Senior Sales Specialist at ABB

Your Role and Responsibilities

• In this role, you will have the opportunity and overall responsibility to identify and cultivate defined customers.
• Sales Specialist drives the sales process from identified potential to the final sales deal.
• He/she has the responsibility to reach established sales targets through actively meeting and working with customers, including developing solutions which will address customer challenges.

You will be mainly accountable for:

• Regularly monitor competitors, customer offerings, and price levels, and ensure this information is updated and documented in the designated systems locally and globally.
• Identify and develop new or potential customers while maintaining and growing business with existing customers through visits, lead generation, and opportunity pipeline management.
• Actively participate in the sales process by running negotiations, securing business at agreed margins, ensuring customer satisfaction, and following up on proposals, tenders, and contracts.
• Coordinate post-sales activities, ensure timely deliveries, maintain updated customer databases, and handle customer complaints to guarantee high satisfaction and repeat business.

Qualifications for the Role

• Relevant education, e.g. Degree or Diploma in an Electrical / Mechanical Engineering field
• > 5 years Service or Industrial / Systems Sales experience  
• Excellent knowledge of ABB MV & LV service offering 
• Good knowledge of ABB MV & LV products/systems 
• General knowledge of customer products, applications and processes
• Significant sales drive, focus energy to achieve and close profitable deals. Ability to push him-self/herself  to develop  in line with the changes in the organization
• Excellent skills in Customer relations: Show a mature selling behavior and actively drives discussions and negotiations to the benefit of the business with customers 
• Good knowledge in contract and risk management
• Understand and use sales processes and related tools
• Knowledge of ABB health and safety procedures
• Ability to identify customer service needs and to match those with ABB service offerings. 
• Ability to find innovative solutions to meet customer service requirements. 
• Ability to accurately estimate costs of service offerings
• Actively demonstrates one ABB approach including teamwork ahead of personal objectives
• Takes steps to share and leverage cooperation and knowledge across the organization