Welfare Self-Reliance Manager at The Church of Jesus Christ of Latter-day Saints

Job Description

• The Welfare & Self-Reliance Manager is the single point of contact for Area and local leaders, providing awareness, training, and support, for Church resources and services, to help local leaders minister to those in need. This role works to build capability and capacity in local leaders and to create/facilitate partnerships with community resources.

Responsibilities

• Principles of Operation: This role normally operates in a 'pull' relationship with local leaders. May be assigned as a Regional Manager when this role is used in an Area. Percentages may vary based on Area need

Consultation 30%

• Counsel with leaders on their needs and priorities, possible solutions within Church and community programs or services and follow-up
• First Tier support for all Welfare & Self-Reliance resources and services (Second Tier when division/area Specialists are not assigned in the region)
• Serve as the first contact for local leaders and community partners on urgent and preventative needs
• Primary contact point for Humanitarian requests from local leaders or community partners

Training 20%

• Maintain general subject matter expertise on Welfare & Self-Reliance supported services and products
• Provide general and specialized Welfare & Self-Reliance training to Stake Self-Reliance Committee and other leaders
• Facilitate new leader training on Welfare & Self-Reliance resources and services
• Introduce digital training and resources to leaders and community partners
• Follow a train the trainer model

Leader Support 20%

• Discover and assist leaders to identify needs
• Gather information, tools, and other resources to support needs that leaders have identified within approved policies and guidelines
• Share resources and follow up with leaders

Resource Development 20%

• General matter expertise on local market/emotional trends
• Build local relationships to meet the leader identified needs of members
• Be the Tier 1 contact for local organizations
• Focus and prioritize relationships based on leader identified needs for the following categories: Employment, Education, Emotional/Behavioral Heath, Community Resources/Relationships, Humanitarian, Commodities, Emergency Response and other Welfare & Self-Reliance services and products
• Technological solution to capture and shares resources that effectively reach those who are in need
• Follow up with leaders on effectiveness of resource shared

Support of Area Initiatives 10%

• Support Area Presidency initiatives

Qualifications

General Workforce Requirements

• Temple worthiness
• Regular attendance and timely arrival at assigned work location
• Must be able and willing to travel and work in a mobile office
   

Education:

• Identify the minimum educational requirements for this role (High School, Bachelor's, Master's or other included field(s) of study)
• Bachelor's Degree (Masters preferred) or equivalent work experience in business, sales, marketing or related discipline.

Work Experience:

• Identify the minimum experience required for this role, including specific roles, experiences, and/or industries
• 8 year minimum (prefer 10 years) of professional/operational experience including 4 years of direct management experience and demonstrated success working with upper level management. Seasoned professional.

Demonstrated Skills & Abilities: Identify what experience-based skills and abilities the successful incumbent for this role will possess

• Takes initiative to act and inform through regular communication channels
• Relationship building and strong interpersonal relationships
• Intuitive ability to establish relationships of trust with senior Church, business, and community leaders and represent Welfare & Self-Reliance Services with a high degree of professionalism
• Executive presence, emotional maturity, and judgment in discerning client needs and providing tailored solutions
• Experienced and effective trainer, facilitator, and communicator with the ability to train large and small groups of people and to develop others in a coaching/mentoring relationship
• Church leadership experience including application and understanding of welfare & self-reliance principles and the ability to properly influence priesthood and Relief Society leaders
• High level of analytical & creative skills, the ability to communicate complex ideas verbally & in writing & strong personal computer skills.
• Demonstrated ability to consistently produce results and work independently under minimal supervision