Jobs at ECLAT HR Consulting

Responsibilities
The ideal candidate will (but is not limited to):

• Supervise the day-to-day administrative operations, ensuring the office runs efficiently.
• Coordinate daily administrative operations, including filing, scheduling, correspondence and office supply management.
• Organise meetings, prepare agendas and take minutes as required.
• Support recruitment efforts by assisting in candidate shortlisting, scheduling interviews, and onboarding processes.
• Manage records, databases and documentation—both physical and electronic.
• Efficiently handle all incoming and outgoing correspondence (emails, physical mail, faxes, parcels), ensuring timely distribution.
• Assist with budgeting, expense tracking, and financial report preparation.
• Manage petty cash systems, invoice processing, and vendor payments.
• Provide support to departments such as HR, finance and procurement through document processing and logistics.
• Facilitate communication between departments and with external stakeholders.
• Ensure adherence to company policies and administrative protocols.
• Maintain office cleanliness and ensure all office equipment and systems are functioning properly.
• Support event planning and coordination, including training and staff meetings.
• Prepare accurate reports, spreadsheets and presentations when needed.
• Handle incoming and outgoing communications professionally.

Requirements

• Bachelor’s Degree in Business Administration, Public Administration, Management or a related field.
• A minimum of 4-5 years of progressive experience in an administrative support role, with a strong preference for experience within the hospitality industry.

Required Competencies:

• Excellent organisational and time management skills.
• Strong communication and interpersonal abilities.
• High level of integrity and discretion in handling confidential information.
• Ability to multitask and prioritize duties under pressure.
• Customer-focused with a service-oriented mindset.
• Strong problem-solving skills and attention to detail.
• Positive attitude, flexible approach and team spirit.

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Responsibilities
The ideal candidate will (but is not limited to):

• Develop and implement comprehensive preventative maintenance programs for all resturant and hotel systems, equipment, and facilities to minimize breakdowns and extend asset lifespan.
• Contribute to the overall operational strategy of the restaurant and hotel, providing expert advice on engineering and maintenance matters.
• Develop and implement comprehensive maintenance plans, including preventive, corrective, and predictive maintenance schedules, ensuring clear objectives, timelines, and deliverable.
• Perform routine inspections and preventive maintenance of hotel facilities (e.g., plumbing, electrical systems, HVAC, elevators, lighting).
• Work with external contractors, service providers, and suppliers to ensure timely and quality execution of maintenance projects and procurement of necessary parts.
• Establish and manage a framework for monitoring maintenance activities, tracking performance against key indicators such as downtime, repair costs, and equipment lifespan.
• Ensure prompt and efficient response to all guest and internal department maintenance requests, prioritizing critical issues.
• Prepare and maintain detailed maintenance documentation, including work orders, repair logs, equipment manuals, inspection reports, and budget details.
• Assist in tracking maintenance budgets, ensuring expenses stay within scope and reporting any variances as needed.
• Conduct regular inspections and site visits to monitor the quality of maintenance work, assess the condition of facilities and equipment, and ensure compliance.
• Ensure strict compliance with all safety regulations, company policies, industry standards, and local building codes for all maintenance operations.
• Communicate regularly with relevant departments and management, keeping them informed of maintenance status, planned works, and potential disruptions.
• Conduct regular safety audits and inspections of equipment, facilities, and work practices.
• Lead, train, and develop the maintenance team, facilitating regular meetings and ensuring skill development and adherence to best practices.
• Contribute to post-maintenance reviews, documenting lessons learned, and making recommendations for asset lifecycle improvements and operational enhancements.
• Manage the inventory of spare parts, tools, and supplies, ensuring adequate stock levels while minimizing holding costs.
• Implement a system for tracking and managing hotel assets, including maintenance schedules and depreciation.
• Research and recommend new technologies or equipment that could improve efficiency, guest comfort, or cost savings.
• Assist in procurement processes specific to maintenance, including preparing specifications, reviewing proposals, and coordinating contracts for parts, tools, and services.

Requirement

• A Bachelor's Degree in Engineering (Mechanical, Electrical, or Civil) or a related technical field is required; a Master's degree or relevant professional certification (e.g., CEM, CFM) is a significant advantage.
• Minimum of five (5) years of progressive experience in maintenance management, preferably within the hospitality industry.
• Proficiency in Computerised Maintenance Management Systems (CMMS) and Microsoft Office Suite (Word, Excel, Outlook) is essential.

Required Competencies:

• Strong organisational, multitasking, and time-management skills.
• Excellent verbal and written communication skills, especially for technical explanations.
• Ability to work under pressure and manage emergency repairs effectively.
• High level of attention to detail and accuracy in diagnosing issues and performing repairs.
• Proactive problem-solving abilities and a solution-oriented mindset for complex technical challenges.
• Ability to work well both independently and as part of a technical team.
• Strong interpersonal skills and the ability to collaborate with diverse operational teams and external vendors.

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Key Responsibilities

• Act as a strategic partner to the General Manager and department heads, providing HR insights and support to achieve business objectives.
• Contribute to the overall strategic planning of the organization.
• Develop and implement effective recruitment strategies to attract and retain top talent for various roles.
• Manage the end-to-end recruitment process, including job posting, screening applications, conducting interviews, and coordinating with department heads.
• Design and deliver comprehensive onboarding programs for new hires to ensure a smooth transition into their roles and familiarize them with company culture, policies, and procedures.
• Coordinate with department heads to facilitate job-specific training.
• Identify training needs across departments and develop or source appropriate training programs.
• Support career development and succession planning within the organization.
• Implement and manage performance appraisal systems and provide guidance to managers and employees on performance improvement plans, goal setting and feedback.
• Address performance issues proactively and ensure fair and consistent disciplinary actions when necessary.
• Administer payroll processing in conjunction with the finance department.
• Implement and oversee performance review processes, goal setting, and continuous feedback mechanisms to foster employee growth and productivity.
• Identify training needs, develop and deliver HR-related training programs (e.g., orientation, service standards, compliance), and coordinate professional development opportunities for staff.
• Administer compensation structures, payroll processes, and employee benefits programs, ensuring competitiveness and compliance.
• Develop, update, and enforce HR policies and procedures, ensuring compliance with all relevant Nigerian labor laws, regulations, and industry standards.
• Maintain accurate and confidential employee records, prepare HR reports, and manage all necessary HR documentation.
• Develop and implement initiatives to enhance employee morale, foster a positive work culture, and promote recognition programs.

Education and Work Experience

• Bachelor’s Degree in Human Resources, Business Administration, or a related field (Master’s degree or professional HR certification like CIPM is highly preferred).
• Minimum of 5 years of progressive HR experience, with at least 3 years in a experience within the hospitality industry.

Requirements:

• Exceptional interpersonal and communication skills (verbal and written).
• Highly empathetic, discreet, and possesses strong integrity.
• Strong organizational skills with the ability to manage multiple priorities.
• Proactive problem-solver with a fair and consistent approach to employee relations.
• Ability to build rapport and trust quickly with diverse groups.
• Resilience and composure under pressure.