Verification, Collection and Recovery Captain at Altara Credit Ltd ("Altara”)

Job Description

• Recovering bad debts from delinquent debtors.
• Supervise collection agents to contact debtors and pursue payment.
• Devising customized recovery strategy on a case by case basis.
• Making outbound collection calls to debtors.
• Reducing the non-performing debts owed to the company
• Maintain accurate; up-to-date customer account information.
• Reporting daily progress against targets to the Head of collections.
• Preparing letter of demand notice to the debtors.
• Daily monitoring of debt portfolio.
• Any other task that may be assigned by the Lead.

Requirements

• 1-2 years experience in collections / Recovery in a consumer finance company, microfinance or bank
• Experience in debt collection
• Evidence of well-developed organizational skills and the ability to meet deadlines.
• Demonstrated ability to follow policy and procedures.
• Commitment to achieving performance goals
• Knowledgeable in Microsoft office tools including MS Excel, Word and powerpoint.