Job Summary
Catilas Resources Limited on behalf of our client, a leading commercial Bank urgently needs the services of Contact Center Agents. The ideal candidate will be confident, target-dri
Job Duties/ Responsibilities/ Accountabilities
Handle customer complaints or enquiries via telephone, emails or text messages.
Provide customers with needed information and support
Make outb
Responsibilities
Coordinating Monthly payroll
Overseeing day to day operations of the call centre
Monitoring attendance and promptness
Troubleshooting technical glitches or mishaps.
Ensu
Job Description
Make outbound calls and receive inbound calls.
Take customer orders, process them, and follow up with them.
Provide exceptional customer service and ensure customer satisfact
Job brief
We are looking for Head, Contact Centre Operations to oversee daily activities across functions such as Business Process Outsourcing, Contact center operations, and regulatory compliance.
Objective:
We are looking for an experienced Contact Center Agent who is passionate about providing exceptional customer service to engage clients through various communication channels, r
Job Description
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patien
Position Overview
The Senior Project Support Staff, under the supervision of the Program Leads, will coordinate and manage critical aspects of the project from inception to completion concerning
Job Summary
We are looking for an enthusiastic and dedicated contact centre specialist to join our customer advocacy team to enhance our customer experiences. You will be tracking all points of cus
Job Overview
The Persistency department is looking for a young, self-motivated, talented candidate to join the team. The Contact Center Officer delivers exemplary services in calling out the custom
Job Overview:
Engage current and potential customers to provide support, ensure customer satisfaction and retention towards the fulfilment of the strategic goal of the business at large.
Re
Job-Summary:
Under the supervision of the Director of Technical Programs, the Senior Program Officer Childhood (SPO, CTB) for the USAID TB-LON 3 project will be responsible for the technical con
Job Description
Make outbound calls and receive inbound calls.
Take customer orders, process them, and follow up with them.
Provide exceptional customer service and ensure customer satisfact
Job Description
Make outbound calls and receive inbound calls.
Take customer orders, process them, and follow up with them.
Provide exceptional customer service and ensure customer satisfact
Job Description
The Workforce Manager of the Contact Center plays a critical role in optimizing the operational efficiency of our customer support and sales teams.
This position is responsible
Job Description
Provide customers with needed information and support
Make outbound calls.
Receive inbound calls
Utilize computer technology to handle a high volume of calls
Send and rep
Job Duties/ Responsibilities/ Accountabilities
Handle customer complaints or enquiries via telephone, emails or text messages.
Provide customers with needed information and support
Make outb
