Snooker and Tennis Facility Manager at Rimrock Hotel

Job Summary

• We are seeking experienced professionals who are passionate about the hospitality industry to join our team.
• We are seeking a dedicated and proactive individual to manage the operations of our snooker boards and tennis facility.
• The ideal candidate will ensure excellent guest service, meet daily revenue targets, and maintain a welcoming and engaging atmosphere.
• This is a performance-based role with a unique reward structure tied to revenue generation.

Key Responsibilities

• Operate and oversee the day-to-day activities of two snooker boards and one tennis facility.
• Meet a daily revenue target of N10,000, remitting this amount to the company at the end of each day.
• Earn service fees based on any additional revenue generated beyond the daily target.
• Promote and attract players to the snooker and tennis facilities, ensuring high patronage.
• Provide excellent customer service, engaging with guests in a friendly and professional manner.
• Ensure the snooker boards and tennis equipment are clean, well-maintained, and available for use.
• Monitor facility usage, maintain accurate records, and reconcile daily revenue.
• Address guest inquiries and concerns promptly, creating a positive experience for all users.
• Maintain a safe and enjoyable environment for players and spectators.
• Suggest and implement strategies to increase facility usage and overall revenue.

Qualifications and Requirements

• Interested candidates should possess an HND in any relevant field
• 5-7 years of experience in managing or operating snooker boards, gaming facilities, or recreational activities is an advantage.
• Strong customer service and interpersonal skills.
• Ability to attract customers and create a lively and engaging environment.
• Basic cash handling and record-keeping skills.
• Energetic, enthusiastic, and self-motivated individual.
• Must be willing to work flexible hours, including evenings and weekends.

Compensation

• A fixed daily target of N10,000 must be remitted to the company.
• Any additional revenue generated beyond the daily target is retained by the manager as a service fee.