Telesales Marketer at Metropolitan School of Business and Management UK

Job Description

• We are looking for a well-spoken, enthusiastic, motivated and results-driven Telesales Marketer to contribute in generating sales.
• You should be able to promote and sell the company’s products and services over phone calls.
• You should also be able to determine the customer's requirements and preferences.
• You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
• You must be an excellent communicator and have superior people skills.
• You must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
• You should also be able to maintain a record of the customer details and update the same in the database.
• As a Telesales Marketer, you should be well-spoken and have the ability to maintain a calm composure at all times.
• You should also be able to build and maintain long-lasting customer relationships.

Responsibilities

• Contact potential or existing customers to inform them about a product or service.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Initiating sales with potential customers over the phone.
• Always strive towards meeting sales quota.
• Converting difficult leads to customers.
• Providing brand recognition by leaving customers with an excellent impression of thecompany through effective customer relations, empathy and effective communication skills.

Qualifications

• A Bachelor's Degree in Marketing, Business Administration, or a similar field.
• Proven experience as a Telesales Marketeror other salesrole.
• Proven track record of successfully meeting sales quota preferably over the phone.
• At least 3 years of experience as a Telesales Marketer or similarsales role.
• Experience in the area of sales is a plus.

Skills & Requirements:

• Critical thinking and problem-solving skills.
• Goal-orientated and deadline-driven.
• Good time-management skills.
• Great interpersonal, communication, presentation and negotiation skills.
• Ability to stay professional and focused in stressful situations.
• Strong customer orientation skills.
• Appealing appearance on the phone.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.
• Creative thinking skills.
• The patience and ability to engage customers in conversation.
• Good sales ability.
• The ability to handle rejection and stress in soliciting customers.
• Good team player.
• Good telephone etiquettes.
• Ability to work independently and collaboratively.