Team Lead, Branch Development and Zonal Affairs Officer at Chartered Institute of Personnel Management of Nigeria

Purpose of the Job

• The Team Lead Branch Development and Zonal Affairs job role exists to grow and champion membership mobilization and development across CIPM State Branches and Chapters.
• The role is to manage zonal affairn across board by ensuring optimal functionality with HQ operations.

Job Responsibilities

• Internally Relates with;
  • All staff
  • Zonal Officers.
• Externally Relates with;
  • All members
  • Corporate clients.

Principal Accountabilities & Responsibilities
Branch Development:

• Collaborate with the CIPM State Branches and Chapters to grow membership across national level.
• Collaborate with state branches to mobilize members for participation at CIPM events.
• Ensure a successful planning and organization of Special Human Resource Forum by Institutional Development Committee.
• Provide support to the Zones in organizing Human Resource Fora with State Branches in various Zones assisted by their Zonal Officers.
• Assist in coordinating all State Branches and Chapters activities in the zones in compliance with the state by-laws.
• Ensure annual work plan of all State branches and Chapters are drawn 
  at the beginning of every year as well as its implementation.

Zonal Affairs and Other Activities:

• Ensure the zonal offices are fully in operation as well as HQ.
• Drive revenue generation, cost optimization, membership drive, MCPE etc.
• Drive optimal customer satisfaction across CIPM zonal offices.
• Work with CMC to ensure the institute branding is compliant across board.
• Ensure the zonal offices support State Branch events within their zone.

Key Performance Indicators (KPIs)
Operational Targets:

• Branch Growth and Development
• Membership Engagement and Retention.

Requirements

• Bachelor's Degree in Business Management / Administration, Social Sciences, Marketing or related discipline, Master's Degree (AMBA, MPA, or MSc in Management or Organizational Development) is an advantage.
• Minimum of 7 years post-graduation experience in a similar role in a reputable organization.
• Professional membership of CIPM is compulsory.

Other Requirements:

• Proficient in the use: Computer Literate: Excel, Word,Dutlook and PowerPoints.

Knowledge, Technical Skills and Attitudes:

• Building Collaborative Relationships: The ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide Information, assistance, and support to the business.
  • Ability to develop and maintain a vibrant, long-term network of relationships with individuals 5 from multiple constituencies.
  • Has a successful track record of developing, managing, growing, and institutionalizing complex relationships on behalf of the company.
• Communication: The ability to plan and deliver oral and written communications that make an impact and persuade their intended audiences.
• Emotional intelligence - being able to understand and manage your own and others' emotions, and their effect on behaviors and attitudes.
• Customer Orientation: The ability to demonstrate concern for satisfying one's external and/or internal customers.
• Achieving results: Sets realistic targets for himself/herself and for the team; ensures availability of resources and supports staff members in achieving results. Monitors progress and performance; evaluates achievements and integrates lessons learned.

Remuneration

• Salary: N10,000,000 - N11,000,000 Annually
• We value our employees, and the role comes with an attractive compensation, benefits and a great work environment.