Human Resources Manager at ECLAT HR Consulting

Key Responsibilities

• Act as a strategic partner to the General Manager and department heads, providing HR insights and support to achieve business objectives.
• Contribute to the overall strategic planning of the organization.
• Develop and implement effective recruitment strategies to attract and retain top talent for various roles.
• Manage the end-to-end recruitment process, including job posting, screening applications, conducting interviews, and coordinating with department heads.
• Design and deliver comprehensive onboarding programs for new hires to ensure a smooth transition into their roles and familiarize them with company culture, policies, and procedures.
• Coordinate with department heads to facilitate job-specific training.
• Identify training needs across departments and develop or source appropriate training programs.
• Support career development and succession planning within the organization.
• Implement and manage performance appraisal systems and provide guidance to managers and employees on performance improvement plans, goal setting and feedback.
• Address performance issues proactively and ensure fair and consistent disciplinary actions when necessary.
• Administer payroll processing in conjunction with the finance department.
• Implement and oversee performance review processes, goal setting, and continuous feedback mechanisms to foster employee growth and productivity.
• Identify training needs, develop and deliver HR-related training programs (e.g., orientation, service standards, compliance), and coordinate professional development opportunities for staff.
• Administer compensation structures, payroll processes, and employee benefits programs, ensuring competitiveness and compliance.
• Develop, update, and enforce HR policies and procedures, ensuring compliance with all relevant Nigerian labor laws, regulations, and industry standards.
• Maintain accurate and confidential employee records, prepare HR reports, and manage all necessary HR documentation.
• Develop and implement initiatives to enhance employee morale, foster a positive work culture, and promote recognition programs.

Education and Work Experience

• Bachelor’s Degree in Human Resources, Business Administration, or a related field (Master’s degree or professional HR certification like CIPM is highly preferred).
• Minimum of 5 years of progressive HR experience, with at least 3 years in a experience within the hospitality industry.

Requirements:

• Exceptional interpersonal and communication skills (verbal and written).
• Highly empathetic, discreet, and possesses strong integrity.
• Strong organizational skills with the ability to manage multiple priorities.
• Proactive problem-solver with a fair and consistent approach to employee relations.
• Ability to build rapport and trust quickly with diverse groups.
• Resilience and composure under pressure.