Strategic Operations Manager at Vetsark Limited

• We’re looking for a Strategic Operations Manager to lead daily execution while building the systems that power our growth. This role blends operational leadership with hands-on project execution. You’ll work across departments to drive efficiency, manage key initiatives, and support the leadership team with data and insight.

Why This Role Matters

• As Vetsark scales, strong operational leadership is essential. This role ensures that our big ideas turn into real-world results. From farmer onboarding to credit recovery, you’ll be the force that keeps all parts moving. Your work will directly impact the livelihoods of farmers and help shape the future of agriculture in Nigeria.

What You’ll Be Doing

• Lead and coordinate day-to-day business operations across teams
• Improve and document core processes to drive operational efficiency
• Manage multiple projects across credit, training, recovery, off-take, and sales
• Develop and maintain performance dashboards for tracking KPIs
• Support sales and recovery operations with planning and coordination
• Prepare and present data-driven business reports and strategy decks
• Lead weekly operations reviews with the CEO and team leads
• Drive execution of strategic initiatives from planning to delivery

What Success Looks Like (Within 6 Months)

• Core operational processes are streamlined, documented, and consistently followed
• Performance dashboards (e.g. sales, credit recovery, farmer training) are live and updated weekly
• You’ve successfully managed multiple cross-functional projects with measurable outcomes
• Multiple teams have clear coordination routines and performance feedback loops
• Business reports and presentations are timely, data-driven, and actionable
• You’re a trusted right hand to the CEO, leading ops reviews and driving accountability

Qualifications

• Strong analytical and problem-solving skills
• Experience in operations management and program execution
• Excellent communication and leadership abilities
• Proven track record in project management
• Experience with business reporting, dashboards (Excel, SQL, Tableau, or Power BI)
• Familiarity with sales ops, credit systems, or logistics is a plus
• Bachelor’s degree in Business, Operations, or related field
• Past experience with startups, consulting, social enterprise, or non-profits preferred

Tools & Skills

• Operations Planning & Process Optimization
• Strategic Execution & Cross-functional Leadership
• Project Management Tools (e.g. Trello, Notion, Asana)
• Dashboarding Tools (Excel, SQL, Power BI, etc.)
• Business Presentation & Reporting
• Communication & Team Collaboration