Technical Learning and Development Specialist at Moniepoint Inc.

Job Purpose

• We are looking for an experienced technical  learning and development specialist who can understand our organizational strategy and its future capability needs in order to identify learning priorities across the organization
• You will devise learning strategies, oversee implementation and access its outcomes.

Role

• Lead the end-to-end learning & development project from training need collection until post learning evaluation, making sure learners are given the right assessments to practice their skills. 

Responsibilities

• Discover and analyze current and future organizational training needs through periodic TNA, career paths, and performance appraisals.
• Understand the business environment and build learning interventions to  support operations performance improvement needs and other related business initiatives.
• Maintain a training roadmap, starting from pre-assessments, labs, scenarios, and interactivity, aligned to case studies, assessments, and course surveys.
• Create flexible learning interventions and deploy a wide variety of training methods that can be customized to the organization’s needs..
• Coordinate training meetings as needed to communicate status of training activities and initiatives, and plan future training activities for both Technical onboarding and continuous education.
• Measure key metrics of learners’ progress, post training performance, program’s effectiveness and ROI periodically and report on them.
• Manage budgets for learning interventions and training programs; tracking spending and reporting on their outcomes.

Requirements

• BSs Degree in Education, Human Resources or relevant field.
• At least 3 years proven experience as an L&D Specialist, Training Specialist or similar role.
• Knowledge and understanding of adult learning theory and instructional design methodologies for classroom-based, self-guided, and virtual training.
• Experience designing, developing, and deploying technical development training and programs in addition to training onboarding experience of at least one year.
• Technical training development and delivery for product, technical, engineering, and tech support roles
• Familiarity with learning technologies — LMS, course authoring tools, tracking systems and co. — for building learning interventions and training programs.
• Excellent written, verbal, and interpersonal skills along with business acumen and the ability to quickly apply key business outcomes to L&D programs.
• Ability to build rapport with employees and vendors.