharmacists, clinic staff, and customer care teams to ensure smooth service for patients. 

Promoting safety and quality:

• Report any medication errors, damaged stock, or patient complaints to the pharmacist. 
• Follow all pharmacy rules for handling controlled drugs, cold-chain medicines, and disposal of expired items. 
• Support safe, high-quality care by following instructions carefully and asking when unsure. 

Requirements
Required: 

• Certificate of Pharmacy Technician is compulsory. 
• Registration with the Board of Pharmacy and current practicing license as a Pharmacy Technician is required. 
• Completion or official exemption from NYSC  
• 0 - 2 years’ experience as a Pharmacy Technician. 
• Good knowledge of dispensing commonly prescribed medication. 
• Excellent written and oral communication. 
• Ability to communicate medical concepts in clear layman language. 

Nice-to-Have: 

• Familiarity with and proficiency with technological tools including Microsoft Office suite (Word, Excel and Outlook) 
• Experience providing high quality patient counselling. 
• Experience processing prescriptions electronically and ensure all information is accurate and complete. 
• Experience with pharmaceutical supply and inventory management. 

Benefits
At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:

Competitive Salary and Benefits:
We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.

•  Premium Health Insurance: Comprehensive health coverage for you and your family, because your well-being comes first.
•  Unlimited Leave: Take the time you need when you need it—no limits, no questions.
•  Meaningful Impact: Play a key role in transforming customer experiences and shaping healthcare innovation.
•  Collaborative Work Culture: Join a supportive, inclusive, and team-focused environment that celebrates diversity.
•  Growth Opportunities: Access tools, mentorship, and resources to elevate your skills and career.
•  Learning & Development Allowance: We provide an allowance to support your ongoing professional growth and skill enhancement.