Waiter at Premium Swiss Hospitality

Description

• A hotel waiter is responsible fordelivering exceptional dining experiences by greeting guests, taking accurate food and beverage orders, and serving them promptly.
• Key duties include upselling menu items, maintaining table cleanliness, using POS systems, handling payments, and ensuring adherence to safety and hygiene standards.

Core Duties and Responsibilities

• Station Maintenance: Setting up tables with linens and cutlery before service and cleaning them afterward.
• Financial Transactions: Processing bills, handling cash or card payments, and providing accurate change.
• Safety & Compliance: Adhering to food safety, sanitation, and health department regulations.
• Hotel Specifics: Assisting with banquets, events, or room service deliveries as required.
• Guest Service: Greeting guests warmly, escorting them to tables, presenting menus, and offering recommendations.
• Order Management: Taking precise food/drink orders, including handling special dietary requirements and allergies, and entering them into the POS system.
• Service Delivery: Serving food and beverages, refilling drinks, and clearing tables throughout the meal.

Requirements

• Interested candidates should possess an OND with at least 1 year experience.

Key Skills Required:

• Communication: Excellent verbal skills for interacting with guests and kitchen staff.
• Multitasking: Ability to manage multiple tables simultaneously under pressure.
• Attentiveness: Providing proactive service to anticipate guest needs.
• Professionalism: Maintaining a well-groomed, friendly, and efficient demeanor