Virtual Assistant at Project Growth

The ideal candidate will demonstrate a commitment to sustainability and recognize the importance of providing a living wage to our essential cleaning team. If you are detail-oriented, energetic, and have excellent written and verbal communication skills, we encourage you to apply.

Location: Fully-Remote (Work from Home), 9 AM - 5 PM EST

Key Responsibilities

• Cross-Functional Coordination: You will coordinate with cross-functional teams to drive successful outcomes and ensure seamless communication via Slack, the primary communication channel.
• Client Communication Management: You will handle client communications, ensuring accuracy in addressing customer needs and maintaining a high standard of service.
• Call Scheduling and Follow-Ups: You will schedule client calls and manage email follow-ups to keep all stakeholders informed and aligned.
• Information Sharing: You will provide regular updates and share critical information with both internal and external stakeholders.
• Administrative Support: You will support the team with various administrative tasks, ensuring smooth daily operations.
• Compliance with Standards: You will ensure all communication materials align with the company’s strategies and brand standards.

What Success Looks Like
 

• Effective Communication: Seamless coordination and communication across teams and clients with timely updates and follow-ups.
• Client Satisfaction: High-quality client interactions and responsiveness to customer needs.
• Organized Workflow: Smooth scheduling, accurate documentation, and detailed follow-through on tasks.
• Team Support: Positive feedback from internal and external stakeholders on communication and administrative support.

Qualifications

• Experience:
  • 2+ years of experience in communications, stakeholder engagement, or a similar role.
• Skills:
  • Fluency in English, with excellent written and verbal communication skills.
  • Proficient in G Suite, Slack and CRM operations.
  • Strong organizational and time management skills with attention to detail.
  • Energetic, dynamic, and highly communicative.

Preferred Skills

• Project management skills and experience with Honeybook are highly advantageous
• Organized and detail-oriented with the ability to multitask effectively.
• Approachable and personable, with a strong ability to engage with clients and team members.
• Proactive, with a willingness to go above and beyond to ensure successful communication outcomes.