Unit Head, Sales and Distribution – Agent/Merchant Business at First Bank

Job Description

Key Responsibilities:

• Merchant/Agent Onboarding – Develop and implement strategies to acquire and onboard Active merchants/Agents while adhering to regulatory and AML standards.
• Terminal Deployment and Support – Coordinate the deployment, maintenance and support of networks of all POS terminals for Merchants/Agents. Facilitation of training of merchants/Agents.
• Sales and Business Development – Analyze market trends to identify new business opportunities to enhance value propositions for Agents/Merchants. Develop and implement robust sales & distribution strategy for immediate terminal deployment and support.
• Team Leadership and Strategic Partnerships – Collaborate with cross functional teams and key external partners to deliver a seamless operation for Agents/merchants. Lead/mentor the team of sales and distribution officers to achieve business objectives.
• Compliance and Risk management – Stay abreast of regulatory trend and analyzing impacts for immediate strategic shifts. Conduct regular audits and review of the business/structure to maintain high quality standards of service.

Qualifications and Experience: 

• Bachelor’s degree in business administration, Marketing, Finance or related fields. A master’s degree, MBA or relevant professional certification is also preferred.
• Minimum of 7 years in Sales, Business development, Supply chain Management with experience in the Fintech industry.
• Proven track record in Merchant/Agent Business in Nigeria.
• Strong understanding of the Nigerian Banking sector, customer behaviour and market dynamics.

Skills:

• Leadership and Communication Skill
• Analytical mindset with ability to interpret data and make decisions.
• Strategic thinking and problem-solving skill
• Expertise in inventory management.
• Knowledge of Risk management and control