Social Media Community Manager (Tiktok, Instagram & Twitter/X) at Plug Entertainment

About the Job

• The Social Media Community Manager will own and scale our digital presence across Tik Tok, Instagram and Twitter/X.
• This role sits at the nexus of content, culture and community, responsible for driving engagement, growing audiences and ensuring cultural fluency online

Key Responsibilities

• Content Strategy & Publishing Develop and execute platformspecific content strategies for TikTok, Instagram and Twitter/Х
• Community Development & EngagementBuild, nurture and moderate online communities.
• Act as the brand's voice engaging audiences with authenticity, cultural intelligence and speed. implement engagement frameworks that drive loyalty, UGC, and advocacy
• Cultural intelligence & Trend Forecasting Maintain deep fluency in internet cul Ture, meme ecosystems, viral mechanics and platform shifts. Translate cultural signals into actionable content and campaign opportunities before they peak
• Influencer & Creator Ecosystem Management Identify, vet and collaborate with
• creators and influencers. Brief creators, manage deliverables and integrate influencer content into broader brand narratives for credibility and reach
• CrossFunctional Collaboration Partner with Strategy, Creative, Client Services and Partnerships teams to align social content with brand objectives, product launches and campaign rollouts. Contribute insights that shape bigger brand ideas
• Performance Analysis & Reporting Track, analyze and report on community growth, engagement metrics, content performance and sentiment. Use data to iterate strategy and demonstrate commercial impact.

Requirements

• Proven experience managing social media communities for entertainment or culture led brands
• Strong portfolio showcasing previous social media, community management or audience engagement projects
• Ability to identify and capitalize on emerging trends and cultural moments
• Excellent video editing and graphic content skills
• Deep understanding of TikTok, instagram, and Twitter/X algorithms
• Strategic + Creative: Can think in frameworks and execute in content.