ROLE OVERVIEW
- Own the Drinks.ng brand and marketing agenda across channels—translating commercial priorities and customer insight into integrated plans and campaigns, enforcing disciplined brand governance, and measuring effectiveness through a structured test-and-learn approach.
KEY RESPONSIBILITIES
Brand strategy & governance
- Define and maintain brand positioning, value proposition, and tone-of-voice; keep brand guidelines current and adopted.
- Run brand governance: approvals for messaging, creative consistency, product-claim accuracy, and reputational risk checks.
Integrated marketing planning & campaign delivery
- Build quarterly/monthly marketing plans aligned to commercial priorities, launches, and seasonal calendars.
- Lead end-to-end multi-channel campaigns (digital/social/influencer/PR/partnerships/CRM where applicable), with clear objectives and timelines.
Content strategy & creative management
- Own content strategy and editorial calendar across the customer journey.
- Create strong briefs and quality-assure outputs for brand standards, channel requirements, and factual accuracy before publishing.
Performance reporting & optimisation
- Define and track marketing KPIs; run a test-and-learn cadence and drive iteration based on results.
- Produce campaign updates and monthly performance reporting; partner with Growth/Tech & Data to ensure tracking and dashboards are sound.
Budget, vendors, partnerships & compliance
- Track marketing spend within guardrails; manage agencies/vendors via scopes, SLAs, performance reviews, and invoice-ready packs.
- Ensure privacy/data compliance for campaigns, IP/usage rights, and coordinate crisis/reputational escalations when needed.
PERSON REQUIREMENTS
Education
- Bachelor’s degree in Marketing, Communications, Business, or related field (MBA is an advantage).
Experience
- 8+ years progressive marketing experience (strong advantage: FMCG, e-commerce, consumer retail, high-growth consumer brands).
- Proven delivery of multi-channel campaigns and vendor/agency management; comfortable with measurement and experimentation.
Behavioural
- Strategic thinker with strong execution discipline and attention to detail.
- Clear communicator; collaborative across Growth, Commercial, Supply Chain and Customer Experience.
- High integrity and sound judgement for external communications and brand risk.
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ROLE OVERVIEW
- Own Drinks.ng’s B2C brand expression and content strategy within Ecommerce & Growth. You will set standards for tone-of-voice and brand consistency across customer touchpoints, lead campaign storytelling, and work closely with Creative Studio and trading teams to deliver effective, compliant, on-brand assets that improve engagement and conversion.
KEY RESPONSIBILITIES
Brand stewardship & standards
- Own and enforce brand guidelines across channels (visuals, messaging hierarchy, tone-of-voice, value proposition).
- Review customer-facing content for brand alignment and flag risks (misleading claims, compliance gaps).
Content strategy & campaign storytelling
- Build content strategy that supports growth objectives (campaign themes, seasonal storytelling, always-on content).
- Translate commercial priorities into customer-friendly messaging that drives clarity, trust, and conversion.
Creative development oversight (with Creative Studio)
- Own creative briefs (clear objectives, timelines, measurable outcomes) and run quality control on outputs.
- Maintain an approved asset library and content governance for efficient reuse.
Content governance & compliance
- Ensure content meets Legal/Compliance requirements and platform policies; coordinate approvals for offers/claims.
- Maintain approval documentation and traceability for audit/internal control reviews.
Cross-functional collaboration & performance feedback
- Partner with Trading and Website to ensure onsite content supports discovery and conversion and is implemented correctly.
- Use performance feedback (engagement, conversion signals, campaign results) to improve content quality and prioritisation.
PERSON REQUIREMENTS
Education
- Bachelor’s degree in Marketing, Communications, Media, or related discipline (or equivalent practical experience).
Experience
- 5–9+ years in brand/content roles, with demonstrated campaign leadership and cross-functional coordination.
- Strong advantage: e-commerce, retail, FMCG, or consumer brand experience.
Behavioural
- High standards and attention to detail; protects brand consistency without slowing execution unnecessarily.
- Customer-centric, clear communicator; pragmatic and highly collaborative.
- High integrity; ensures content is truthful, compliant, and aligned to approved offers.
go to method of application »
ROLE OVERVIEW
Lead the in-house B2C Creative Studio and ensure fast, high-quality, on-brand creative delivery for trading execution, performance marketing, CRM/lifecycle communications, and brand campaigns. You will own the intake and prioritisation process, set quality standards, allocate work across the studio, and build a performance feedback loop that improves creative effectiveness over time.
KEY RESPONSIBILITIES
Studio operations, intake & prioritisation
- Own intake and briefing standards (objectives, specs, timelines, and approval owners).
- Maintain a production plan aligned to trading calendars; set SLAs and escalate capacity risks early.
Creative direction & quality control
- Set creative direction and review outputs for quality, accuracy, and brand consistency.
- Ensure claims, offers and pricing-related content reflect approved briefs and avoid misleading messaging.
Cross-functional execution
- Partner with Performance Marketing, CRM, Merchandising/Trading and Website teams to translate needs into clear briefs and deliverables.
- Align with Brand & Content on messaging and campaign storytelling; ensure promo mechanics/product info are accurately reflected.
Performance feedback & continuous improvement
- Incorporate insights from creative tests and engagement signals into iterations and future planning.
- Run post-campaign retrospectives and streamline studio workflows/tooling for speed and consistency.
Asset governance & controls
- Maintain a structured asset library with version control; retire outdated creatives and enforce approved usage.
- Apply controlled approvals for high-risk content and keep documentation retrievable for audit sampling.
People leadership
- Lead, coach and performance-manage studio team members; build capability across design, motion, and production.
- Manage freelancers/vendors as needed to meet timelines and quality standards.
PERSON REQUIREMENTS
Education
- Bachelor’s degree in Design, Visual Arts, Communications or related field (or strong portfolio-backed experience).
Experience
- 4–8+ years in creative production/design roles, with 2–3+ years leading a creative team or studio operations.
- Strong preference for performance marketing, e-commerce, and multi-channel campaign experience.
Behavioural
- High standards and attention to detail; balances speed with quality.
- Structured and calm under pressure; manages trade-offs clearly.
- Strong collaboration and governance mindset; protects brand integrity and ensures approved-offer compliance.